Misleading and Unprofessional- moved to a different hotel (poorer rated) without notice. We booked Hotel Royal Bissolati for four nights in Rome and were very disappointed by how things were handled. When we arrived to check in, we were suddenly told that the room had “water issue” and that we would need to go to another hotel instead. There was no prior email, message, or phone call to warn us about this change. It all felt very suspicious- the staff simply directed us elsewhere and offered no proof of the problem. We booked Royal Bissolati for a reason, and being redirected to a completely different (poorer rated) hotel without notice is unacceptable. Be cautious when booking here - make sure the hotel will actually honor your reservation or at least communicate properly if there are issues.

Great location with wonderful staff and a fabulous choice of breakfast. The roof terrace was lovely to sit out on in the evening. Will return the next time we are in Rome.

Very nice hotel with great breakfast and dinner options.

The reception lady is very kind

RUN ! I would never suggest this hotel. I had to change 4 times of room as each of them had issues : handles broken, phone broken, no window, sink leaking in various rooms, windows that could not close (funny enough, the owner told me it was not big of a deal). Managers even tried to put me in a lesser category. And last but not least, a party got organized for the 16 ish kid of the owners and the roof. Result ? Kids running in the whole hotel, many clients complaint, heavy music until after 1am. Only owner word : come drink with us, it will pass quicker. Again, run. I have to congratulate the only hotel staff hotel who was cared and who was competent, Giulia. You are a rock to be able to stay there.

Staff is exceptional Breakfast buffet fresh and abundant

Great staff at front desk Very helpful and friendly Would come back again

Great hotel, with very welcoming personnel at reception, open to explain where to go and places to visit. The room was very comfortable and the bed was just the right mattress for a good night's sleep after a long day. The linen felt so soft and comfy. I love the stay at this property!!

The breakfast was amazing! The staff was very friendly and the hotel is peaceful and has a great roof top terrace to enjoy a nice drink!

What i loved most about this hotel was the staff. I found them last minute since there was a booking midhap with my original stay and i was so tired, confused and anxious but they were so welcoming. The chef was a delightful young man who offered great recommendations where to eat and helped us book our tickets to our next stop. They let us try some wonderful loaf cakes they just baked for the morning breakfast. They really made us feel right at home. Would definitely recommend to anyone and i will surely be going back on my next trip to Rome.

the welcome was very good. beautiful hotel. two downsides are that we did not have a counter in the bathroom. very poorly designed. we had to put our accessories on our bed. In addition, the room was very dark. the lunches were perfect

The staff were so helpful with where to go and directions and gave us recommendations. The hotel was clean and a good location

Helpful staff. Clean. Good location

Beautiful boutique hotel. Wonderful breakfast included in stay. Outstanding rooftop patio. Friendly staff. Missed the five star mark with broken AC - awoke in sweat. Requested repair from overnight staff person who didn’t know how to fix. Also the controls for shower, blinds, thermostat were overly complicated and didn’t have any instructions. It would be helpful for guests to have printed instructions for non standard controls.

Hotel was a good location however a few things that could be better. WiFi wasn’t great, air conditioning was controlled by reception. On 2 occasions I had to ask for it to be turned on as room was far too hot. Breakfast was good but gentleman running the dining room was rude and arrogant, particularly towards other members of staff. Also very dismissive at times to us when asking for items. Also sour smell in one of the rooms we had.

Great small hotel, located in a area close to a lot of attractions and center of Rome. Staff very nice

We had a VERY hard time to find this hotel. The hotel is located inside an enclosed brick building and it’s really hard to tell from outside. Even we went inside the courtyard, there was no sign at all. The elevator to the hotel was hidden in the dark corner and no indication inside the elevator so we didn’t even know which floor we should push. We spent about 39 mins in the courtyard without anyone can help us. The tea kettle is never cleaned and has mold inside. The cabinet for ice maker has LOTS of dust and we were afraid to use it due to the cleanliness concern. The other areas are clean and nice. Front desk is very friendly. Overall, it’s not worth $300/night.

Central, convenient location between the train station and all the main tourist spots. Fun and funky room and lovely breakfast in the morning.

I do not recommend the hotel at all. A strange hotel with small rooms and a small elevator. There is not even a normal door to the bathroom. A lot of bugs inside the room. Worst breakfast and location far from the main sites.

Nunzia the woman at the desk during the day, was so kind and helpful!! She was great. The biggest complaint we had was the temperature of the room. When we first arrived at the room, it was extremely warm. The air would not kick on and we asked over 4 times about it. The woman in the evening did something and it finally kicked on!! We left our windows open during the day and it didn’t help. And we ended up with mosquitos. Eek!! Also the ceiling in the bathroom was cracking peeling and looked like it had mold!! Room was a little small, but bed was comfortable!! Breakfast was GREAT!!! We loved it!!