Been at the venue before several times but only for food.
Ribeye steak i had was nice but for £38 you would expect more than 1/2 a grilled tomato and 1/4 grilled shallot as trimmings.
Breakfast nice with real fresh orange juice. Let down by the female server who spent most of the time on her phone and at times with her back to the guests bent over the counter typing on her phone, she was very polite though. i would think such a nice establishment would have a ban on servers using phones while on duty.
Room nice and comfy as described.
My partner really liked the whisky hand cream and wanted to buy a couple of bottles, as advertised in the rooms. Unfortunately they had none for sale, you would expect if its advertised for sale they would ensure have enough stock.
Receptionist very friendly and helpful, first class service. Bar staff also very friendly.