Terrible experience — couldn’t even check in. The host/company was unreachable, especially on weekends and public holidays. No confirmation, no instructions, nothing. Completely unprofessional and irresponsible. Never again.

Check in time not in proper arrangement. Call few times the Residence person in charge was not attend the calls until I make complaint. The old rubbish left un attend, due to that bad smell in the has. Not satify.

Great place to stay in malacca, especially if you travel with family, clean and spacious. The kids love the swimming pool so much. Just a reminder. Come here on check in time which is 3 PM, because the security will not let you in before you get the check in detail from owner, its a very recommended place to stay.

The apt is nice but having problem with the bathroom, drain clogged. Inform agent but no action taken. Apt D-31-10

Overall good stay and services

The place and location are ok..the swimming pool is very good..but the phone number of the rental agent is not registered so we find it difficult to retrieve the keys especially since he has four large tower security, which can not give the tower instructions ...

Overall the apartment is good nice and clean. Value for money and location is convenience. Swimming pool is awesome !!!

very easy and smooth check in and check out process. the stay was excellent. nice apartment and superb pool for the family. agree that the pool's rules were strict but it was actually appropriate and logic. probably this will be one of the main weekend getaway destination for my family and I. kiddos to the iconstay management.