Verified Traveler

Leisure

8.5

/10

Reviewed 1 week(s) ago

The staff is very friendly, but the water heater does not work at all. Breakfast is also good.

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Umi Z.

10.0

/10

Reviewed 1 week(s) ago

Comfortable, clean, nice, everyone is friendly.

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U***i

10.0

/10

Reviewed 1 week(s) ago

Comfortable, good service, everyone is friendly, basically okay.

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Rinto S.

Business

9.7

/10

Reviewed 2 week(s) ago

Nice hotel, good service. Enjoyed my stay here.

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Satria G.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Easy to reach location, close to public areas, malls, etc.

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Accommodation's Reply

30 Sep 2026

Dear Ms./Mrs. Satria G., Thank you very much for your positive review and appreciation of Horison Ultima Semarang Hotel. We are delighted to know that you enjoyed your stay at our hotel. The happiness and satisfaction of our guests motivate us to strive to provide the best service with utmost care and sincerity. We appreciate your trust and hope to welcome you back to Horison Ultima Semarang Hotel again. We hope that we can always provide you with a friendly and memorable experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel

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Muchammad F. R.

Staycation

8.8

/10

Reviewed 2 week(s) ago

Next time, please double-check your order. I ordered a top floor with the intention of getting one on the 25th, 26th, or 27th floor. I only got one on the 5th floor.

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Accommodation's Reply

30 Sep 2026

Dear Mr./Mrs. Mushammed F.R., We sincerely apologize for the unpleasant experience you had during your stay at Horizon Ultima Semarang Hotel. Thank you for taking the time to share your feedback with us. For us, every guest's comment is an opportunity to continuously learn and improve our services. We appreciate your trust and sincerely hope to have the opportunity to welcome you back to Horizon Ultima Semarang Hotel again, so that we can provide you with an even more comfortable, friendly, and memorable stay. Sincerely, The Management Team, Horizon Ultima Semarang Hotel

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m***y

Leisure

8.0

/10

Reviewed 3 week(s) ago

The hotel's location is centrally located, close to everything. However, the rooms appear to be in need of renovation. The curtains in the room weren't clean, with red stains. I stayed on the 21st floor; the windows had no dividers, and the glass appeared to be quite old and neglected, making it unsafe.

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Accommodation's Reply

26 Sep 2026

Dear Mr./Ms. m*y, We sincerely apologize for the unpleasant experience you had during your stay at Horison Ultima Semarang Hotel. Thank you for taking the time to share your feedback with us. For us, every guest's comment is an opportunity to continuously learn and improve our services. We appreciate your trust and sincerely hope to have the opportunity to welcome you back to Horison Ultima Semarang Hotel again, so that we can provide you with an even more comfortable, friendly, and memorable stay. Sincerely, The Management Team, Horison Ultima Semarang Hotel

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S***i

10.0

/10

Reviewed 4 week(s) ago

It was very pleasant and everyone was friendly and nice. Thank you.

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Accommodation's Reply

30 Sep 2026

Dear Ms./Mrs. S*i, Thank you very much for your positive review and appreciation of Horison Ultima Semarang Hotel. We are delighted to know that you enjoyed your stay at our hotel. The happiness and satisfaction of all our guests motivate us to strive to provide the best service with utmost care and sincerity. We appreciate your trust and hope to welcome you back to Horison Ultima Semarang Hotel again. See you soon, and we hope to always provide you with a friendly and memorable experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel

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S***i

10.0

/10

Reviewed 4 week(s) ago

The staff were all very friendly, and the security guard was also very helpful when I lost something and had to chase it down the street. Thank you.

