R***i
8.3
/10
Reviewed 3 day(s) ago
As long as the price is within budget, okay.
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Amaris Hotel Dr. Susilo Grogol
Explore Amaris Hotel Dr. Susilo Grogol
Overall Ratings & Reviews Amaris Hotel Dr. Susilo Grogol
Traveloka (5,439)
Other sources (31)
8.3
Very Good
From 5,439 reviews
Provided by travellers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.0
Location
8.5
Service and Facilites
8.4
People often mention about Amaris Hotel Dr. Susilo Grogol
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Bedroom (81)
Accessibility (76)
Staff Friendliness (73)
Bathroom (71)
Ambiance (69)
Taste (65)
Surroundings (64)
Variety (59)
Distance to City Center (57)
Room Space (52)
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Traveller Reviews Amaris Hotel Dr. Susilo Grogol
Number of reviews per page
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Customer reviews
U***k
Transit
10.0
/10
Reviewed 6 day(s) ago
Staff at fo so helpful. Love it. Thx Amaris, keep up the good service.
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Accommodation's Reply
23 Sep 2026
Dear Mr./Ms. U*ke, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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D***a
Staycation
6.8
/10
Reviewed 1 week(s) ago
Aside from the hot air conditioning, everything was fine. The room amenities were still outdated.
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Accommodation's Reply
23 Sep 2026
Dear Mr./Ms. Da, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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M***d
Business
9.4
/10
Reviewed 3 week(s) ago
Very helpful staff named Rafael.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Ms. M*d., This is a message from Amaris Susilo Grogol Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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ta
thomas a.
Business
10.0
/10
Reviewed 3 week(s) ago
The staff is very informative, the hotel is close to various holiday destinations in the city.
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Accommodation's Reply
10 Sep 2026
Dear Mr./Mrs. Thomas A., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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LF
Luis F.
Staycation
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the service is cool.
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Accommodation's Reply
02 Sep 2026
Dear Mr./Mrs. Louise F., This is a brief message from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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L***a
Leisure
8.8
/10
Reviewed 5 week(s) ago
The entrance is convenient for taxi drop-off. The room is clean and comfortable, and the food is very tasty. The staff are friendly and helpful. If you ask me if I will stay again? Yes, I would like to stay again.
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Accommodation's Reply
02 Sep 2026
Dear Mrs L****a
Thank you for your helpful feedback regarding your stay! . Thank you for choosing us and we look forward to welcoming you again soon.
Sincerely,
Hotel Manager
maya
6.2
/10
Reviewed 6 week(s) ago
The worst room ever, and it smelled like pee when I opened the door. The unpleasant aroma filled my nose.
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Accommodation's Reply
02 Sep 2026
Dear Ms. Maya, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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S***o
6.0
/10
Reviewed 10 week(s) ago
It looks like it's not well maintained, especially the bathroom, and the sound of the AC compressor penetrates into the room.
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Accommodation's Reply
27 Jul 2026
Dear Mr./Ms. S*o, This is a message from Amaris Susilo Grogol - Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager
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R***i
Business
8.8
/10
Reviewed 11 week(s) ago
Amaris is okay, the water in the shower is just normal.
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Accommodation's Reply
27 Jul 2026
Dear Ms./Mrs. R*i, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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R***T
Staycation
9.3
/10
Reviewed 11 week(s) ago
The facilities and staff are very good, but the breakfast provided by the hotel still needs to be re-evaluated.
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Accommodation's Reply
16 Jul 2026
Dear Mr. R*t, This is a brief message from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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bt
bubur t.
10.0
/10
Reviewed 12 week(s) ago
I've thoroughly enjoyed my stays at all the Amaris hotels I've stayed at. Even though they're budget-friendly, the service is 5-star. The staff are all friendly, and the rooms are clean and comfortable. I didn't have the anxiety I've experienced with other budget hotels. The breakfasts were all delicious 🫰🏻
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. Bubur T., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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R***i
Business
8.6
/10
Reviewed 13 week(s) ago
Checked in really late at night, tired and got a room on the 3rd floor. When I entered, the door wouldn't open. Reported to the receptionist, and the room was changed to the 2nd floor. When I entered the room, the door could be opened. The room wasn't cold, the AC was turned on after 10 minutes. The food was okay. The hot water wasn't warm. Everything else was okay 🙏
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Accommodation's Reply
01 Jul 2026
Dear Ms./Mrs. R*i, This is a message of our sincere respect from Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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y***c
Business
8.5
/10
Reviewed 14 week(s) ago
Friendly staff, good service. There are lots of food stalls nearby.
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Accommodation's Reply
24 Jun 2026
Dear Ms./Mrs. Y*e, This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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I***l
Leisure
8.0
/10
Reviewed 15 week(s) ago
Good, but the toilet is not very clean.
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Accommodation's Reply
24 Jun 2026
Dear Mr./Ms. L*l, Sincerely, Amaris Susilo Grogol Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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Erliaty L.
Leisure
8.5
/10
Reviewed 15 week(s) ago
Near food places, near Transjakarta bus stops
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Accommodation's Reply
24 Jun 2026
Dear Ms./Mrs. Erliaty L., This is a brief message from Amaris Susilo Grogol Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, Hotel Manager
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WN
Widia N.
Leisure
10.0
/10
Reviewed 16 week(s) ago
comfortable and quiet..only the hallway lights are dark
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Accommodation's Reply
24 Jun 2026
Dear Widia N., Amaris Susilo Grogol Hotel, Jakarta sends its warmest greetings. We sincerely thank you for staying with us and are honored to have left a positive review of Amaris Susilo Grogol Hotel, Jakarta. We sincerely apologize for any inconvenience you experienced during your stay. We look forward to seeing you again at Amaris Susilo Grogol Hotel, Jakarta. Thank you. Sincerely, The Hotel Manager
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Benedictus R. Y. I.
Business
10.0
/10
Reviewed 16 week(s) ago
Friendly receptionist and breakfast team
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Accommodation's Reply
08 Jun 2026
Dear Mr./Mrs. Benediktas R.Y.I., From Amaris Susilo Grogol Jakarta, we respectfully request the opportunity to welcome and serve you during your stay. We are honored to receive your positive review of Amaris Susilo Grogol Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol Jakarta. Sincerely, The Hotel Manager
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T***a
8.7
/10
Reviewed 16 week(s) ago
The room was very noisy, with sounds from outside filtering in, making it hard to sleep. However, the breakfast menu was quite varied and quite tasty.
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Accommodation's Reply
08 Jun 2026
Dear Ms./Mrs. T*a, This is a message of our deepest respect from Amaris Susilo Grogol - Jakarta. We thank you for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, The Hotel Manager
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A***Y
Business
10.0
/10
Reviewed 17 week(s) ago
Comfortable hotel for a short business trip.
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. A*y, This is a message from Amaris Susilo Grogol - Jakarta. We would like to express our gratitude for the opportunity to welcome and serve you during your stay, and we are honored to receive your positive review of Amaris Susilo Grogol - Jakarta. We sincerely hope to welcome you back to stay with us again at Amaris Susilo Grogol - Jakarta. Sincerely, Hotel Manager, Amaris Susilo Grogol - Jakarta
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