Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience regarding parking and lobby access. Please be informed that we offer complimentary valet parking for all guests. Please inform our concierge team of your need for assistance upon arrival and departure. We look forward to welcoming you back for an even better experience. Sincerely, Dedy Wahyudi, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with our friendly service, convenient location, and that our hotel was a suitable choice for your family vacation. We hope to welcome you and your family back again in the future. Sincerely, Dedy Wahyudi, General Manager

Dear Era, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and the prompt service, from check-in to check-out. We hope to welcome you back for your next stay. Sincerely, Dedy Wahyudi, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the quality of our food. We hope to welcome you back again in the future. Sincerely, Dedy Wahyudi, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that our staff provided friendly and helpful service during both check-in and check-out. We look forward to welcoming you again. Sincerely, Dedy Wahyudi, General Manager

Dear Valued Guest, Thank you for your kind review. We are delighted to hear that your stay was enjoyable and family-friendly. We hope to welcome you and your family back again on your next stay. Sincerely, Dedy Wahyudi, General Manager

Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you felt helped and received good service from our staff. We hope to welcome you back again on your next visit. Sincerely, Dedy Wahyudi, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to know that the service of all our staff made a good impression throughout your stay. Your comments are highly valuable to us as we strive to provide the best service. We hope to welcome you back again soon. Best regards, Dedi Wayudi, General Manager

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of our hotel, the spaciousness of our rooms, and the friendliness of our staff. Your comments are very valuable to us and encourage us to continue to provide the best service. We hope to welcome you back soon. Best regards, Dedi Wayudi, General Manager

Dear Valued Guest, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff and the cleanliness of our hotel. Your comments are a driving force for us to continue to strive to provide the best service. We look forward to welcoming you back again. Best regards, Dedi Wayudi, General Manager

Dear Ms. Prengki, Thank you for your positive review and feedback. We are very glad that you were satisfied with the friendliness of our staff and the prompt response of our security team who secured the area upon departure. We sincerely appreciate your trust in choosing to stay with us whenever you visit Palangkaraya. We look forward to welcoming you back again. Best regards, Dedi Wayudi, General Manager

Dear Guest, Thank you for your feedback, and please accept our sincere apologies for the long waiting time during check-in. We understand how inconvenient that must have been, and we are truly sorry your arrival did not go as smoothly as expected. Should you wish to share more details, please feel free to contact us directly at gmsecsbpa@swiss-belhotel.com. Your input is valuable for us to improve. We hope to welcome you again with a much better experience. Warm regards, Dedy Wahyudi General Manager

Dear Valued Guest, Thank you for your review and feedback. We are delighted that you enjoyed your stay with us, whether it was for leisure or business trip in Palangkaraya. We look forward to welcoming you back again with the best service for your next visit. Best regards, Dedi Wayudi General Manager

Dear Guest, Thank you for your kind review and recommendation. We’re delighted to know you had a pleasant stay with us. We look forward to welcoming you again soon. Warm regards, Dedy Wahyudi General Manager

Dear Mr. Mahmoud, Thank you for trusting us with your stay and for taking the time to share your valuable feedback. We apologize for the inconvenience you experienced regarding your request for connecting rooms. We understand that you require connecting rooms for the comfort of your family. Please note that the room you booked is of the same type, whereas connecting rooms are only available in different room combinations. Upon your arrival, the room types were fully booked and therefore we are unable to accommodate your request at this time. We highly appreciate your understanding and will be happy to assist you in arranging connecting rooms for your next stay, subject to availability. Best regards, Dedi Waudi, General Manager

Dear Valued Guest, Thank you for your kind feedback and compliments. We are very glad that you were satisfied with our staff's friendly service and the cleanliness of our hotel. We will do our best to provide you with the best possible experience. We hope to welcome you back again. Thank you, General Manager Dedi Wayudi

Dear Guest, Thank you for your kind feedback. We’re delighted to know you had an excellent stay with us. We appreciate your note regarding the distance from downtown, and we hope our facilities and service made your stay comfortable and worthwhile. We look forward to welcoming you again soon. Warm regards, Dedy Wahyudi General Manager

Dear Valued Guest, Thank you for the trust and confidence you have placed in us. We are delighted that you have always chosen our hotel as your accommodation of choice. We will continue to strive to provide the best service to ensure that your visit is a memorable experience. Best regards, Dedi Wayudi General Manager

Dear guest, Thank you for your kind review. We are delighted to know you enjoyed your stay . It’s wonderful to hear that you found our hotel nice, comfortable, and clean. We truly appreciate your recommendation and look forward to welcoming you again soon. Warm regards, Dedy Wahyudi General Manager

Dear Tantri, Thank you for your excellent review and feedback. We're delighted to hear that you were satisfied with the staff's friendliness, the cleanliness of the rooms, and the facilities. Your suggestion regarding the addition of a sauna is greatly appreciated and will be considered for future development. Best regards, Dedy Wahyudi, General Manager