Overall Ratings & Reviews Work Life Residence

We booked this room last minute, driving through the area. We checked in right before the front desk closed-there is no available free parking on site (in the parking ramp attached to the hotel, we were told we could pay $250 for the night, that is not a typo, $250 for parking for less than 12 hours,) and we had to park several blocks away. This appears to be a few select rooms in an apartment building. We got 2 rooms on 2 separate floors, right near the elevator. There were 2 beds in each room, one of the beds being a cot, which squeaked every time the person sleeping moved. One of our pillows was filthy with what appeared to be makeup. Unfortunately, by the time we realized it, the front desk was closed. The rooms were very warm-the windows were huge, and the street was very noisy all night long-we also didn't feel safe having them open for how big they were. There were also metal shades outside of the window that you could close, which felt weird. We were a few blocks from some restaurants. This room was very overpriced for what you got-both for the space and the cleanliness of the property. We would not stay here again or recommend this property at all as our experience was very disappointing.

Comfortable Bed , very close to Train station , friendly staff , basic room , large room , large bathroom , clean . if your from the united states then ...its more like a Nicer Motel than a hotel ! The T.V's don't work at all ...but who watches t.v while traveling ??

Very nice location. Staff were all very friendly and I like the breakfast. However, the bed is probably the most uncomfortable I’ve ever slept on and I felt like things were biting me. Sure enough, I Woke up with bites all down my legs. It’s very bad. If the room had not caused me to be bitten up so badly I would have rated this a 4/5. But the bites make it a hard pass until the bed situation is resolved.

Basic accommodation with good breakfast which is clean and with pleasant and helpful staff.

The overall staff and room

Gaining access was a nitemare. Electronic access has its challenges. We recd no call or email giving instructions and had to call. The operator was exceptional and patiently and humorously walked us thru … providing us with 2 codes, 1 being a backup code which was the one that eventually got us into the bldg and suite. A 40 minute process! The suite was most comfortable and had cooking / kitchen features we didn’t require . HOWEVER THERE WASNT ANYWHERE TO HANG CLOTHES … cuz the closet had an armoire filled with pillows and comforters but no railing or hangers or hooks to hang clothes. In the shower there weren’t any ledges to put the beautiful bottles that were kept on the floor. Attn to details and decor missed a couple of practical basic amenities. Great location with easy access to all touristic features .

No air conditioning

Auto-check in. Clean. Central. Comfortable. No tea in room.

Great Wi-Fi and a nice breakfast spread.on offer. Nice shower and comfortable bed

Hotel was clean and tidy, shame it did not do food or bar open in evening but still nice hotel

Great place.

It's very clean and central located. Check in Check out without problem.

flexible to check in earlier, thanks to COO, big size room, and very good kitchen to cook, Coop city supermarket with all we need nearby, just 5 minute walking to train and bus station, so warm to stay there. zhighly recommend. Mr.Law

Reception staff were very helpful. Room was clean and well functioning. Area was fairly quiet

Perfect location, close to the railway station, bus station and the beautiful Old Town

I reserved with free parking and paid for breakfast. They charged me $30 for parking as there was no free self parking and the morning of the breakfast, the breakfast room was closed and no breakfast was offered. The receptionist didn't care about it.

very efficient check in. very clean. nice continental breakfast

This is a nice hotel in Winterthur centrally located to shopping, restaurants and Old Towne. Our triple room was large enough for our family, had a clean bathroom and comfortable beds. The shower door is strange only offering half an opening which causes water to leak out into the rest of the bathroom. The other major faux pas was the lack of air conditioning which was a frequent complaint amongst guests according to staff. Our room was located next to a very busy street so you could hear traffic at all hours of the night. At least it had mechanized blinds that you could open and close with a push of a button. The breakfast in the morning is pleasing although they serve the exact same thing every day.

We stayed here during Europe’s heat wave. So, my experience might be unusual. There is no kind of air conditioning in this hotel. None, anywhere. That is pretty standard for Europe, especially for a budget hotel such as this. However, these are changing times and during such a dangerous heat wave, the hotel should at least get some fans. The only option to avoid heat stroke is to sleep with the windows open. But you’ll need the ear plugs provided as the street noise is unusually loud at night. That being said, everything else was great. The staff was wonderful. Breakfast was lovely. The rooms are super clean. I bet this hotel is a great stay in winter. Just not in summer.

Goede centrale ligging maar ramen isoleren het geluid niet voldoende naast de drukke baan.