Homewood Suites by Hilton Albany Crossgates Mall

Explore Homewood Suites by Hilton Albany Crossgates Mall
8.6
Very Good
From 395 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.8

Traveller Reviews Homewood Suites by Hilton Albany Crossgates Mall

Number of reviews per page
20
40
Top reviews
Hui
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great place
Rebecca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Housekeeping and Kitchen staff were amazing
Rayna
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pool was unavailable entire stay
GE
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room smelled musky
Shauna
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pull out couch was so uncomfortable
Shelley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!
Jeremy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect hotel for our needs. Free laundry was an amazing amenity.
Denise
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Late at night a group of kids attempted to open my room door and knocked on my door. The kids wanted to come in my room and sleep. It was reported that night as well as the next morning. The front desk told me this happens at the hotel. Random outside kids walk into the hotel. I didn’t feel safe knowing anyone can walk into the facility late at night. Everything else in the hotel was good.
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jaime
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Place was good
Patricia
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!
Catherine
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great service
Pamela
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I really enjoyed my saty. The choices of breakfast was really good. The facility was clean and quiet. The mall is across the road from the hotel. I will book again during the First in Math Tornament. I had a restful stay. Keep up the good work!!
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice hotel. Close to shopping and colleges
Anthony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I felt the place was amazing it was clean and convenient plus comfortable.
Mary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Perfect stay for a girls weekend to Albany for the tulip festival. 6 of us shared a two room Suite, double Queen with sofa bed in living room and kitchenette. The layout was perfect for our short stay. Well done Hilton!
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Exactly as discribed
Ledina
icon-Business Family
Business Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean and nice room. Staff service is great
james
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This hotel was excellent. I couldn't have enjoyed anything better.
Mallory
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had no working shower.
Patricia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Friendly staff, spacious and comfortable room.
Number of reviews per page
20
40