favehotel Kelapa Gading Jakarta

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7.9
Pleasant
From 8,355 reviews
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Cleanliness

7.9

Room Comfort

7.8

Meal

7.6

Location

8.0

Service and Facilites

7.9

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Staff Friendliness (65)
Ambiance (61)
Bedroom (53)
Accessibility (47)
Surroundings (44)
Bathroom (44)
Distance to City Center (41)
Room Space (40)
Hotel Area (38)
Taste (33)
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Traveller Reviews favehotel Kelapa Gading Jakarta

Number of reviews per page
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40
Customer reviews
P***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Comfortable and clean rooms, friendly staff, excellent service. Strategic location 🙌🏻✨
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Great, that's why it's so complete. The place is comfortable and clean.
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Accommodation's Reply
17 Jun 2026
Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found the place comfortable, clean, and well-equipped. Your positive feedback means a lot to our team and motivates us to maintain high standards of service. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
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FITRIYANTI
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Okay, everything. The staff were all friendly, check-in was easy, and it was easy with Mr. Reno and Ms. Arsen. Everything was great, the kids were happy. I'll be back again.
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Accommodation's Reply
17 Jun 2026
Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you had a smooth check-in experience and that our team, especially Mr. Reno and Ms. Arsen, were able to assist you well. It is also great to know that your children enjoyed their stay and that everything met your expectations. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
M***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are very comfortable.
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Accommodation's Reply
09 Jun 2026
Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found our staff friendly and your room very comfortable. Your appreciation means a lot to us and motivates our team to continue providing excellent service. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It was a pleasure staying here. Close to town, etc.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Thank you so much for your positive review! We are delighted to hear that you found our hotel conveniently located, especially close to Kelapa Gading Shopping Center, making it easy for you to get around. We are also glad that you were satisfied with the service of our staff and enjoyed the food we served. We hope you will recommend our hotel to your family and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta. We look forward to welcoming you again next time! Sincerely, Vincent Apaoulo, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The curtains in the room weren't up. The bathroom exhaust fan wouldn't work. The breakfast was highly underwhelming.
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1 people find it helpful
Accommodation's Reply
23 May 2026
Dear Valued guest, Thank you for taking the time to communicate your concerns via Traveloka. We apologize for the inconvenience you have experienced. We would like to thank you for your feedback regarding the curtain not being installed properly, the bathroom exhaust fan not functioning, and the breakfast experience not meeting your expectations. I have passed on your concerns to the rest of the team and will be taking further action soon. These are of great importance to us and allow us to continuously monitor and improve our service. Your business is greatly appreciated, and we look forward to your future travel plans to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Still continuing to stay here for a business trip
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Accommodation's Reply
23 May 2026
Dear Valued Guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding your trust and support. We will do our best to make your stay more comfortable and enjoyable. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
f***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable and cozy, the rooms are clean, and the food is delicious. Thanks, Fave Hotel.
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Accommodation's Reply
23 May 2026
Dear. Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you found the hotel comfortable and cozy, with clean rooms and delicious food. Your kind words mean a lot to us. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nicely recommended and amazing view in city
2 people find it helpful
Accommodation's Reply
23 May 2026
Dear. Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you highly recommend our hotel and enjoyed the amazing city view. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Love to come here for guests at the company
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Accommodation's Reply
23 May 2026
Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you enjoy staying at our hotel, especially during your business trips. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Amazing with view rooms and affordable price
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Accommodation's Reply
23 May 2026
Dear Valued guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding you enjoyed the amazing room view and our affordable prices. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
NOVA O.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The staff are all friendly, the service is good
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Mrs. Nova O, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding our team provided such friendly and attentive service. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
Henita
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Overall, it's okay. The front desk staff were always friendly when checking in...
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1 people find it helpful
Accommodation's Reply
25 Feb 2026
