8.5
Very Good
From 8,091 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.2

Location

8.9

Service and Facilites

8.5

People often mention about Surabaya Suites Hotel Powered by Archipelago
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Distance to City Center (130)
Room Space (129)
Staff Friendliness (124)
Bedroom (123)
Accessibility (112)
Surroundings (107)
Ambiance (104)
Bathroom (100)
Hotel Area (98)
Family Friendly (97)
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Traveller Reviews Surabaya Suites Hotel Powered by Archipelago

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Customer reviews
Tjahyo H. B.
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Business
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9.4
/10
Reviewed 3 day(s) ago
Staff is very friendly and fast... Clean and comfortable...
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Achmad F.
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9.4
/10
Reviewed 4 day(s) ago
fast and friendly service. large and clean rooms.
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Catharine M. S.
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Staycation
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8.5
/10
Reviewed 4 day(s) ago
Spacious room with seating space and a work desk, perfect for those on a staycation while working, bringing the family, and taking care of everything. Close to everything. Most importantly for me: solo traveler-friendly.
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
A representative hotel in the center of Surabaya city
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R***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Nice... Makes you feel at home. Spacious rooms, strategic location, close to everywhere.
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1 people find it helpful
Fajar H. C.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
For business trips, I always choose Surabaya Suites over the surrounding hotels, because the price is reasonable and the service is very good.
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A***a
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Business
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10.0
/10
Reviewed 1 week(s) ago
At first, I was a bit skeptical about booking here because I'd heard some mystical stories and other things. But I decided to give it a try because it's so close to my destination. Turns out, the stay was surprisingly pleasant! The service was great, and the staff was friendly. For that price, you get a spacious room that feels like an executive room—it's totally worth it. I was happy to spend two days and one night here, and yes, I would definitely come back again soon.
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m tahir
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Staycation
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9.1
/10
Reviewed 1 week(s) ago
The staff was friendly and very helpful. We left something behind and they kept it there until we came to pick it up. The room was spacious and quite clean, the breakfast menu was extensive and varied, and the price was quite affordable. Next time you're in Surabaya, you'll have a good choice of hotel.
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1 people find it helpful
Sefdin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff at Cafe Taman are very friendly.
1 people find it helpful
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
An older hotel, but still well-maintained. Friendly staff, strategic location in the heart of Surabaya. Breakfast is a must-try to experience true deliciousness!
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Yankris
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Awesome and I want to come back to stay again if I am in Surabaya
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Y***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room was large, clean, and well-appointed. The hotel is close to Surabaya City Hall and is also close to eateries. Overall, it's great.
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Landoh G.
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9.4
/10
Reviewed 2 week(s) ago
Great experience during my visit. Room space is big, clean bathroom and variety of food for breakfast.
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A***n
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Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
The hotel is old but still quite well maintained. The TV is a smart TV, the refrigerator is good, the hot water comes out quickly, the room is cool, but there are still things that need attention, such as the bidet nozzle in my room 709 was broken and dirty. The cleanliness could be improved, the bedcover had some stains,
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1 people find it helpful
Anggit A. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very helpful staff, easy access to various places, good hotel cleanliness.
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1 people find it helpful
a***k
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Hotel near the city center with very friendly service and child friendly of course.
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1 people find it helpful
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SAMSUL H.
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
very impressive and suitable for families
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rio f.
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Leisure
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8.5
/10
Reviewed 3 week(s) ago
The hotel is clean even though it is an old hotel, the receptionist and other staff are friendly, close to the trade and service center
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1 people find it helpful
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I stayed at this hotel for 2 days. The staff was friendly, and the bed was comfortable. However, on the first day, we had breakfast at 8:30 a.m. and most of the food was gone. On the second day, our train left early, so we had breakfast at 7:30 a.m., and luckily, everything was still there. The swimming pool is separate from the hotel, and we went swimming in the afternoon. It turns out the hotel pool also doubles as a children's swimming lesson center, so the pool was very crowded with children learning to swim and parents dropping off their children, so there was no privacy for hotel guests.
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3 people find it helpful
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MUTMAINAH
icon-Staycation
Staycation
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8.5
/10
Reviewed 3 week(s) ago
Friendly hotel staff Strategic location Comfortable hotel Recommended if you want to stay here😍
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