8.8
Very Good
From 653 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Traveller Reviews Centrum Hotel

Number of reviews per page
20
40
Top reviews
Kathy
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lady across from the building was throwing food to the seagulls on the roof outside my window. Very noisy! Also a used syringe was on the roof. Otherwise the room was good. No tv but great bed with a fan.
Bryony
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were very disappointed with our stay and would not recommend this hotel if getting a good night’s sleep is important to you. Blackout drapes were a requirement for us when booking in Iceland in July, so we chose this hotel because it advertised them. Instead, our room had thin curtains with zero light-blocking ability. When I asked about it, the person at the bar said they didn’t work for the hotel and called someone on their cell phone. That person admitted the blackout drapes “hadn’t arrived yet,” meaning they knew they were advertising an amenity they didn’t provide. They were rude, offered no solution, and simply said we could leave, despite it being late, the town being essentially sold out, and us having driven for hours to get there. The room also didn’t match the photos. The bathroom had shower curtains instead of a glass enclosure, and the hairdryer was unusable. You had to hold a button the entire time, and the airflow was so weak I had to let my hair air dry. We expected some noise from staying above a bar in the city. That would have been fine if we could close the window, but there was no fan or ventilation, so we had to leave it open all night. Overall, the hotel did not provide the amenities it advertised, and the customer service made an already frustrating stay even worse.
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Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent pace to stay! Location ✅, room✅, kitchen/bar✅. We loved it!
Sigurjón Ingi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was excelent, staff helpful and everything very clean.
YUE
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall nice hotel. But no parking. Need to park the car in the city park. The hotel has 2 separated building. In one building, it doesn’t have wifi signal at all. A bit noise outside.
Yvette and Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was nice however no cups, glasses or fridge. A bit noisy from the street.
gabby
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location was good
Logan
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We understand they’re going through some renovation, but compared to the main photos in the listing, we were expecting a different experience. Our room was slightly outdated compared to the main photos that were shown in the listing (photo 40/60 on the listing). The bed was extremely comfortable - the blackout curtains let in some light but overall did a good job. Overall it was a good hotel for the price point and the location was great right in the centre of town.
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Donna
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very central location. Sylvia was very accommodating. We had a medical emergency during our travels. We were only supposed to be one night in Akureyri which turned into 5. Sylvia went out of her way to make me comfortable. She moved other guests around to make us comfortable. All the rooms I had were luxury looking and very modern and up to date. I totally 100% recommend!!
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Stephanie
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had a queen bed in a single room. There was no room to get around for 2 people and you had to sit sideways on the toilet. Very small room 10x10 including tge bathroom. My husband had to cling over me to get in and out of bed and no night stands. The bed and pillows were comfortable and the room was very clean.
Megan
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The couch arm fell off, we told them and they already knew about it. The sofa bed didn’t lay flat, it was curved up at both ends and very flat, you sink in the middle. It was in a good location in downtown, but it seems it could use some updating and deep cleaning.
Carrie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location in city center. Fantastic staff. The room was spacious and very clean
Brenda
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I may be biased because I was upgraded to an amazing, large, beautiful suite. We booked several rooms, all were lovely. The decor, the comfort, the bed, cleanliness, bathroom, shower were exceptional. Helpfulness of staff. I had left a bottle of Reyka vodka in the refrigerator and went back hours later and they had saved it. It is in walking distance of the whale watching tours. I highly recommend Centrum Hotel. Checkin was easy. The hotel is on a pedestrian only street with lovely shops and restaurants. Don't make the parking difficult. Park in the lot they suggest and walk a past a building. It's easy.
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Margot
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel in the middle of town. Clean and comfortable.
Kimberly
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There is no parking lot and you have to walk to the hotel. The room is very, very small, misleading photos and very dark.
phuong
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, but no coffee in room, no mirrors except restroom, no phone in the room, no tissues. This is the big hotel, but it is missing a lot of basic things hotel supposed to have.
Gloria
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Centrally located in the heart of town with stores and restaurants within steps. Limited toiletries. No parking on site as opposed to what Expedia site said, although paid public parking is available within 5 minute walk.
Rodney
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2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Horrible. Tried to cancel well ahead of time as I was sick with Covid and unable to travel and was told no canceling, so they charged me for a room that was never used….i guess I should have just arrived and gotten everyone sick?
Yesh
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No body lotion or hair conditioner. Internet didn't work
Greg
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was our first time to Akureyri and we chose Hotel Centrum based on recommendations, reviews and value. We were very pleased with the room, central location in town and the helpful staff. We stayed in 411 and it had a lovely balcony overlooking the shops and restaurants on Hafnarstræti. Easy, free parking after 4pm in the public lot just behind the hotel. Great modern bathroom with a walk-in shower, great Internet connectivity, fridge in the room, comfortable chairs and bed, and blackout curtains for those 11pm sunsets in summer. There was no TV but that really ended up being a bonus.
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Number of reviews per page
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