Overall Ratings & Reviews Holiday Inn Express & Suites ORLANDO - LAKE BUENA VISTA by IHG, an IHG Hotel

customer service really bad. NO BAGS in the trash can dirty with hair on the pillows. the breakfast the worst

Overall it was good

The room that the hotel assigned had a malfunctioning A/C and TV unit. It required multiple people to come to the room and try to fix the A/C unit. The unit worked off and on and did not really keep the room cool. The second person sent barely spoke English. The room was barely livable for the weekend.

Your breakfast is always perfect and satisfying

Det var för dyrt att parkera. Jag vill ha gratis parkering. Frukosten var okej, inte överdådig.

Todo muy limpio y el staff súper amables

Great place to stay. They do charge for parking though.

The location is great. The rooms need cleaned better. The tile on the floor in the bathrooms the grout needs cleaned so bad. The comforter on top of the sheets had poop on it. The breakfast was good on Thursday but the breakfast on Friday wasn’t. We asked for an extra blanket and it never came even asked couple times.

Everything was good

Excellent staff and service. Great location. Very clean and comfortable.

El hotel está cerca de casi todos los parques y centro comercial, no me gustó

We stayed one night spacious clean room nice pool and friendly staff. We would definitely stay again

Good location, room was good!Staff were great!

Breakfast was fantastic, easy shuttle to Disney, no restaurants in walking distance so we had to Uber but it was only $5-$10. Would definitely recommend this hotel.

Great beautiful stay inside and out

Very nice hotel. Convenient to shopping and parks. Only thing i didnt like was the charges for parking. Not only this hitel but mist are now charging to park on property. 10 years ago that didnt happen and still doesn't in other cities They found out another way to get money out of people. Not even secure parking.

Overall, the stay was good. Breakfast every morning helped cut down on food costs for the overall trip. Although, the new parking fees are ridiculous. I’ve never understood how a hotel can charge its guests for parking. Silly.

Love it. I would stay there again.

Me and my husband along with my 2 grandsons visited Sea World and was pleased with the room. It was clean….but we had to ask for more towels, there was only two sets. Great stay

Nice hotel. Very friendly, helpful staff.