Overall Ratings & Reviews Oak Tree Urban Hotel Jakarta

Unfortunately, this hotel doesn't list NO SMOKING rooms on the Traveloka app... so when we had already booked a smoking room, we were disappointed to find that there were no smoking rooms available...

The room has lots of cockroaches, the water smells a bit, there's yellow in it.

As soon as I entered the room, I was greeted by baby cockroaches crawling on the wall out from between the TVs, the bathroom sliding door was broken and difficult to move, the bathroom wall was made of transparent glass which was not suitable for staying with colleagues, and what was annoying was that there were mites in the bed because the next day the skin on the back of my head became itchy and itchy from mites or bed bugs. Plus the TV couldn't be used, I had to log in to the internet and there was no local TV, and to log in to the smart TV I had to report to the receptionist first. The room was old-fashioned, typical of an old hotel. There were no facilities. Apart from the bed, the TV on the wall couldn't be used, and the bathroom. There was nothing else.

I was given the worst room, even though I booked a fairly expensive room.

Blankets, sheets and pillowcases are dirty, please check them again before accepting new guests because for me personally, who is allergic to dust, it will be very dangerous if an allergic reaction occurs due to dust/bed mites, thanks🙏🏻

The location is strategic, very close to everything, and there are lots of food around the hotel. The service at the front desk is also very good, and you can request a daily room cleaning. However, the room cleanliness is lacking; there was a small cockroach in the room. Perhaps the cleanliness could be improved.

Room is facilitated with smart tv, but require to manually login to wifi every time the tv powered on. Cleanliness of carpet and jacuzzi also need to be improved. Overall, it is a decent price for room with private jacuzzi.

Quiet, comfortable for working, close to everywhere.

The jacuzzi is really great for 2 people, it's also spacious to have sex there, plus there's a foam maker in abundance, the parking lot is small, the food is pretty good... strategic location,

If you're looking for an indoor bathroom, it's really good, you can also watch Netflix while doing it.

OK, everything except the clothes hanger is placed above the drinking glasses.

Top notch, easy access to MRT

The hotel is close to Blok M Plaza and Blok M Square, as well as the Blok M MRT station, where Blok M is famous for its culinary scene. St. John's Church is directly across the street from the hotel.

The service in the restaurant is good, it's just that the FO is lacking in terms of service.

the room is narrow and the bathroom and toilet have transparent glass, even though Ambi has the highest room type

The staff is friendly, and the location is strategically close to everything. Perfect for those who want to explore Blok M.

Great stay, located nearby the city center.

hotel in the city center which is super crowded, super have to be patient when waiting for online taxi, also the lack of parking space, lying next to Mahakam Street and Blok M Plaza Mall >> Blok M hub, yeah that's how the traffic jams are on the right and left of the road, you can imagine it yourself.. Blok.M, the staff are all friendly, including the squires, thank God they are fast, but the breakfast menu is not very varied and the taste is only a 6.5, like chicken porridge with no chili sauce, then there is only 1 type of fruit, fried food in the morning at 7.30 is already hard and cold, no cayenne pepper, no omelet either, it's okay to just increase the price but it doesn't make people regret staying overnight and taking breakfast. Check out must be at 11.30 (even posted on the room door 😅) not allowed later, if past the hour will be charged 200 thousand The 2 rooms I booked 22 each time the floor is hit by flowing water then goes into the gutter.. it immediately smells rotten like a gutter (2nd floor) please clean it again, there are cockroaches.. just going back and forth small cockroaches, sorry I don't remember to take a picture also can't ask for double keys where we take 2 rooms, if my 1 child wants to go out alone the younger sibling doesn't want to come, the older sibling when he comes home turns out the younger sibling is fast asleep, without having to knock/ask to borrow the key downstairs, likewise for me if my husband wants to go out, no need to bother the same thing. thank you

hotel in the city center which is super crowded, super have to be patient when waiting for online taxi, also the lack of parking space, lying next to Mahakam Street and Blok M Plaza Mall >> Blok M hub, yeah that's how the traffic jams are on the right and left of the road, you can imagine it yourself.. Blok.M, the staff are all friendly, including the squires, thank God they are fast, but the breakfast menu is not very varied and the taste is only a 6.5, like chicken porridge with no chili sauce, then there is only 1 type of fruit, fried food in the morning at 7.30 is already hard and cold, no cayenne pepper, no omelet either, it's okay to just increase the price but it doesn't make people regret staying overnight and taking breakfast. Check out must be at 11.30 (even posted on the room door 😅) not allowed later, if past the hour will be charged 200 thousand also can't ask for double keys where we take 2 rooms, if my one child wants to go out alone the younger sibling doesn't want to come, the older sibling when he comes home it turns out the younger sibling is fast asleep, without having to bother knocking/asking to borrow the key downstairs, likewise for me if my husband wants to go out, no need to bother the same thing. thank you

Got cheated by the receptionist. Said all rooms have Android TV, but it turns out not yet.