Overall Ratings & Reviews Grand Elevation Hotel

Dear Kartika, I am sorry to hear about your unpleasant experience during your stay with our hotel. I do not want to give ourselves any excuses the point is, you did not enjoy your stay and that means we had failed and we will training about our staff more. Please be assured that we have studied all your valuable comments with concerned operations departments carefully. We will work harder on improving our standards and hope to regain your confidence in our hotel and services. Best regards, Mr.Leam Saoly Operation Manager

Dear William, I would like to thank you so much for taking the time to leave us good feedback regarding your recent stay with us. I am very pleased to hear that you like our team and was a pleasant stay. We are constantly striving to provide best service at our hotel and it is encouraging to hear when our guests enjoy them. I will be very happy to share your comments with our team. Thank you so much for staying at Grand Elevation Hotel and we look forward to your next stay. Best regards, Mr. Leam Saoly Operation Manager

Dear Sri, Thank you for sharing your feedback regarding your stay! I am glad that we were able to accommodate a room for you. We take all complaints seriously, and I want to assure you that we have procedures and standards in place to ensure the comfort and safety of all of our guests. I am very pleased to hear that you like our service and was a pleasant stay. We count ourselves lucky for customers like you. We look forward to working with you again in the future. Best regards, Mr. Leam Saoly Operation Manager