8.4
Very Good
From 6,447 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.5

People often mention about Novotel Banjarmasin Airport
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Bedroom (56)
Ambiance (54)
Staff Friendliness (50)
Room Space (49)
Hotel Area (48)
Family Friendly (44)
Bathroom (44)
Accessibility (41)
Surroundings (40)
Variety (38)
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Traveller Reviews Novotel Banjarmasin Airport

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40
Customer reviews
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indri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The place is comfortable, clean, and the staff are friendly. Overall, this is a great hotel for families.
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Accommodation's Reply
15 Jul 2025
Dear Ms. Indri, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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R***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's close to the airport, the airport shuttle facilities are top-notch, the food is also delicious, good service.....
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, We are very grateful for your review of your stay at Novotel Banjarmasin Airport. It is a pleasure to receive this positive feedback. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, comfortable, beautiful, and the atmosphere is really relaxing.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, We greatly appreciate your positive review regarding your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya. General Manager
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is nice but unfortunately it is a bit far from the city.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, We greatly appreciate your positive review regarding your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya. General Manager
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good, spacious room, quite clean.
1 people find it helpful
Accommodation's Reply
29 Jun 2025
Dear Valued Guest, We very much appreciate your feedback regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager
C***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Room is quite clean. Need to improve the cleanliness of the pool. Staff are cooperative. Overall, we enjoy staying here
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Banjarmasin Airport. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. We assure you that we have taken steps to address and prevent future issues from occurring. We appreciate your sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely,. Benny Wijaya. General Manager
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B***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Okay, good and steady, can be repeated
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Accommodation's Reply
29 Jun 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is a pleasure to receive this positive feedback. We assure you that we will continue to strive to improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya. General Manager.
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R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's near the airport, the food and hotel equipment are good, friendly. The atmosphere is amazing.🤩
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Banjarmasin Airport. It is a pleasure to receive this positive feedback. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Benny Wijaya. General Manager.
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Rizkhi S.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
It would be better if the staff always checked the hallways for floor cleanliness every day because there is lizard and bird droppings.
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Accommodation's Reply
21 Jun 2025
Dear Mr. Rizkhi S, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is a pleasure for us to receive this positive feedback. Regarding your input regarding the checks on the hotel area, this will be our concern to address it immediately. We are confident that this positive review will serve as motivation for all of our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Benny Wijaya. General Manager.
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K***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Too close to the airport, the sound of planes taking off and landing disturbs those who need to sleep quietly. However, the overall impression is positive. That is why this hotel only received three stars from me.
1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Mr. Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Banjarmasin Airport. We are always happy to receive positive feedback. Regarding the sound of the planes that can be heard because it is close to the airport. We ensure that this issue can be resolved immediately so that we can provide the best service and experience for you. Thank you again for sharing your experience, and we hope you will give us the opportunity to serve you again on your next visit. Best regards, Benny Wijaya General Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
As soon as I entered the lobby, it was dirty, dusty & hot without AC. I started to feel uneasy. Sure enough, as soon as I entered the room, it smelled really musty & humid.😢
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Accommodation's Reply
17 Jun 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Banjarmasin Airport. We regret that you experienced something that did not meet your expectations, please allow us to express our sincerest apologies, regarding the inconvenience you experienced related to the hot, dusty lobby, and humid room as you have conveyed in this review. This matter has become an important concern for us as the Management of Novotel Banjarmasin Airport, to address and evaluate so that in the future it will not happen again for your comfort or pleasant experience. We appreciate your willingness to share your review with us and we greatly hope that you can give us the opportunity to serve you better in the near future. Sincerely, Benny Wijaya. General Manager.
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poppy p. s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Always book at this hotel every time I have an out of town business to Banjarmasin. Near the airport, friendly staff, varied breakfast. The facilities are also okay.
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Accommodation's Reply
13 Jun 2025
Dear Mrs. Poppy P. S. Dear, We are very grateful for your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We are sure that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Sincerely,. Benny Wijaya. General Manager
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poppy p. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always book at this hotel every time I have an out of town business to Banjarmasin. Near the airport, friendly staff, varied breakfast. The facilities are also okay.
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Accommodation's Reply
14 Jun 2025
Dear Mrs. Poppy P. S, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is a pleasure to receive this positive feedback, regarding the friendly staff, great facilities, and varied breakfast. We are sure that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Benny Wijaya. General Manager.
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poppy p. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Always book this hotel every time I have an out of town business to Banjarmasin. Close to the airport, friendly staff, varied breakfast. The facilities are also okay.
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Accommodation's Reply
14 Jun 2025
Dear Mrs. Poppy P. S, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is a pleasure to receive this positive feedback, regarding the friendly staff, great facilities, and varied breakfast. We are sure that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Benny Wijaya. General Manager.
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M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Cool. Awesome. Okay. Fun.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Banjarmasin Airport. It is a pleasure to receive this positive feedback. We are sure that this feedback will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya. General Manager.
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IMANUEL F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Very good hotel. Close to the airport. And friendly staff service and complete facilities.
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Accommodation's Reply
06 Jun 2025
Dear Mr. Imanuel F, We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We are sure that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Sincerely,. Benny Wijaya. General Manager
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Excellent and highly recommended
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya. General Manager
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e***p
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Just give a suggestion for the food menu should be more varied. And for the kouse keping if for example there is no one to say no, don't ask to go to the room but we wait until January 1 and we call again then come. Thank you
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Accommodation's Reply
29 May 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Banjarmasin Airport. We regret that you experienced something that did not meet your expectations, please allow us to express our sincerest apologies, regarding the inconvenience you experienced regarding the less varied food and service from our staff as you have conveyed in this review. This matter has become an important concern for us as the Management of Novotel Banjarmasin Airport, to address and evaluate so that in the future it will not happen again for your comfort or pleasant experience. We thank you for your willingness to share your review with us and we greatly hope that you can give us the opportunity to serve you better in the near future. Sincerely, Benny Wijaya. General Manager.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
very cool thank you for your service
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Accommodation's Reply
28 May 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We assure you that we will continue to strive to improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya. General Manager.
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D***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Overall it's pretty good, it's just that when I tried to order food to be delivered to the room, with a reasonable price but the taste I got was less than satisfactory. Please improve it. Thank you.
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Accommodation's Reply
24 May 2025
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We assure you that we will continue to strive to improve the quality of our services and products. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya. General Manager.
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Number of reviews per page
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