9.0
Exceptional
From 65 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.2

Meal

9.0

Location

9.4

Service and Facilites

9.3

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Traveller Reviews Hanoi La Castela Hotel

Number of reviews per page
20
40
Customer reviews
Le Phuong M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The hotel room is very clean, the staff is friendly and helpful. A small minus point is that the water pump system is too loud. Every time I use it, it's quite inconvenient because of the noise.
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Phan T. H. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 58 week(s) ago
Phòng rộng rãi giống trong hình, nhân viên tiếp tan và dọn dẹp vệ sinh nhiệt tình và chu đáo. Sẽ quay lại nếu có cơ hội.
1 people find it helpful
VU THI H. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
Khách sạn ngay khu phố cổ, di chuyển ra Hồ Gươm, Nhà thờ lớn, cà phê đường tàu,... rất tiện lợi. Khách sạn có phục vụ bữa sáng rất ngon, các bạn nhân viên dễ thương và rất nhiệt tình, phòng ngủ theo kiểu cổ điển rất chill
1 people find it helpful
Irvan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 85 week(s) ago
Great service! All staff were friendy.
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Nguyen T. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 94 week(s) ago
Khách sạn ngay trung tâm,thuận tiện đi lại,nhân viên nhiệt tình, giá phòng vừa phải lại có cả ăn sáng (có điều đồ ăn sáng hơi it món)
1 people find it helpful
Khanh N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 94 week(s) ago
It must be said that the hotel is good, clean, and a bit cheaper than hotels in the same segment, right in the center, very convenient to walk. The room is spacious, but I must say the most important thing is that the hotel should make a better soundproofing system, I can hear everything in the hallway and the next room what they are doing, because this is sincere advice if the hotel wants guests to Old products are back.
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1 people find it helpful
Hai Y. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 99 week(s) ago
Everything is okie ✨ nothing to complain
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 143 week(s) ago
I am very afraid of customers who do not clean carefully, but this hotel is ok. Very clean, enthusiastic staff, reasonable price, moderate, but my room has a mirror near the bed, so it's a bit scary, the rest is ok.
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2 people find it helpful
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Nguyen T. T. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 143 week(s) ago
Cảm ơn anh Tommy đã nhiệt tình chia sẻ cho tụi em nhiều chổ ăn ngon ạ lần tới có ra em sẽ ghé lại khách sạn mình ạ
1 people find it helpful
Duong T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 144 week(s) ago
Nice hotel. I love the atmostphere in here. Staffs are so friendly. My rooms are also comfortable. My first choice for next trip to Hanoi.
2 people find it helpful
Uyen U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 144 week(s) ago
Nhân viên thân thiện, vị trí tiện lợi, trang thiết bị như hình ảnh, đáp ứng nhu cầu của gia đình. Sẽ đặt tiếp nếu đi du lịch Hà nội.
2 people find it helpful
Le Thi T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 145 week(s) ago
Khách sạn ok như hình
2 people find it helpful
Uyen U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 146 week(s) ago
Nhân viên khách sạn nhiệt tình, phòng nhue hình ảnh, vị trí phố cổ gần hồ gươm nên thuận tiện đi lại
2 people find it helpful
Thai T. T. V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Friendly, enthusiastic support. Convenient location, close to many restaurants. Room is clean, fresh. Like photo .
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3 people find it helpful
Nguyen D. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 151 week(s) ago
The hotel has good room quality for the price. Near the center of the walking street (about 5-10 minutes walk) so the dining options are also richer. Clean room has 7 floors but the elevator only goes to the 6th floor. R take the stairs up (who has a lot of luggage should choose accordingly). With the advantage of not being located in the walking distance, you can still grab grabs on weekends without restriction on pick up points. In general everything is ok. Drinking water is boiled water and cooled down, so it is also afraid to drink.
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Ho Ngoc S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 151 week(s) ago
The hotel owner is enthusiastic, the rooms are clean, but the furniture is a bit old (probably because the translation has not been completed in time). Acceptable.
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Thuý H. P. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 154 week(s) ago
Phòng đẹp, sạch sẽ. Ngay trung tâm nên đi đâu cũng rất thuận tiện. Nhân viên dễ thương. Tôi nhận phòng lúc 1h sáng. Và trả phòng trễ lúc 1h chiều vẫn rất vui vẻ, nhiệt tình, không phụ thu
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Sang N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 165 week(s) ago
The staff is enthusiastic, but the bathroom glass is not clean, the electric elevator is flickering
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4 people find it helpful
huynh t. a. V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 165 week(s) ago
Hotel right in the old town, very close to tourist attractions, Clean room, good value for money The owner is very friendly and pleasant Will come back if I come to Hanoi
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4 people find it helpful
Nguyen T. P. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
The hotel is clean, convenient, and very cutely decorated. The location in the old town is very convenient. Very pleased! :)
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1 people find it helpful
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