Dear Mrs. Henita M, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding everything was good. The Front Office staff are always friendly during the check-in process. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
s***h
icon-origin-TRAVELOKA
7.8
/10
Reviewed 17 week(s) ago
The hotel is very lacking, despite its great location. The TV in the room doesn't work; when it's on, all the channels are blurry. Water has to be fetched outside.
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Accommodation's Reply
25 Feb 2026
Dear. Valued Guest, Thank you for taking the time to communicate your concerns via Traveloka. We apologize for the inconvenience you have experienced. We would like to thank you for your feedback regarding The television is not working properly. I have passed on your concerns to the rest of the team and will be taking further action soon. These are of great importance to us and allow us to continuously monitor and improve our service. Your business is greatly appreciated, and we look forward to your future travel plans to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
e***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
friendly staff and delicious food
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1 people find it helpful
Accommodation's Reply
15 Feb 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed our breakfast menu and appreciated the friendly service of all our staff. We strive to provide a pleasant and welcoming experience for all our guests. We hope that after enjoying your memorable stay with us, you will recommend us to your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your accommodation. We look forward to welcoming you back in the future. Sincerely, Vincent Apaulo, General Manager
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Enden
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Smoking inside requires ordering food or drinks. The rooms are quite nice. Ample parking in front.
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1 people find it helpful
Accommodation's Reply
15 Feb 2026
Dear Mr. Enden, Thank you for your wonderful review! We are very pleased that you were impressed with our room and other facilities. We strive to provide a pleasant and friendly experience for all our guests. We hope that after your positive experience with us, you will recommend us to your relatives and colleagues. Thank you for choosing favehotel Kelapa Gading - Jakarta as your accommodation. We look forward to welcoming you back in the future. Sincerely, Vincent Apaoulo, General Manager
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K***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Strategic location from anywhere, near some marketplaces like restaurants, malls, etc. Very recommended.
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Accommodation's Reply
15 Feb 2026
Dear Valued Guest, Thank you for staying with us. We value your positive review and are delighted to hear that you enjoyed your stay in our hotel. Thank you for your comments and endorsement regarding our hotel in a strategic location. We are so glad that your stay has exceeded your expectations. If there's something that we can do to improve our service, please let us know. We look forward to welcoming you back to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 20 week(s) ago
The room is ok and clean, only the drinking glass was dirty and not washed by other guests (there was still lipstick residue) 🤦‍♀️
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2 people find it helpful
Accommodation's Reply
15 Feb 2026
Dear Valued Guest, Thank you for taking the time to communicate your concerns via Traveloka. We apologize for the inconvenience you have experienced. We would like to thank you for your feedback regarding the room is good and The drinking glass was dirty and had not been washed after the previous guest (there was still lipstick residue on it). I have passed on your concerns to the rest of the team and will be taking further action soon. These are of great importance to us and allow us to continuously monitor and improve our service. Your business is greatly appreciated, and we look forward to your future travel plans to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 20 week(s) ago
The bathroom floor is parallel to the shower floor, there is no divider, just a mop, so when you shower, the water flows onto the entire bathroom floor 🤦‍♀️
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1 people find it helpful
Accommodation's Reply
15 Feb 2026
Dear Valued Guest, Thank you for taking the time to communicate your concerns via Traveloka. We apologize for the inconvenience you have experienced. We would like to thank you for your feedback regarding the bathroom floor is level with the shower area, with no proper partition—only a mop cloth placed there. As a result, when showering, the water flows across the entire bathroom floor. I have passed on your concerns to the rest of the team and will be taking further action soon. These are of great importance to us and allow us to continuously monitor and improve our service. Your business is greatly appreciated, and we look forward to your future travel plans to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The breakfast is a bit mereeng,,, the taste and variety are limited,,otherwise it's ok,,,the room is clean, the staff are all friendly 👍😍
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1 people find it helpful
Accommodation's Reply
15 Feb 2026
Dear Valued Guest, Thank you for taking the time to communicate your concerns via Traveloka. We apologize for the inconvenience you have experienced. We would like to thank you for your feedback regarding the breakfast was not very good—the taste was average and the variety was limited. Other than that, everything was fine. The room was clean, and all the staff were friendly. I have passed on your concerns to the rest of the team and will be taking further action soon. These are of great importance to us and allow us to continuously monitor and improve our service. Your business is greatly appreciated, and we look forward to your future travel plans to favehotel Kelapa Gading, Jakarta. At your service, Vincent Apaulo General Manager
Number of reviews per page
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40