Makassar Golden Hotel

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Overall Ratings & Reviews Makassar Golden Hotel

Traveloka (2,597)
Other sources (31)
7.8
Pleasant
From 2,597 reviews
Provided by travellers on
Cleanliness

7.5

Room Comfort

7.7

Meal

7.7

Location

8.5

Service and Facilites

7.9

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Ambiance (48)
Bathroom (47)
Distance to City Center (41)
Staff Friendliness (41)
Bedroom (39)
Surroundings (37)
Accessibility (35)
Taste (35)
Hotel Area (30)
Variety (26)
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Traveller Reviews Makassar Golden Hotel

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40
Customer reviews
c***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good, perfect, there is a pool & very cool view.
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M***d
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Leisure
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8.6
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, great 👍 but many of the facilities are outdated and need to be replaced. Otherwise, it's good.
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J***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the service is quite good.
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n***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
An old hotel with a very comfortable seaside atmosphere, staying here feels like a trip back to the 80s and 90s. The exterior architecture still retains the charm of that bygone era.
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
The hotel is old and poorly maintained. The first time I entered the lobby, I was struck by a foul odor. The room wouldn't lock, and the lock was faulty, making me feel unsafe. The smell around the hotel was also quite disturbing. The rooms were old and poorly maintained.
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A***A
icon-Leisure
Leisure
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6.2
/10
Reviewed 4 week(s) ago
Old hotel, most of the facilities are fragile and damaged, the bathroom shower has worms, the flush is slow, the curtains are loose and dirty, please improve the cleanliness and room facilities again 🙏🏻 for all the staff, they are friendly, great
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Iskawati W.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
A hotel as nice as this but the facilities are already damaged. The door should at least be replaced, it's rotten, the bed is hard, the pillows are terrible, the toilet water is slow.. I don't really comment on breakfast because maybe it's already like that but for the facilities it seems it needs a lot of improvement, it's a shame that a hotel as beautiful as this, with a great view, the facilities are disappointing. For the staff, the service is 🌟🌟🌟🌟🌟
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2 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The location is good, but unfortunately, when I wanted to enter the room, the card couldn't be used, so every time I went out and wanted to go back in, I had to call the staff and ask them to open the door. Not to mention, the toilet was sometimes clogged.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The view is like that, straight to the sea and seeing the beauty of CPI Makassar
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1 people find it helpful
favehub M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It's worth it for the pool, which can accommodate up to four people in one room. Breakfast is an additional 50,000 Rupiah per adult. The AC is cool, the view of CIP is crystal clear, and the room is spacious.
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I***a
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
an old hotel.. need renovation.. the room is spacious.. the king bed size is enough for 3.. the bath room is bad.. please repair the water sink
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 12 week(s) ago
stayed here for one night with my husband and children.. aesthetic sea view.. comfortable pool and delicious food for breakfast at affordable prices.. what made it less comfortable was the toilet which was very slow to flush.. for the management, please improve the toilet in 308. The room lighting is also not good.. the wifi on the 3rd floor is slow...
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H***l
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Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 12 week(s) ago
The staff is friendly but the bathroom is very dirty, the water flow is very small so it is difficult to take a shower, it is very uncomfortable to stay in.
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1 people find it helpful
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Rizky R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I was very disappointed with MGH because we got an uninhabitable room. We booked a Deluxe Sea View room. We had a problematic room from the moment we arrived. The first room initially had a power outage several times. Eventually, the power came back on, but the AC was still having problems. It turned out there was a short circuit in the AC unit when we arrived. My husband went back and forth to the front desk to ask for clarification on which room we were staying in. Finally, a technician arrived, but instead of moving us, we were told how long we would have to wait to get ready. Perhaps because the technician couldn't confirm how long the work would take, we were eventually moved. The amenities were slightly different: the first room had a long sofa, but the second room didn't have one, and the room was slightly smaller. Then we got ready, and it turned out the second room also had a water problem. The shower didn't flow as fast as it should have, but the jet pump was faster, and the AC wasn't cooling even though it was cloudy outside. That night, when we returned, the toilet in the second bathroom was problematic. The flush wasn't working. So the technician came to fix it at 10 PM. Since it wasn't finished by 11 PM and we were about to rest, we asked for clarification on how long we would have to wait, as the technician couldn't confirm how long. After some debate, they finally gave us clarity: if the problem persisted, it would be moved. And indeed, the problem persisted until this morning, as the water tank wasn't full or there was a leak. We also had a bad experience before checking in. As we were about to enter, we were stopped and confronted, as if obstructed, and rudely intimidated with a "Where are you going?" we answered "want to go upstairs" "there's a room", he replied "oh there's a room upstairs I thought jeki would go straight in" and after that without apologizing And also found people "gossiping" at the reception in a sullen tone about us complaining several times Our complaint should be used as input for the hotel, not as gossip A very disappointing experience in all the hotels we have visited
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4 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It is very suitable for holidays and staying with family, complete with a swimming pool and breakfast with various menus and choices.
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1 people find it helpful
s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
It's perfect for a family vacation, bring the kids here for a swim.
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1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Always the first choice when visiting Makassar..
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Friendly service, ocean views. Recommended hotel in Makassar.
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I***h
icon-origin-TRAVELOKA
7.0
/10
Reviewed 19 week(s) ago
I always book through the app and just last night I got a room that was not good and felt scary, and the price was actually good if I booked through the app.
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 23 week(s) ago
I chose this hotel yesterday because of its ethnic feel and the well-maintained, original building. The only thing that could be improved is the friendly staff, both young and old. Room 307 was creepy. The bathroom amenities were missing toothbrushes and other supplies. Drinking water was not refilled. There was no hot water. Small worms came out of the shower water. The toilet was dirty.
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3 people find it helpful
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