Dear Ms. Leak T.,
Thank you for sharing your feedback and for staying with us. We’re glad to know that you enjoyed our strategic location, the surrounding food options, and our friendly staff.
We sincerely apologize for the inconvenience regarding the blanket replacement during your stay. Your feedback is very valuable, and we will ensure this matter is addressed with our housekeeping team to improve our service in the future.
We truly appreciate your input and hope to have the opportunity to welcome you back with a better experience. 🌿
Warm regards,
Management of J Hotel Kuta