Holiday Inn & Suites JAKARTA GAJAH MADA by IHG

Explore Holiday Inn & Suites JAKARTA GAJAH MADA by IHG
8.9
Very Good
From 1,289 reviews
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Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Holiday Inn & Suites JAKARTA GAJAH MADA by IHG
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Staff Friendliness (53)
Room Space (50)
Bedroom (49)
Bathroom (47)
Hotel Area (46)
Family Friendly (45)
Ambiance (44)
Distance to City Center (40)
Wifi (36)
Variety (36)
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Traveller Reviews Holiday Inn & Suites JAKARTA GAJAH MADA by IHG

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40
Customer reviews
dina
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 day(s) ago
I've never regretted coming back here. It's calm, comfortable, and peaceful.
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Oqba E.
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
Our stay was truly unforgettable. We came to relive our honeymoon, and the hotel made it even more special with beautiful honeymoon decorations and such warm hospitality. They also surprised us with a complimentary room upgrade to a larger and more beautiful room than the one we originally booked. Everything was perfect, from the service to the atmosphere, and we were genuinely impressed and happy throughout our stay. This hotel has officially become our favorite hotel, not just in this city, but among all the hotels we’ve experienced around the world. Highly recommended!
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T***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The room was clean, the AC was cold, the staff was friendly, there was a slight problem with the TV, it was emitting smoke and smelled burnt, but the staff quickly took care of it and replaced the TV. Thank you Holiday Inn
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W***y
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Business
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9.7
/10
Reviewed 17 week(s) ago
Overall ok, a bit annoyed by the check-out call 🤭
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1 people find it helpful
W***y
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Staycation
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9.7
/10
Reviewed 17 week(s) ago
Cleanliness is at the forefront among other hotels
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L***i
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Leisure
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9.4
/10
Reviewed 17 week(s) ago
The bathroom is clean, but it's a little smelly and uncomfortable... Sorry.
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Wery
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Clean hotel... Make sure guests don't smoke in the room, the cigarette smell is sticky
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Nice hotel, clean, comfortable room, easy access... Close to Pancoran Glodok, just a short walk away. Everything is so easy here.
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1 people find it helpful
i***e
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Staycation
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10.0
/10
Reviewed 21 week(s) ago
Swimming pool that offers a beautiful sunset
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S***y
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10.0
/10
Reviewed 22 week(s) ago
Amazing. Highly recommended. Appreciate for the complimentary room upgrade. Thank you Mr. Anto (front desk), such a wonderful surprise.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Excellent long stay – amazing staff and service!! We had a wonderful stay at Holiday Inn Gajah Mada, Jakarta. We stayed for 21 days, and this was our second time at the hotel, which already says a lot. All the breakfast staff and room service team were absolutely awesome. Everyone was consistently very helpful, polite, and welcoming, and they truly made our stay comfortable and enjoyable. A special thank you to Dina, Jimmy, Yuvi, and Tata for their outstanding service and warm attitude, they really go the extra mile to make guests feel at home. The service quality remained excellent throughout our long stay, and that’s not easy to maintain. Because of the great staff and overall experience, we would happily choose this hotel again on our next visit to Jakarta.
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Y***a
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Leisure
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8.2
/10
Reviewed 23 week(s) ago
fun for a holiday, 4th consecutive time staying at this hotel
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Verified Traveler
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Staycation
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8.5
/10
Reviewed 23 week(s) ago
fav kl staycation hotel in town
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Akhda A.
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10.0
/10
Reviewed 24 week(s) ago
The room was clean and spacious, with a city view. The breakfast options were varied and kid-friendly. The staff was patient and helpful. The swimming pool area was perfect for hanging out at night, with live music. Easy access, and very close to Kota Tua. Thank you, Holiday Inn Suites Gadjah Mada.
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+2
2 people find it helpful
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Ika M.
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Leisure
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10.0
/10
Reviewed 25 week(s) ago
A pleasant experience starting from the very friendly staff, delicious food and comfortable hotel atmosphere.
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 26 week(s) ago
The staff and service were impressive. The atmosphere inside and outside the room was very comfortable. There were no significant shortcomings in this hotel; it was nearly perfect. Thank you for the birthday cake and surprise celebration. Best wishes to all management and staff. Good luck 👍💓
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Nur I.
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Staycation
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10.0
/10
Reviewed 26 week(s) ago
A very pleasant experience staying at the Holiday Inn Gajahmada, starting from the very helpful security. Very friendly receptionist, very fast and easy check-in and check-out process. The friendliness of all employees is very good. Especially Mr. Hendra Daryusman who is very friendly and kind, the best. Cleanliness is very much taken care of in the room, bathroom, even in every corner of the hotel looks very clean. The taste of the food is also very delicious, especially the yellow rice is very delicious, at breakfast we were greeted warmly by the staff. The strategic and close location makes us able to explore the surrounding area including the six-storey (only walking distance) and the Bank Indonesia Museum. Alhamdulillah, this staycation really created good memories for us and our children. And gong ny when we checked out our children were sad because they didn't want to go home, and we, God willing, will soon return to stay at the Holiday Inn Gajahmada.
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+5
1 people find it helpful
C***a
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Maintain cleanliness. Strategic location, close to everything, making shopping nearby. The food is quite varied and delicious.
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3 people find it helpful
K***i
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Leisure
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8.5
/10
Reviewed 32 week(s) ago
Very comfortable, clean and quite spacious rooms, affordable prices.
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1 people find it helpful
Verified Traveler
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
My always comeback hotel for sure, and there's always improvement for the services in every area, always felt coziness and homey when staying here from the room, amenities, services, the pool (my kids always their pool), the food, everything is perfect. Biggest Thanks for the warmest hospitality for every staff, thank you.
3 people find it helpful
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