Zuri Express Lippo Cikarang
Explore Zuri Express Lippo Cikarang
Overall Ratings & Reviews Zuri Express Lippo Cikarang
Traveloka (2,417)
Other sources (109)
8.5
Very Good
From 2,417 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.5
People often mention about Zuri Express Lippo Cikarang
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Staff Friendliness (26)
Bedroom (24)
Ambiance (22)
Family Friendly (21)
Bathroom (21)
Wifi (20)
Hotel Area (20)
Room Space (19)
Surroundings (18)
Accessibility (17)
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Traveller Reviews Zuri Express Lippo Cikarang
Number of reviews per page
20
40
Customer reviews
ID
IMAN D.
Business
8.8
/10
Reviewed 6 day(s) ago
Strategic location and easy to find food, you can walk, I want to come back here again.
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Y***f
10.0
/10
Reviewed 3 week(s) ago
according to expectations, naman for family or business trip
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Y***f
10.0
/10
Reviewed 3 week(s) ago
as expected, a comfortable place for families
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1 people find it helpful
m***i
Transit
10.0
/10
Reviewed 4 week(s) ago
The most comfortable... Always come here for transit rest
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Accommodation's Reply
03 Oct 2025
Dear Sir/Madam, Thank you very much for your trust and for making our hotel your preferred choice for rest during your transit. We are very pleased to have always provided you with comfort. We hope we can continue to be a pleasant stay on your next visit. Warmest regards, Pancer Sukma Dwipayana, Hotel Manager.
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A***s
8.7
/10
Reviewed 5 week(s) ago
The location is great, near CityWalk and McD. The gym is ok. The water of onsen is not hot
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Accommodation's Reply
03 Oct 2025
Dear Sir/Madam, Thank you for sharing your feedback with us. We are glad to know that you enjoyed our convenient location near CityWalk and McDonald’s, and that our gym met your expectations. We truly appreciate your comment regarding the onsen water, and we will address this with our team to ensure better comfort for our guests. We look forward to welcoming you again on your next visit. Warm regards Pancer Sukma Dwipayana - Hotel Manager.
Zara T.
Business
10.0
/10
Reviewed 6 week(s) ago
The hotel is very comfortable and clean. The staff are super friendly and helpful.
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Accommodation's Reply
03 Oct 2025
Dear Mr/Ms. Zara T, Thank you very much for your kind review. We are delighted to hear that you found our hotel comfortable and clean, and that our team was able to make your stay more pleasant with their friendliness and helpfulness. Your feedback means a lot to us, and we look forward to welcoming you back again soon. Warm regards Pancer Sukma Dwipayana - Hotel Manager.
S***i
Business
10.0
/10
Reviewed 6 week(s) ago
Area near Citywalk, mall, easy access, easy transportation... Various breakfast menu.
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Accommodation's Reply
03 Oct 2025
Dear Sir/Madam, Thank you for taking the time to share your experience. We are pleased to hear that our hotel's proximity to Citywalk, shopping centers, and easy transportation access provided you with comfort. We also appreciate your appreciation for the variety of our breakfast menu. We hope to welcome you back on your next visit with even better service. Warmest regards, Pancer Sukma Dwipayana, Hotel Manager.
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M***d
Business
9.4
/10
Reviewed 8 week(s) ago
Clean, comfortable, and close to the city center.
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Accommodation's Reply
03 Oct 2025
Thank you for your positive review. We are pleased to learn that the hotel's cleanliness, comfort, and proximity to the city center provided a pleasant experience. We look forward to welcoming you back on your next visit. Sincerely, Pancer Sukma Dwipayana, Hotel Manager.
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B
Bobby
9.1
/10
Reviewed 9 week(s) ago
If you go to Cikarang...just stay here.
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Accommodation's Reply
03 Oct 2025
Dear Mr. Bobby, Thank you very much for your recommendation and trust. We are delighted to be your preferred choice when visiting Cikarang. We hope to continue providing you with a pleasant stay on your next visit. Sincerely yours - Pancer Sukma Dwipayana - Hotel Manager
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D***i
10.0
/10
Reviewed 10 week(s) ago
It's so comfortable, I'm already a regular staycation here.
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Accommodation's Reply
03 Oct 2025
Dear Sir/Madam, Thank you very much for your loyalty and for being our loyal guests. We are delighted to hear that you enjoyed your stay here every time. We hope to continue providing the best experience for your next visit. Sincerely yours - Pancer Sukma Dwipayana - Hotel Manager.
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m***i
Transit
10.0
/10
Reviewed 12 week(s) ago
bokeh a little bit complaining about boked the third time cuna the room air conditioner is not cold at all has been conveyed to the front desk the information about the time hopefully can be checked again still recommended for rest or transit only thanks
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the air conditioning in your room, especially since this has happened more than once. This certainly does not meet the comfort standards we expect for every guest. We have escalated this issue to our team for immediate and thorough inspections to prevent a recurrence. We greatly appreciate your recommendation to stay at our hotel, and hope to have a much more comfortable stay on your next visit. Thank you for your understanding, and we look forward to welcoming you back. Warm regards, Pancer Sukma Dwipayana, Hotel Manager.
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AM
Agung M. W.
Leisure
9.4
/10
Reviewed 12 week(s) ago
The main convenience is the flexibility of check-in. If the room is ready, you don't have to wait until 2 PM to check in.
