W***u
8.8
/10
Reviewed 7 day(s) ago
The air conditioning wasn't cooling during our stay, but the hotel staff helped us move to a room with more comfortable air conditioning. The location is close to Braga Street, which is attractive. Near the end of breakfast, we noticed a smell of carbon monoxide. It turned out the back door of the hotel was open while a truck was running, and the smoke wafted into the ground floor area, including the pool area. Just be more aware. Thank you for your service.
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Accommodation's Reply
14 Nov 2026
Dear Mr. Wu, Thank you for sharing your experience staying at Savoy Homann Bandung. We greatly appreciate your overall rating of our hotel, including the location, service, and food. This will be used as a standard to further develop our services and facilities to the best of our valued guests. We apologize for the feedback you provided and will contact the relevant team immediately. Thank you again for sharing your experience. We hope to welcome you back to Savoy Homann Bandung again. Sincerely, Savoy Homann Bandung
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