My kids and I had a wonderful stay at the Arran. Location coild not be bettered for aalking about to the British Museum and anto the National Gallery and the West End. The Arran Hotel staff are very friendly and helpful. The continental breakfast included is really good too. I can thoroughly recoomend a stay here. Thank you all at the Arran House.

Fantastic location Great price for central London Plenty of breakfast choice for a continental Downside shared bathroom but wasn’t a problem for 1 night stay

Very charming hotel. They also offer a good selection for their breakfast buffet.

Nice and cozy. Close to British Museum

C

the hotel does not have air conditioning

The staff were very friendly and the room was clean. I would happily stay here again.

Staff was very nice and welcoming. The place is clean and safe

Nice place to stay. Basic amenities but comfortable. Breakfast included was a bonus. Very convenient and liked the options to walk to for food!

Fine. Had not realised how many rooms shared a bathroom.

The hotel was cute and unique. Great atmosphere and a fun place to stay for my family. Also a good value for its location.

Friendly efficient staff but this alter the fact that the hotel is in desperate need for a refurbishment. The room we had (room 18) had a double bed and a single, the bathroom was a prefabricated pod in the room to make it into an en-suite bedroom, unfortunately it had not been connected to the soil pipe correctly so had an open sewer smell constantly, there is a extractor fan in the pod which we had to leave on constantly to keep the smell from the bedroom. Management must have known of the problem as there was an air freshener in the pod to try and disguise the smell. Being an old property the floor boards had been lifted and replaced but were uneven loose and dangerous. There is a Tv in the room but the reception is terrible so the channels were pixelated or completely unwatchable. There is WiFi in the room but a very poor signal to the point of being unusable, I gave up on it and connected my iPad to my phone via hotspot.

Nice place

Friendly staff, great value and good location with a basic breakfast into the bargain. Not particularly clean, but I've seen worse.

The hotel is a conversion of two townhouses and every room is different. This was my experience staying in room 30. The room was approximately twice the size of the small single bed it contained. A door opened onto a small, boxed-in exterior patio. Also attached was a shower and toilet cubicle (not all the rooms are ensuite). The one small window was painted over and had not been opened for years. This meant the only way of getting ventilation was to leave the patio door open which some guests might not feel safe. The radiator came on automatically in the morning and made the room excessively hot - it could not be turned off. The reading light over the bed and the shaver point did not work which I reported the next morning. By evening the defective bulb in the light had been replaced but the shaver point was still inoperable. The very helpful desk clerk offered their only three pin adapter but this had loose connections and did not work. He managed to get a working adapter from a sister hotel so I could shave. At this point the door lock to the room which was operated by a key card ceased to work, but they offered me a manual key so I could continue to get into the room. The carpet was badly frayed in one area. There were tea-making facilities and the continental breakfast was acceptable for this class of hotel. I paid approximately £130/night for this room. There are many cheap hotels in this area of London and it is unlikely I will return to this one.

Great location. Very clean and comfortable hotel. Very comfortable large bed. Large modern flat screen TV. Good quality tea bags. Excellent reception staff always willing to help.

Very nice, safe university neighbourhood. Public transportation near by. Friendly and helpful staff.

Lovely friendly staff, super choice of breakfast. Rooms very tired and need minor repairs but sheets clean and fresh and comfy bed. Room not really close to bathroom….

Beautiful spot and building. Needs some upgrading. Walkable to everything and the staff were pleasant and helpful.

V nice staff BUT filthy bathroom, sink didn’t drain properly either, bathroom light disfunctional.