The receptionist on duty during my visit was very communicative regarding room options. When we ran out of non-smoking rooms, the receptionist offered to upgrade or wait for an available room to be treated first. This is the best way to give guests a choice.
The room and bathroom are very clean.
The staff are all excellent. Thank you for the service.
Parking is in the basement. Accessible from the elevator lobby on the right.
For prices, it's best to book through the app as it's cheaper than going directly to the hotel and being able to choose a room on the reservation.
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+2
1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mr. Agung M.W, Thank you for taking the time to share your experience staying with us. We are very pleased to know that the check-in flexibility, the communication from the front desk team, the cleanliness of the room, and the service of our staff were comfortable for you. We also appreciate your feedback regarding the price, and will use it as a basis for evaluating our services in the future. It was an honor to serve you, and we look forward to welcoming you back on your next visit. Warmest Regards, Pancer Sukma Dwipayana, Hotel Manager.
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LR
Lucky R. A.
9.7
/10
Reviewed 14 week(s) ago
Thank you for the good hospitality
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Accommodation's Reply
29 Jul 2025
Dear Mr. Lucky R.A,
Warm greetings from Zuri Express Lippo Cikarang.
Thank you for your kind review and for appreciating the hospitality we provided during your stay. We are truly pleased to know that you had a positive experience with us.
Your feedback serves as great motivation for our entire team to continue delivering excellent service. We look forward to welcoming you back in the near future. Salam Hangat, Pancer Sukma Dwipayana. Hotel Manager.
m***i
9.4
/10
Reviewed 15 week(s) ago
The second stay was still comfortable, definitely recommended.
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Accommodation's Reply
16 Jul 2025
Dear Sir/Madam, Thank you for staying with us again and taking the time to share this positive review. We are delighted to hear that you enjoyed your second stay at our hotel. Your comments truly motivate our entire team to continue providing the best service. We greatly appreciate your trust and recommendation, and will be delighted to welcome you back in the future. Warmest Regards, Pancer Sukma Dwipayana, Hotel Manager.
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m***i
Transit
9.4
/10
Reviewed 17 week(s) ago
Recommended place to stay. Clean room and clean bathroom
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam,
Thank you very much for your positive review.
We are delighted to know that you had a pleasant stay and found our rooms and bathrooms clean and well-maintained. Your recommendation means a lot to us and serves as a great motivation for the entire team to continue delivering excellent service.
Should your travels bring you back to the area, we would be honored to welcome you again.
Salam Hangat, Pancer Sukma Dwipayana. Hotel Manager.
A***h
Staycation
9.1
/10
Reviewed 20 week(s) ago
One of the nice places to escape from the hustle and bustle of the capital. In the morning you can jog around the hotel area, then have breakfast and soak in the onsen.
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Accommodation's Reply
21 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience of staying with us. We are very happy to hear that you enjoyed the peaceful surroundings of our hotel as a place to escape from the hustle and bustle of the capital. We are also pleased to know that you enjoyed your morning jog, our breakfast, and the relaxing experience at the onsen. We always strive to create a comfortable and calming atmosphere for every guest who comes. We hope to welcome you back again in the near future for a more enjoyable stay. Warm Regards, Pancer Sukma Dwipayana. Hotel Manager.
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F***h
Business
9.1
/10
Reviewed 22 week(s) ago
My second time for a business trip. It's nice to stay.
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Accommodation's Reply
09 Jun 2025
Dear Respected Sir/Madam. Thank you for taking the time to share your experience during your visit to Zuri Express Lippo Cikarang Hotel. It is very pleasant for us to hear and know that you and your family are very comfortable with the facilities and services we provide. We hope to provide better service on your next visit. Warm Regards, Pancer Sukma Dwipayana. Hotel Manager.
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R***i
Business
8.5
/10
Reviewed 23 week(s) ago
The AC is not cold. The business room is very hot.
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Accommodation's Reply
27 May 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are very sorry to hear that your stay experience has not met your expectations, especially regarding the non-cooling air conditioning in your room. We apologize for the inconvenience you have experienced. Your feedback is highly appreciated and will be our serious concern to be immediately improved in order to provide better service in the future. We look forward to welcoming you back and providing a much better experience. Best regards, Pancer Sukma Dwipayana. Hotel Manager
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Guest
Leisure
9.7
/10
Reviewed 24 week(s) ago
Near the hotel there is a place to eat to hang out with friends.
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Accommodation's Reply
15 May 2025
Dear Respected Sir/Madam. Thank you for taking the time to share your experience during your visit to Zuri Express Lippo Cikarang Hotel. It is very pleasant for us to hear and know that you and your family are very comfortable with the facilities and services we provide. We hope to provide better service on your next visit. Warm Regards, Pancer Sukma Dwipayana. Hotel Manager.
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E***o
10.0
/10
Reviewed 26 week(s) ago
so far affordable place and near citywalk Lippi cikarang
2 people find it helpful
Accommodation's Reply
14 May 2025
Dear Respected Sir/Madam. Thank you for taking the time to share your experience during your visit to Zuri Express Lippo Cikarang Hotel. It is very pleasant for us to hear and know that you and your family are very comfortable with the facilities and services we provide. We hope to provide better service on your next visit. Warm Regards, Pancer Sukma Dwipayana. Hotel Manager.
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Number of reviews per page
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