When we arrived at around 5:40 PM, there was no security staff at the front desk and no one to help us unload our luggage from the car. I had already informed the receptionist that there was no security at the front desk. The male receptionist was friendly, apologized, and upgraded our room. It was just a standard room, not big or small, just enough for two adults and one 11-year-old child. The hot water didn't work, and it wasn't hot at all. The food was standard. The staff was friendly. The location is very close to Lippo Mall Kuta and Discovery Mall.

The staff is friendly and helpful. The rooms are clean and directly overlook the pool. I highly recommend staying at the Eden Hotel.

The hotel staff is friendly and very helpful.

A recommended hotel for families in Kuta. Besides its strategic location, the staff are friendly, the rooms and hotel area are clean, and the service is excellent. The swimming pool is clean, and the facilities are excellent. Overall, it's a perfect place to stay during your Bali vacation.

Strategic location, I really like that street. The rooms are spacious, everything works well. The lobby layout and interior are nice, especially with the cool statues. There are even two swimming pools! Negatives: #1. The wardrobe hinges creak loudly when opened/closed, which is definitely annoying when someone is sleeping. #2. The bathroom door has a hole/gap at the edge, so the contents of the bathroom can be seen quite clearly from the room. Funny, weird, and half-hearted. If you really want a "sexy, erotic" concept, you could skip the door altogether, just a sheer, transparent curtain, for example. Get it?

The front desk and restaurant staff were very friendly, and the bedrooms were comfortable. The air conditioning and mosquito-free area need attention, and the shower area needs to be cleaned up.

It's a good hotel for the room price, the location is great, and the staff are especially helpful and friendly.

Please be more careful with the pillowcases so that they are more hygienic and fragrant.

Recommended, and a must try 🤩

The floor in the room was damp, so it got dirty quickly. The pillowcases were due for a change. The food at the cafe was large, tasty, and relatively inexpensive for its size.

Good location, great price for the location and cleanliness

No chair in balcony very hard to sit outside, need to have a chair on the balcony please.

Close to Kuta Beach and shopping locations around Kuta Beach

Please improve the conditions of rooms, and renovate inside , the smell is not healthy .

The hotel staff is friendly and the rooms are cleaned every day.

The hotel staff are all very friendly, the location is close to the beach, malls, places to eat/drink and souvenirs

friendly staff, promised room with wifi facility, turned out to be bad. (1536).

Nice hotel, good location, friendly staff.

Nice hotel, good location, friendly staff.

Nice place to stay, thanks for the room upgrade, need to put more kids' menu at the restaurant.