Traveloka (4,197)
Other sources (157)
8.7
Very Good
From 4,197 reviews
Provided by travellers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.8
Service and Facilites
8.7
People often mention about Atria Residences Gading Serpong
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Room Space (61)
Staff Friendliness (59)
Bedroom (58)
Bathroom (57)
Accessibility (51)
Hotel Area (49)
Surroundings (47)
Family Friendly (47)
Ambiance (47)
Distance to City Center (45)
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Traveller Reviews Atria Residences Gading Serpong
Number of reviews per page
20
40
Customer reviews
T***a
Staycation
10.0
/10
Reviewed 16 hour(s) ago
⭐️ Location close to SMS, walkable
⭐️ There's a swimming pool and mini gym
⭐️ There's a bathtub for this price, which is great, and there's a shower too
⭐️ The room is quite spacious, even with a sofa area for watching TV
⭐️ There's a refrigerator and hair dryer (you have to request it from the front desk)
⭐️ Breakfast has a wide variety, so you can mukbang early in the morning (although I usually can't eat much in the morning)
⭐️ There's free parking for those who drive too
⭐️ There's a Circle K (minimarket) nearby for snacks and drinks
⛔️ While I was using the hair dryer, the power in the room suddenly went out. I don't know why, and the service took a long time to fix it (even though I was in a hurry because I was leaving)
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f***n
Transit
10.0
/10
Reviewed 4 day(s) ago
Meet expectations, clean room, and helpful assistance.
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Accommodation's Reply
29 Jul 2025
Dear Mr/Mrs F***n,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
V***a
Leisure
10.0
/10
Reviewed 5 day(s) ago
Minus the TV in the room doesn't work
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Accommodation's Reply
29 Jul 2025
Dear V*a, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are delighted that this was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. We apologize for any shortcomings and will continue to improve. Thank you. Sincerely, General Manager
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RM
Rudolf M. P.
8.5
/10
Reviewed 3 week(s) ago
Comfortable, nice, happiness, and friendly.
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Accommodation's Reply
15 Jul 2025
Dear Mr Rudolf,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
w***y
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel room is spacious, fragrant and clean. Close to SMS mall.
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Accommodation's Reply
04 Jul 2025
Dear Вараke/Mrs. W*y, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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F***i
Staycation
10.0
/10
Reviewed 4 week(s) ago
You'll never regret staying here 😊
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Accommodation's Reply
04 Jul 2025
Dear Вараke/Mrs. F*i, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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F***y
Business
8.2
/10
Reviewed 5 week(s) ago
Bagus based on korean visitor which already stay in the atria residence only for one day
2 people find it helpful
Accommodation's Reply
29 Jun 2025
Dear Вараke/Mrs. F*y, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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A***r
Staycation
8.5
/10
Reviewed 7 week(s) ago
Strategic location, close to shopping centers, fast check in out process, delicious and varied breakfast.
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Accommodation's Reply
19 Jun 2025
Dear Вараke/Mrs. A*r, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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yR
yusuf R.
Staycation
8.8
/10
Reviewed 8 week(s) ago
the place is comfortable and the service is best
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+3
4 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Yusuf R., Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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W***y
9.1
/10
Reviewed 8 week(s) ago
the hotel staff is very friendly and helpful
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Accommodation's Reply
11 Jun 2025
Dear Вараke/Mrs. W*y, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Rizqi R.
Staycation
10.0
/10
Reviewed 9 week(s) ago
Best experience staying at this hotel.
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3 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Rizqi R., Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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N***s
10.0
/10
Reviewed 9 week(s) ago
Cozy and close to culinary place
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Accommodation's Reply
02 Jun 2025
Dear Mr/Mrs N***s,
Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit.
We look forward to welcoming you back to Atria Residences Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments.
Yours sincerely,
General Manager
Eka D.
9.7
/10
Reviewed 10 week(s) ago
Everything was satisfying, but the breakfast was salty hehe, the rest was okay.
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Accommodation's Reply
27 May 2025
Dear Mrs. Eka D., Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. Thank you also for your feedback regarding breakfast for us to follow up on. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Ta
Tian a.
Staycation
10.0
/10
Reviewed 10 week(s) ago
very happy and comfortable and will go back there again
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2 people find it helpful
Accommodation's Reply
22 May 2025
Dear Mr. Tian A., Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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D***a
8.8
/10
Reviewed 11 week(s) ago
Overall for the room and facilities are okay. Breakfast time at 8 am was already finished, food refills take a long time. Please for management, if you know there are many guests, pay attention to the amount of food served.
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Accommodation's Reply
22 May 2025
Dear Mr./Mrs. D*a, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our team to investigate the issue you experienced and take corrective actions immediately. Please accept our sincerest apologies for the inconvenience caused. We greatly appreciate your feedback and look forward to restoring your trust in Atria Residences Gading Serpong on your next visit. Sincerely, General Manager
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Agus A. R. F.
Business
10.0
/10
Reviewed 11 week(s) ago
Hotel prices are affordable, service is ok
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Accommodation's Reply
22 May 2025
Dear Agus A. R. F. Dear, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager.
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S***n
Business
10.0
/10
Reviewed 11 week(s) ago
The staff is quick to respond. When asked to open the balcony door, they came quickly and politely.
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Accommodation's Reply
22 May 2025
Dear Вараke/Mrs. S*n, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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S***o
Business
10.0
/10
Reviewed 11 week(s) ago
Amazing, very comfortable.
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1 people find it helpful
Accommodation's Reply
12 May 2025
Dear Вараke/Mrs. S*o, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager.
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a***r
8.5
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and the place is comfortable.
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Accommodation's Reply
12 May 2025
Dear Вараke/Mrs. A*r, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Y***s
Staycation
10.0
/10
Reviewed 14 week(s) ago
The hotel staff were very friendly and very helpful at check in.
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Accommodation's Reply
24 Apr 2025
Dear Вараke/Mrs. Y*s, Thank you for choosing to stay at Atria Residences Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Residences Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Number of reviews per page
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40
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