5.8
Fair
From 11 reviews
Provided by travellers on
Cleanliness

4.8

Room Comfort

5.1

Meal

6.0

Location

7.1

Service and Facilites

4.4

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Traveller Reviews Oli's Place

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Customer reviews
Sandy S.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 290 week(s) ago
PROS: - Unit has wifi, ref, TV, overlooking balcony, and cooking area and utensils. CONS: 1. Sketchy entrance to the unit, guards at the Grass Residences are strict, asking several questions when you enter the compound and the building. We sent our personal docs in advance, yet we had to enter the building as if we need to hide from the authorities. "Kunwari ikaw si ganito, Ma'am. Sabihin mo bisita ka, wag booking." I don't care if it's the building that's too strict or our booking wasn't processed properly, since we were paid guests, we should not have experienced the hassle. 2. The unit has no touch of hospitality. For the price that I paid, I was expecting at least some towels, enough blankets or kahit tissue man lang. Instead, we arrived at a unit with roaches on the refrigerator and a poop-stained toilet. They didn't even bother to invest in good furniture (sakit sa likod ng sofa bed) or bed sheets. 3. They charge too much for a unit with one-queen bed and a sofa bed (endorsed as two-bedroom on their booking pages), which they said is good for 5 people. We were only 4 and we were squeezing ourselves come night time. 4. You also have to pay for the amenities aside from your booking fee (I think this goes for all who book at the building, they have separate pools for tenants and guests). I had to wait for permits before my family could go to the pool, which they should've processed this before we came in, hassle kasi mag-antay ng go signal. 5. Our security deposit wasn't returned right away and not even in cash. Usually, when I book from other guest houses, I receive my sec deposit in an envelope with my name on it. Yet, I had to provide my acct number to the broker to receive my security deposit back. But why tho? 'Cause they're not supposed to use our security deposit for anything except for any damages we made in the unit upon checking out right? But yea, they returned it naman, but imagine the stress of negotiating for them to give it back before we leave because they wanted to return it after 2 hrs pa when it should've been automatically given to us. I'm sorry owner for this review, but I recommend that you stop hosting guests anymore if you continue this kind of service unless you're willing to improve this. Overall, our stay was really uncomfortable and traumatic even. All throughout our stay, I wished I booked somewhere else.
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Maria Louise Orillaneda
icon-Family
Family
icon-origin-TRAVELOKA
4.8
/10
Reviewed 312 week(s) ago
We are not recommending this place to everyone. There is 300 pesos cleaning fee upon check in which we don't have any idea. Agent only indicated regarding the amenities but not the Cleaning fee. Room has a lot of tiny cockroaches. Not good for our baby. Bidet is not working, Refrigerator was not even cooling, cannot connect to WIFI, we didn't enjoy our stay because they didn't even inform us that guests are not allowed to use the pool during weekends. One main reason why we booked is to enjoy the amenities of the place. But we are really disappointed for what happened when we are already at the admin office to pay. So embarrassing. They called us in the middle of the night and we are already sleeping just to give the towels which should have been there in the first place. Very bad service and accommodation.
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Jam
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 313 week(s) ago
The tower facilities were good but not the unit itself. We waited for more than 2 hours to accommodate. We booked for 2 bedrooms which is the 349 since we’re all 6 but they put us in another unit with 1 bedroom because 349 was already occupied.
2 people find it helpful
Sandra L. P.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 320 week(s) ago
No wifi and the tv hndi maopen. So boring in the room. The cr hndi is maximally cleaned. Cockroaches are small on the edge of the dryer. Sorry po owner ...
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Nina R. M.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 335 week(s) ago
They give only 1 towel slow service for your needs..
1 people find it helpful
Cheryl L. S. A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.4
/10
Reviewed 336 week(s) ago
we really hate the waiting time. nobody informed us after we booked last january 24 that we still need to do something afterwards. when we arrived 4 hours later than the check in time we were informed to wait another hour because there is a form that's needed to be filled out. if I had only known the hassle we would have picked a different place we would never ever go back to this condo anymore even if it only cost 500. Moreover the owner asked us to pay 500 pesos cleaning fee which is not outlined on the fine print. she is so rude the worst person I dealt with in my life. so if I were you, do not ever go here if you do not want to be disappointed
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Sandra Petes
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 338 week(s) ago
The hotel was good, but the unit is not, but the light of the kitchen and the cr.
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