Narita Hotel Surabaya

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Overall Ratings & Reviews Narita Hotel Surabaya

Traveloka (5,208)
Other sources (1)
8.5
Very Good
From 5,208 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Narita Hotel Surabaya
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Staff Friendliness (100)
Room Space (96)
Family Friendly (89)
Bedroom (86)
Bathroom (85)
Hotel Area (85)
Ambiance (82)
Check-in/out Time (74)
Surroundings (72)
Accessibility (70)
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Traveller Reviews Narita Hotel Surabaya

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40
Customer reviews
w***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
It is very convenient because in front of the hotel there is also an SPKL charging station.
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Wulan H.
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
I took my elderly mother with me. I got out of the car and the staff immediately brought a wheelchair and quickly assisted her. I didn't even expect the hotel to provide one. That's the best, thank you, sir.
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Verified Traveler
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Business
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8.5
/10
Reviewed 3 week(s) ago
For the hotel is quite good, we happened to stay only to sleep because there were activities outside the hotel so we came home late so we didn't enjoy the hotel atmosphere. Just maybe a suggestion if there is a room booking it would be better if the room is cleaned first so it is not dusty when guests enter, because our experience checking in after entering the stuffy and dusty room made us sneeze continuously and the AC was not cold so we were hot in the middle of the night, maybe that's what needs to be considered. Anyway, after the second day of staying until checkout it was safe because the room was cleaned and the AC had been repaired.
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R***a
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Leisure
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9.4
/10
Reviewed 4 week(s) ago
Hotel staff is friendly, rooms are clean.
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1 people find it helpful
Kuni Z.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I've stayed here many times with the kids, and they really enjoy it. There's a play area in the lobby, unlimited popcorn, and a bathtub in the room.
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff is very friendly, the service is good, asking for slippers and borrowing a hairdryer is really quick. Perfect for newlyweds because there's a bathtub, haha. So in love with Narita.
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Elva G.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The room is spacious, clean, tidy, there is a bathtub.
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S***o
icon-Leisure
Leisure
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10.0
/10
Reviewed 11 week(s) ago
Nice rooms, cleanliness is maintained & hotel staff service is also friendly and good.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Happy, calm atmosphere, very pleasant.
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Lia A.
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9.4
/10
Reviewed 14 week(s) ago
Favorite hotel, very suitable for families.
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MOH S.
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8.5
/10
Reviewed 15 week(s) ago
Clean, tidy rooms, friendly service, very clean swimming pool.
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Indri M. L.
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Leisure
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10.0
/10
Reviewed 16 week(s) ago
It’s always been a pleasurable experience to stay at Narita Hotel. The staff are friendly and helpful, the room and the common area are clean and tidy. The facilities are great, there’s a gym, a swimming pool, afternoon tea and wonderful entertainment such as traditional karawitan music or karaoke band. Highly recommended!
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P***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Clean rooms and toilets, playground provided in the lobby, friendly staff.
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R***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Thank God, the hotel is comfortable, clean, and tidy. The staff is very friendly. Very good. It's kid-friendly. Okay, great, great 😍
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J***y
icon-Staycation
Staycation
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9.4
/10
Reviewed 20 week(s) ago
The hotel's location is strategic, clean, and quiet. Since the swimming pool is open to the public, it's very busy on Sunday mornings.
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A***g
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Staycation
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10.0
/10
Reviewed 20 week(s) ago
Friendly staff, comfortable rooms, spacious yard.
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a***l
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Staycation
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10.0
/10
Reviewed 22 week(s) ago
Very affordable at a price of around 400 with all the facilities
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Every time you go to SBY you must stay at Narita
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W***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
All rooms have bathtubs. The hotel is clean, has ample parking, and there's a swimming pool.
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1 people find it helpful
Nurul E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel is beautiful, clean, and family-friendly. Perfect for a staycation with your family. The staff is friendly. My son always asks to stay here every month because it's comfortable and the pool is clean. Overall, it's great. The price is also budget-friendly.
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1 people find it helpful
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