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Accommodation's Reply

30 Sep 2026

Dear Ms./Mrs. S*i, Thank you very much for your positive review and appreciation of Horison Ultima Semarang Hotel. We are delighted to know that you enjoyed your stay at our hotel. The happiness and satisfaction of all our guests motivate us to strive to provide the best service with utmost care and sincerity. We appreciate your trust and hope to welcome you back to Horison Ultima Semarang Hotel again. See you soon, and we hope to always provide you with a warm and memorable experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel

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S***i

Business

10.0

/10

Reviewed 5 week(s) ago

Very satisfied, from the moment we arrived. The receptionist knew the guests, and so did the security guard. Thank you.

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1 people find it helpful

Accommodation's Reply

30 Sep 2026

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S***i

Business

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and considerate of their guests, especially the security guards. All the service was very friendly. Success!

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Accommodation's Reply

26 Sep 2026

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B***!

Leisure

10.0

/10

Reviewed 6 week(s) ago

We had a room with a beautiful city view, spacious rooms, and cool air conditioning. We enjoyed the late afternoon at the rooftop pool, enjoying the city lights, and breakfast at Santan Resto, a varied menu.

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Accommodation's Reply

26 Sep 2026

Dear B, thank you so much for your kind review and high rating of the Semarang Holyland Hotel. We are delighted to hear that you had a wonderful time at our hotel. Your satisfaction is our driving force in providing the best service. We deeply appreciate you choosing our hotel and placing your trust in us. We look forward to welcoming you back again. We will always strive to ensure you have a warm and unforgettable stay. Thank you again. The Semarang Holyland Hotel Management Team

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t***a

10.0

/10

Reviewed 7 week(s) ago

Comfortable. The receptionist was friendly. The air conditioning was very cool. The swimming pool was quite clean, and the service was good.

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Accommodation's Reply

26 Sep 2026

Dear Mr./Ms. n*a, Thank you very much for your positive review and compliments on Horizon Ultima Semarang Hotel. We are delighted to know that you enjoyed your experience at our hotel. The happiness and satisfaction of our guests is the driving force behind our commitment to providing the best service with utmost care and sincerity. We appreciate your trust and sincerely hope to welcome you again to Horizon Ultima Semarang Hotel. See you soon, and we hope to always provide you with a warm and memorable experience. Sincerely, The Management Team, Horizon Ultima Semarang Hotel

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Verified Traveler

Business

8.8

/10

Reviewed 7 week(s) ago

This was my first time staying here. The building is quite old, with 30 floors (wow). As for parking, I was on the 5th floor yesterday, and there weren't any adequate facilities (a bit of a shame). The lobby has a standard ambiance, and the receptionist was friendly. The room was quite comfortable, with a soft mattress and pillows, but the bedcovers had a vintage feel. The bathroom was clean and adequate for a 3-star hotel. The breakfast was varied and still tasted okay. Overall, this is a fairly comfortable hotel, despite its age.

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Accommodation's Reply

30 Sep 2026

Dear Mr./Mr. G*t, Thank you very much for your positive review and compliments on Horison Ultima Semarang Hotel. We are delighted to know that you enjoyed your experience at our hotel. The happiness and satisfaction of all our guests is the driving force behind our commitment to providing the best service with utmost care and sincerity. We appreciate your trust and sincerely hope to welcome you again at Horison Ultima Semarang Hotel. We look forward to seeing you again, and we hope to always provide you with a warm and memorable experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel

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n***h

Leisure

9.1

/10

Reviewed 7 week(s) ago

Overall, it's good. But unfortunately, the TV is lacking. It doesn't seem like a smart TV yet. The staff is also friendly, and you get a welcome drink while waiting for check-in. 4 stars but the price is very affordable ^^

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Accommodation's Reply

30 Sep 2026

Dear n*h, thank you so much for your kind review and praise of Horison Ultima Semarang Hotel. We are delighted to hear that you had a wonderful time at our hotel. Your satisfaction is the driving force behind our sincere service and best efforts. We are truly grateful that you chose our hotel and placed your trust in us. We look forward to welcoming you back to Horison Ultima Semarang. Our entire staff will do their best to ensure you have a warm and unforgettable stay. Thank you again. The Management Team of Horison Ultima Semarang Hotel

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T***i

Transit

10.0

/10

Reviewed 7 week(s) ago

Great place to stay, will come back soon.

