Concorde Hotel Shah Alam

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Overall Ratings & Reviews Concorde Hotel Shah Alam

Traveloka (1,881)
Other sources (537)
8.8
Very Good
From 1,881 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.8

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Surroundings (18)
Bedroom (16)
Room Space (14)
Bathroom (14)
Variety (14)
Staff Friendliness (13)
Ambiance (13)
Accessibility (12)
Check-in/out Time (12)
Hotel Area (12)
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Traveller Reviews Concorde Hotel Shah Alam

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Customer reviews
m***d
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Old but a very nice hotel near to mall, park and mosque. I always get the premier room that comes with pre-dinner and free soda in the room. The only downside of the room is small and not attractive TV channels provided.
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E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Nice hotel, will be back for the next time I visit Malaysia.
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Accommodation's Reply
03 Jun 2026
Dear E***o, Thank you for sharing your review with us. We look forward to welcome you again on your next visit! Best regards, Felix Yeo General Manager
W***y
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The mattress needs replacing as it's uneven, the room smells of dust, and the carpet outside smells damp. This hotel isn't suitable for those who prefer a fresh atmosphere.
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. W***y, Thank you very much for your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. Our hotel cleaning team is committed to eliminating any unpleasant odors and improving hotel facilities to ensure all guests have a comfortable stay. We will continue to strive to provide even better service in the future. Thank you. General Manager, Felix Yeo
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SITI N. A. B. A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
walaupun concorde hotel dah lama, but the service and the quality still top notch. I come here specifically for the breakfast and surprisingly the food are variety, delicious and hope can come here another time with a new experience
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Accommodation's Reply
14 May 2026
Dear Mr./Ms. SITI N.A.B.A.S.: Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back again. Thank you. General Manager, Felix Yeo
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Azhar A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
View from the room is just amazing
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Accommodation's Reply
31 Mar 2026
Dear Azhar A., Thank you for sharing your review with us. We are glad to hear that you have enjoyed your stay with a mesmerizing view. We hope to see you again! Best regards, Felix Yeo General Manager
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 24 week(s) ago
Given room with view not as per shown in here. Have to wait more 30minutes to get correct view of room.
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Accommodation's Reply
19 Jan 2026
Dear N***a, Thank you for sharing your review with us. We sincerely apologize for the inconvenience encountered upon check-in. Please be shared that picture shown is for illustration purposes only and room allocation is subject to availability. Regardless, our hosts shall provide their best to assist with guests request efficiently, hence, truly appreciate your kind understanding. Best regards, Felix Yeo General Manager
Adibah b. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
It’s a very short stay, 2D1N. Nevertheless I would say that everything is good since this hotel has been one of my regular places. Wifi signal has to be improved since it’s quite weak inside the room and can only get a stable connection near the room entrance.
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Accommodation's Reply
19 Jan 2026
Dear Adibah b. S., Thank you for sharing your review with us. We truly appreciate your feedback and have shared it with the relevant department for further action. We hope to have another opportunity to serve you better in the near future. Best regards, Felix Yeo General Manager
Anis
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
I absolutely loved staying here! The room was clean, and the place is conveniently located near a shopping mall, which made everything very convenient for us. Thank you for a wonderful stay!
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Accommodation's Reply
08 Jan 2026
Dear Anis, Thank you for sharing your review with us. We are pleased to hear that you had a wonderful experience while staying with us. We look forward to welcome you back in the near future! Kind regards, Felix Yeo General Manager
MOHD F. B. M. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
GREAT value for money good hospitality
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Accommodation's Reply
09 Jan 2026
Dear MOHD F. B. M. K., Thank you for sharing your review with us. We are pleased to hear that you had a wonderful stay and look forward to welcome you again! Kind regards, Felix Yeo General Manager
Rahmi U.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
My first time to have a night in Concorde hotel Shah Alam. It was a great night because my room was heading up to masjid. So beautiful sight seeing 😍
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Accommodation's Reply
15 Dec 2025
Dear Rahmi U., Thank you for sharing your review with us. We are pleased to hear that you get to enjoy your stay with an undeniably mesmerizing view of the Blue Mosque. We look forward to welcome you again soon! Warm regards, Felix Yeo General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Friendly staff, strategic location, efficient staff, and spacious room.
