Overall Ratings & Reviews Sheraton Bali Kuta Resort

A very pleasant stay. Everything is ok.

Very strategic location, friendly service. Breakfast menu is quite varied.

Easy check-in and check-out, friendly service, and a great location.

Overall a great stay at Sheraton Kuta. Can't wait to stay there again!

Perfect hotel and make me wanna come back

always go to Sheraton when visiting Kuta. the best hotel on the coast of Kuta Beach, Bali.

Impressive experience room upgraded to suite, strategic hotel next to beachwalk. Thank you very much for giving a pleasant and memorable experience ☺️🙏🙏

Greatt Experience

Nice place. Close access to Beach Walk. Cool.

The staff are all friendly. The room is clean, the view is coincidentally an ocean view, it's in a mall

The hotel is very homey. I love the ambiance, the friendliness of the staffs, and the swimming pool. One of the best in Bali! Very strategic too. However, I wish there were more spices/flavors on the food for breakfast because a few of the food are a little bland.

excellent service, especially the service in the restaurant

Amazing place to stay, just right front of Kuta beach

The staff is very friendly and very helpful with the check-in process. I like the location, not far from the beach and in the same area as the mall. The best.

Nice hotel, surely want to come back soon. All my family is very happy to stay.

Overall it was very pleasant to stay at the Sheraton Hotel, maybe there are some things in the staff division that need to be improved: 1. The front desk staff in the BF section can be retrained when it's crowded and guests have to queue, because I was cut off by several foreign guests and the officer invited me in, there should have been a queue name, only after I complained loudly was I let in (not good for a * 5 hotel) 2. Coordination between the reception & housekeeping division, asked to be cleaned in the morning before BF and until I returned the room in the afternoon it still hadn't been cleaned, after I complained it was cleaned, and given a set of peanut snacks as an apology, but that's not what the guest wanted, especially when I was tired and wanted to go back to the room but it still wasn't clean And for the others, the Sheraton Kuta Resort is very nice and recommended, hopefully if I come back again the above things are already excellent.

friendly staff, clean environment, comfortable

The air con is noisy. Buzzing.

Relax, enjoy it, near the mall, easy to find food.

One of the *very strategic hotels located in beachwalk. Highly recommended to spend time with family for New Year's Eve holiday in Bali.