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Accommodation's Reply

30 Sep 2026

Dear Ms./Mrs. T*i, Thank you very much for your positive review and appreciation of Horison Ultima Semarang Hotel. We are delighted to know that you enjoyed your stay at our hotel. The happiness and satisfaction of all our guests motivate us to strive to provide the best service with utmost care and sincerity. We appreciate your trust and hope to welcome you back to Horison Ultima Semarang Hotel again. See you soon, and we hope to always provide you with a friendly and memorable experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel

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C***n

Leisure

6.3

/10

Reviewed 7 week(s) ago

At 8 a.m., we wanted to have breakfast, but the food was gone and not refilled immediately, despite the large number of guests. Many drinks were also empty. Disappointing for a supposedly 4-star hotel.

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Accommodation's Reply

30 Sep 2026

Dear Mr./Ms. c*n, We sincerely apologize for the unpleasant experience you had during your stay at Horizon Ultima Semarang Hotel. Thank you for taking the time to share your feedback with us. For us, every guest's comment is an opportunity to continuously learn and improve our services. We appreciate your trust and sincerely hope to have the opportunity to welcome you back to Horizon Ultima Semarang Hotel again, so that we can provide you with an even more comfortable, friendly, and memorable stay. Sincerely, The Management Team, Horizon Ultima Semarang Hotel

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imas a.

Leisure

9.4

/10

Reviewed 7 week(s) ago

Nice, clean, and reasonably priced. The pool is awesome, located on the 30th floor. We stayed here for 3 days and 2 nights in 3 rooms. The food was quite affordable and delicious.

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Accommodation's Reply

30 Sep 2026

Dear Mr./Mrs. Imas, Thank you very much for your positive review and appreciation of Horison Ultima Semarang Hotel. We are delighted to know that you enjoyed your stay at our hotel. The happiness and satisfaction of our guests is the driving force behind our commitment to providing the best service with utmost care and sincerity. We appreciate your trust and hope to welcome you back to Horison Ultima Semarang Hotel again. We also hope that we can always provide you with a warm and memorable experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel

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A***s

10.0

/10

Reviewed 7 week(s) ago

Nice staff, clean place, okay.

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1 people find it helpful

Accommodation's Reply

30 Sep 2026

Dear Ms./Mrs. A*s, Thank you very much for your positive review and appreciation of Horizon Ultima Semarang Hotel. We are delighted to know that you enjoyed your stay at our hotel. The happiness and satisfaction of our guests is the driving force behind our commitment to providing the best service with utmost care and sincerity. We appreciate your trust and hope to welcome you back to Horizon Ultima Semarang Hotel again. We also hope that we can always provide you with a friendly and memorable experience. Sincerely, The Management Team, Horizon Ultima Semarang Hotel. (Reply dated September 30, 2026)

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S***y

Leisure

8.5

/10

Reviewed 8 week(s) ago

The staff is friendly, the rooms are clean, and the pool is great. Perfect for an evening swim.

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Accommodation's Reply

30 Sep 2026

Dear Ms./Mrs. S*y, Thank you very much for your positive review and appreciation of Horison Ultima Semarang Hotel. We are delighted to know that you enjoyed your stay at our hotel. The happiness and satisfaction of all our guests motivate us to strive to provide the best service with utmost care and sincerity. We appreciate your trust and hope to welcome you back to Horison Ultima Semarang Hotel again. See you soon, and we hope to always provide you with a friendly and memorable experience. Sincerely, The Management Team, Horison Ultima Semarang Hotel. (Reply dated September 30, 2026)

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Horison Ultima Semarang

Overall Ratings & Reviews Horison Ultima Semarang

7.9

7.9

7.9

8.3

8.0

Traveller Reviews Horison Ultima Semarang