8.9
Very Good
From 48 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.1

Service and Facilites

9.1

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Traveller Reviews W Kuala Lumpur

Number of reviews per page
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40
Customer reviews
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Hotel with Petronas Towers view and cool bar.
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Livia
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
The hotel is good🥰the service is okay👍the hotel is clean. The food is delicious. Really like staying here🥰
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Saranrat
icon-origin-TRAVELOKA
10.0
/10
Reviewed 126 week(s) ago
ห้องใหญ่มาก หลับสบาย ที่ชอบสุดคือสระว่ายน้ำค่ะ
1 people find it helpful
NUR S. B. Z. F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 135 week(s) ago
W hotel Kuala Lumpur is a PERFECT hotel for us, family with 2 kids. The room is spacious, and the receptionist was very kind to upgrade our room facing KLCC. A perfect view. The room was very clean, smells so good, full with modern art and decorative. The toilet was clean, bathtub was big enough for our 2 kids. The breakfast was way at the next level, full of varieties, the pastry was 5 star. Overall, we surely will repeat and repeat again. Keep up this high quality hotel.
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3 people find it helpful
Elsa L.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 173 week(s) ago
The manager is rude to us … he asked us to leave the room.
5 people find it helpful
Mohd Faiz
icon-origin-TRAVELOKA
9.7
/10
Reviewed 197 week(s) ago
From check-in to check out everything run very smoothly. I'll give 5 stars rating for the front office that checked me in/out (forgot his name, sorry). He is very nice and represents the true hospitality service during this pandemic. Thank you to other staff as well working that day given a 100% hospitality every inch of it. Buffet breakfast was amazing and W hotel maintain the standard of it. Oh just in case you might forget you have to get ready for a refundable security deposit myr 500. The gym was so-so although it was still closed. The swimming pool must book in advance if you want to jump in. Oh and my room view, I got it facing graveyard but it's OK reminds me of my late mom that passed away and today is her birthday. Lastly, do enjoy my pictures. Will definitely come back again. Thank you Traveloka.
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Nur F. E. B. M. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 233 week(s) ago
the service was superb. very near to klcc just 5 min walking distance. our rooms overlooking klcc 💕
1 people find it helpful
Nur
icon-origin-TRAVELOKA
10.0
/10
Reviewed 234 week(s) ago
⭐️⭐️⭐️⭐️⭐️ very pleasant place to stay. recommended to all Malaysian or foreigner if you want to experience the spectacular view of klcc.
1 people find it helpful
Tommy H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 290 week(s) ago
Had so much fun staying there 😊
1 people find it helpful
Shirley D. M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 291 week(s) ago
Awesome.. Such a great place & very friendly staff. Keep it up 👍🏻
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Susan H. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 304 week(s) ago
17-21 I was at the W Hotel Kuala Lumpur the hotel was very luxurious, the service was very good, complete facilities from swimming, gym, club and others were all provided by the most amazing hotel right beside Petronas tower so when I woke up I could see Petronas tower who became the icon of Malayasia and who didn't lose the August 19 spectra. My birthday when I arrived at the club was given a surprize thanks W 😘
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3 people find it helpful
Austrin w.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 307 week(s) ago
The service was very very slow. Asked for body wash wait for one hour, called again said maybe the room service forgot. Asked for towel the next day, also wait for an hour same thing happened. Asked for bellboy to help us checkout, bellboy didn't come after waited for 30mins. Guess they forgot again? Next visit will prefer four season for sure.
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1 people find it helpful
Agus H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 309 week(s) ago
The room is spacious, according to photos, good food, really top service, check-in can be very early, bonus room is right in front of the petronas tower.
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1 people find it helpful
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Ben W. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 315 week(s) ago
very nice hotel, breakfast good, good location
1 people find it helpful
Devi i.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 326 week(s) ago
The hotel people are friendly and the amenities are more complete, close to the twin towers 😍
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4 people find it helpful
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