8.1
Very Good
From 155 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.6

Location

8.1

Service and Facilites

7.7

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Staff Friendliness (4)
Bedroom (3)
Hotel Area (3)
Accessibility (2)
Ambiance (2)
Room Space (2)
Bathroom (2)
Distance to City Center (1)
Family Friendly (1)
Wifi (1)
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Traveller Reviews HereHotel

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40
Customer reviews
A***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 1 week(s) ago
We were given the key card to enter but the room door couldn’t be opened. Tried changing our key card twice but still failed and was given a physical key to unlock the room. There was a heavy cigarette smoke stench along the common corridor. Thankfully it was not inside the room. Once inside, things looked like they are falling apart. The slanted counter below the TV, the slanted sink, the slanted shower, the swinging tap, the worn out air con control etc. The pubs nearby were playing loud music past 2am and the sounds travelled into the rooms. If you can see past that, then you may be able to enjoy your stay. We didn’t realise the stained sheets so I couldn’t asked for a change. Housekeeping was closed already and we put a paper over it. The bed was rather comfy and the location is very near sutera mall. I will definitely stay there again but I don’t think I will recommend friends of this place.
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Mohd s. R.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 13 week(s) ago
I came here on a weekend night when I didn't manage to make it back to Sg. Although it was a basic small room with a queen size bed, the interior was eye-pleasing. It was also clean and well equipped with basic necessities. The price was affordable as well. It's been a while since I had a great rest. Highly recommended.
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Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Nice room and modern. Recommended for those looking for a budget hotel.
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 35 week(s) ago
A very basic hotel, great if you just staying 1 night and have no issues with no windows. They provided drinking water in a glass bottle and I didn't dare to drink it as I have no idea how long it has been there
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d***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
It's pretty good. But the decor is too dark and there's only 1 toilet. The family room should have 2 toilets.
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1 people find it helpful
c***n
icon-origin-TRAVELOKA
6.0
/10
Reviewed 55 week(s) ago
the hotel is too dark, the effect of the hotel is horrible, there is no housekeeping during the stay.
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1 people find it helpful
N***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
The hotel is satisfying and clean. Friendly and good service.
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1 people find it helpful
Y***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
No floor Map cause a bit inconvenient.
1 people find it helpful
N***l
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 67 week(s) ago
Sangat berhabuk. Debu/habuk banyak sangat. Habis bersin² sy dibuatnya. Bising juga diluar kamar. Dilorong2 antara bilik ke bilik bising betul. Wifi pula buat orang naik hangin. Harga kategori mahal tau. Kemarin saya check in hotel harga jauh dibawahnya. Tapi bilik kemas. X berhabuk. Wifi pun laju. Tolong lah perbaiki kebersihan tu ya.
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3 people find it helpful
Meng W. L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 81 week(s) ago
The hotel have strong mold sense and not comfortable!
1 people find it helpful
Malcolm L.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 111 week(s) ago
Knowing this is a 2-star hotel, I still think its a bad choice. The image given in the listing is a hoax and should be for the Premium Balcony Room, not the premium room I booked. The room I got had no windows nor ventilation, so the foul moldy smell is trapped inside perpetually. Suspect the bed sheets were not changed before I checked in. House-keeping didn't come pack the room for me anyway. I had a bad rash on the back of my neck after my 2 nights stay. Others complaints: Sound-proofing is non-existent. TV doesn't work, no safe, no fridge, no tissues, dirty bathroom, rusty shower-head, stained toilet bowl, old an ragged towels, uncomfortable and possibly unclean bed sheets. The only one good thing is the location, with lots of nice food & drinks, bars & pubs and Sutera Mall within walking distance.
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Muhamad Fauzi Bin Hashim
icon-origin-TRAVELOKA
5.1
/10
Reviewed 113 week(s) ago
Not really worth the price. When entered the hotel, the staffs were really not welcoming. They just entertain you after they settled their works. Very limited parking. Can feel the room is not cleaned enough. Not even prepared disposable slippers. You won't get mineral waters like other hotel😂. They filled the water in glass container. They don't even have any refill machines like coway. Air cond not cold enough. The pictures of the room just as advertised except for the water one 😂. Toothbrushes prepared were too cheap quality. Can feel the bulu luruh one by one. Overall just 3/10
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1 people find it helpful
Derrick C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 115 week(s) ago
Clean room. Located at the quieter site of the area, good rest at night.
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John C.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 132 week(s) ago
This hotel has a good location but has the following shortfalls: 1) The hotel rooms are too tiny for the price we paid. 2) One room's installed TV set could not be turned on. 3) One room smelled bad probably due to accumulated moisture over the years. 4) One room has the air conditioning auto cut-off during middle of the night.
2 people find it helpful
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Vabiola W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 144 week(s) ago
Nice hotel, strategic location, hot water available, quite comfy room, but the hallway is dark and smells like dust.
1 people find it helpful
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Vabiola W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 144 week(s) ago
Nice hotel, strategic location, hot water available, quite comfy room, but the hallway is dark and smells like dust.
2 people find it helpful
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Vabiola W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 144 week(s) ago
Nice hotel, strategic location, hot water available, quite comfy room, but the hallway is dark and smells like dust.
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Jessie T.
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 305 week(s) ago
We have check in the hotel on 18/10. On the next day morning, I have make a phone call to the hotel receptionist to clean up my room, the receptionist had respond me Okay. But after I went back to the hotel, I have noticed that they have no clean up the room and even didn't refill a new shampoo and shower for me! I have no idea with the hotel operation and management.
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2 people find it helpful
Lynn L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 328 week(s) ago
It is not clean and there are tiny flies in the bathroom. There is also construction going on so it can be a bit noisy.
1 people find it helpful
Laurensius L.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 371 week(s) ago
The aircon is hot and the room is so dirty. Too many ants at the bathroom
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