Great place all around

Lovely property, each of the rooms is large, comfortable, and stylish. Great and friendly staff. Breakfast is delicious and served in the charming courtyard. Bathroom was stunning and spacious. Only critique is that the 2 rooms facing the street are quite loud - there was some contruction and traffic on the street - could use some soundproofing for those two rooms. Or bring earplugs.

It was our second stay. The property was immaculate and the staff polite, warm and effective. The place is perfectly run. It is small and beautifully designed.

This hotel was amazing !!! It was exceptionally clean and very comfortable. The gates are locked and there are cameras so we felt very safe . The staff working here are amazing .. they were all friendly and helpful and did everything to make your stay enjoyable. They cooked delicious hot breakfasts, called for transportation, kept the entire place spotlessly clean , gave excellent recommendations and always with a smile . The location was a short distance to shops and restaurants so walking was easy. If we come back to Oaxaca, we will definitely stay here again .

unique rooms, fantastic breakfast, wonderful staff, safe area, walking to main part of town easy and safe

This is a beautifully designed hotel, with a lovely staff. The shared spaces are welcoming and make you feel as though you are in a home. Breakfast was delicious, served at a shared table in the courtyard.

My stay at Casa Carmen was wonderful. The hotel has great artwork and decor. Very relaxing atmosphere. The rooms are very large and spacious. I am most grateful for the staff who were very accommodating to all my requests (laundry, transportation, etc). There was someone on site 24/7 so it felt very safe. The other huge plus is that this hotel is within walking distance to basically everything in Centro, museums, restaurants, squares, etc. Great stay overall, would recommend and would return!

We had a lovely stay! The property is really beautiful and even nicer than it looks in photos. Our room was so lovely, well-appointed, and comfortable, and it felt like good value. The staff was so friendly as well and helped make it feel like a very personal and special stay. A nice breakfast is provided, where you can choose from a menu, and it is cooked fresh for you. Location was also very convenient and walkable. Would stay again!

There's only 4 rooms in this hotel, which is a big plus. The staff has more focus and attention on each individual guest. They're always available and ready for any and every need. The minimalist looks is elegant and there's a lot of unique art in and around the hotel. I'd give it the highest rating and recommend to for anyone that's looking for a more personal stay.

Excellent stay throughout. Carmen Morelos is small, well appointed, central and with outstanding service. Couldn’t be happier.

Amazing place

Awesome boutique hotel. The staff was very friendly. It was a treat for us to stay there. The breakfast was amazing (ask for Memelitas with cheese and chorizo). Definitely a 5 star service.

The best service a d the best experience in Oaxaca. They go over the top ! Every penny worth it and more. The best hotel in Oaxaca by far !

It is as great as pictures. You need to appreciate its modern design and it's great location near the Zocalo, Cathederals, and many restaurants. It is super clean, very reasonable price for the 1st class accommodations. The morning breakfasts were super - plentiful selection of full breakfast items daily. Attentive staff, super friendly - even of you don't speak Spanish. They use an Spanish-English translator on their phones so you hear what they say is English. We would stay there again.

We had a wonderful experience at Casa Oaxaca Carmen! The rooms were lovely, the staff were amazing and we couldn’t ask for a better stay being as it was our first time in Oaxaca. Hope to go back next year and will definitely stay there!!

Beautiful hotel. Great location. Breakfast was excellent. Highly recommend.

Not worth the money. Stay ANYWHERE else. Mediocre location, average service from a couple of teenagers, and misleading photos best describe the stay at Casa Carmen. Don't be fooled by the photos, the rooms interior that effectively face inward to common areas with no proper windows or ventilation. The photos appear quite pleasant, but the reality in Casa Carmen is nothing like it is depicted. It smells stuffy and musty. Its decor appears fun and artsy in photos but is truly tacky and dated in person. The was the most disappointed stay I have had through Hotels.com ever. How can Casa Carmen resolve problems if it's employees are 18 year old kids with no real hospitality experience?

Property was beautiful and the staff was lovely. The room smelt bit like mold.

Amazing staff, very clean. The only downside is that there was no glass window at our room except the one that would open to very busy street and we had to keep it close to reduce the noise

Beautiful open courtyards, quiet cool room. Staff unbelievably helpful and a delicious breakfast, complete with an impromptu lesson on the local ingredients used. Highly recommend.