Overall Ratings & Reviews The Princess Victoria

Rooms were nice. Generally clean, few areas needed improvement but didn’t affect our stay. Slept well, beds comfy and nice quality linen. Quieter than I was expecting as we are above a pub, no noise at all. Good range of toiletries, tv and fridge which was a bonus. Would stay again.

Very nice room, in a great pub.

Arrival was awkward with pub closed to public due to a wake. Travelled 4 hours and we couldnt get a drink in the bar or at least a complimentary drink. Advised no breakfast in mornings during our stay. No communication from the hotel regarding the pub closure. Walking through the pub was really awkward. Room was really dirty, build up of dust visibly throughout the room and coffee machine was filthy. Cups and glasses not cleaned properly with coffee stains and dust all over the unit. Screws and washers on the floor fallen from tv bracket as stepped on. The showers ran ice cold no hot water on Saturday evening or Sunday monring, we didnt shower for two days upon arrival. I have never written a review but i felt like i had too. Our stay was terrible, the worst we have ever been too.

This property was conviently located in the Shepherd's Bush area - lovely - quite diverse community. We stayed in the hotel and had a couple of meals in the restaurant/pub. The staff were fun and really cared about how our stay was. Wendy, the room attendant, was terrific! She helped us ensure our experience was nothing but the best. The Nespresso coffee pods, provided milk, tea and very cool sugar gave our mornings the punch they needed! I look forward to staying here in the near future!

We had a wonderful 10 day stay at the Princess Victoria. The staff from minute one to the end were nothing short of attentive and hospitable. The meals were excellent in the pub and the deals were something to take advantage of. As this was our “base” in London, the easy walk (or even bus ride) to shepherd’s bush and then literally anywhere provided us with what we needed. While we were here for our daughter’s wedding, we did get in some local football, niche restaurants, and intriguing museums. Can’t say enough good things.

We had a lovely weekend break, the room was very comfortable, the food in the restaurant was tasty and staff very helpful. The location is perfect for the SB Empire.

Very nice room although a bit small. Excellent 2-4-1 deals for guests in dining

I strongly recommend not to book this place for staying. had a terrible experience at The Princess Victoria hotel. Actually it is a Bar (which is famous) with 4-5 rooms at 3rd floor. We can understand that rooms are tiny but can't believe that it does not have lift or a comfortable staircase to go upstairs with your luggage. There's a wooden staircase (spiral type), dangerous for people to go up with their suitcase or so. Plus, there's no helping hand as only two youngsters (a boy & a girl) were there and they're very busy serving customers at the Bar, so no one can help you to carry your luggage upstairs. We had to leave them at first floor in a locked toilet. We definitely would not have stayed here, if we had to stay more than 10 hours at this place and we had to leave early morning by 5 am. However, I must thank Dan (manager) helping us to take our suitcases to upstairs while checking in. However, while checking out in morning, there was no one at the hotel as they open Bar only after maybe 10 am or so.

Owner and staff were very helpful. Transportation was easy to get around by bus, train and underground. Area was okay and we liked the local atmosphere

Great place to stay. Friendly check in staff. Clean and comfortable. Didn’t get back in time to use the bar but it looked really nice. Bus and underground routes close by. Very handy for Westfield Shopping Center

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The positives : our room was clean and comfortable. The room had air conditioning which was appreciated. The neighbourhood is multicultural , with lots of good dining options. The negatives: The bedrooms are on the 3rd floor, up steep , winding staircase. Not fun with heavy suitcases. The nearest tube stop is a 15 minute walk away.

Lots of skinny stairs to go up, no elevators. Our room was the Bronx. The rooms use a normal key so you have to remember to lock the door when you leave. There are no do not disturb signs which they should invest in because I prefer not to have staff enter my room during my stay. We paid for a hotel with ac and the cleaning person kept turning it off and opening the windows when we weren’t there. This was frustrating as we liked to go back to our hotel to relax midday during the heat and it was hot!! I paid for a deluxe room with a king bed, this bed was definitely not a king. It was the same size as the double we stayed in at a hotel in Paris the days before. The room was a decent size and the bathroom was large so that was a plus. They offer a discount on food if you eat at the restaurant during your stay, but I suggest making a reservation as the lady working wasn’t very friendly when we told her we didn’t have one. The men we checked in with at the bar were friendly.

Reasonable value pub / bistro with rooms. Bar and restaurant are beautiful old victorian style and what might be referred to as a good old fashioned yet shabby chic boozer. Rooms are clean, beds comfortable and amenities are in order. Shame they dont do breakfast

Great

Loved our stay here! The restaurant downstairs was lovely and tasty. The room was impeccably clean and very charming. It was a quick bus ride to the metro station, or a pretty quick walk. Lots of dining options nearby. I’d definitely return.

The bathroom was nice and clean…the bed was comfortable

We have just had a really good two nights here. The room was great and the pub was very welcoming with the steak dinner and the midweek happy hour a particular highlight. I couldn't get the wifi to work but we weren't in the room much so it wasn't a problem.

Nice comfortable room, all staff very helpful. Very comfortable sleep no noise at all, nice bathroom and a very easy check in and out.

Only stayed one night but very good with air con in room