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Accommodation's Reply
02 Dec 2025
Dear Guest, Thank you for sharing your review with us. We are delighted to hear that you had a wonderful experience and look forward to welcome you again! Kind regards, Felix Yeo General Manager
Soma R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
hotel looks nice in picture when I booked thru app. but this hotel I think been years and lift service totally disappointed. needs wait nearly 15mins and only one lift was in operation. room smell was like too long not clean and dusty
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Accommodation's Reply
28 Nov 2025
Dear Soma R., Thank you for sharing your review with us. We sincerely apologize for the inconvenience encountered during your recent stay. Please rest assured as we have alerted the relevant departments for immediate resolution. We are looking forward to welcome you back with an enhanced experience. Kind regards, Felix Yeo General Manager
N***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
An awesome stay. A tiny flaw would be that the drain stopper of bathtub didn’t work resulting in the tub not being to hold water. A second flaw was that the front desk staff didn’t manage to waive my parking resulting in me being charged RM6 for parking upon checked out. 😅
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Accommodation's Reply
31 Oct 2025
Dear N**g, Thank you for sharing your review with us. We truly regret the inconvenience you had encountered due to the faulty bathtub drain stopper. Kindly rest assured as the maintenance team has been alerted to do prompt rectification ensuring the utmost comfort for all guests. With regard to the parking, please allow us to clarify that the car park is managed by a third-party operator and charges are applied at a flat rate which is RM 6 per stay for in-house guest. As such, the hotel is unable to waive or provide complimentary parking directly. We are keen to have another opportunity to serve you better in the near future. Warm regards, Felix Yeo General Manager
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
I asked to extend my room with the same room coz i like the room already and wanted no rush. It was amazing
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Accommodation's Reply
16 Oct 2025
Dear N***r, Thank you for sharing your review with us. We are thrilled to hear that you have enjoyed your stay and highly appreciate your continued support. Should you visit again, we look forward to welcome you back! Best regards, Felix Yeo General Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Very good and recommended. Nice experience staying there.. the food also amazing
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Accommodation's Reply
16 Oct 2025
Dear N***r, Thank you for sharing your review with us. We are pleased to hear that you had an amazing experience and look forward to welcome you again in the near future! Warm regards, Felix Yeo General Manager
Eka W. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The room is quite nice and comfortable, the breakfast menu is still not to my taste as an Indonesian.
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Accommodation's Reply
03 Sep 2025
Greetings Eka W.T., Thank you for your feedback. For your information, we have conveyed your comments to the F&B department for improvement. We hope to serve you better in the future. Yours sincerely, Felix Yeo General Manager
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S***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 42 week(s) ago
Great hotel with good location... Clean dan very near to mosque... Great place to stay
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Accommodation's Reply
02 Sep 2025
Dear S***i, Thank you for sharing your review with us. We are looking forward to welcoming you back in the near future! Warm regards, Felix Yeo General Manager
Aishah M. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
Staff very helpful and polite, morning breakfast was good and delicious. I’ll repeat to stay here ❤️
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Accommodation's Reply
28 Aug 2025
Dear Aishah M. A., Thank you for sharing your review with us and we look forward to your next visit! Kind regards, Felix Yeo General Manager
H***y
icon-origin-TRAVELOKA
9.0
/10
Reviewed 44 week(s) ago
The menu is so-so, lacking variety, and breakfast is quite expensive. My last stay there included breakfast. You can find breakfast in the surrounding area, including nasi kandar, nasi pelita, and other stalls.
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Accommodation's Reply
28 Aug 2025
Greetings H***y, Thank you for your feedback. For your information, there are more than 50 varieties of food from appetizers, main courses and desserts provided at the breakfast buffet at Melting Pot Cafe every day. However, we have shared your comments with the F&B department for improvement. We hope to serve you better in the future. Yours sincerely, Felix Yeo General Manager
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n***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
I am one of the supervisors for the UiTM Annual Faculty dinner. We chose Concorde Hotel as our venue this year based on their highly reputable comments from app. So many guests from our faculty checked in for this event. Highly recommended for events, meetings, or even to reserve for your external guess from overseas. Well done Concorde, especially to the manager, Puan Hanizam.
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Accommodation's Reply
28 Aug 2025
Dear n***r, Thank you for sharing your review with us. We are pleased to hear that you had a great experience at our hotel. Should you visit again, we are delighted to welcome you again! Best regards, Felix Yeo General Manager
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