The manager gos out of his way to make sure you get a good stay 100% amazing manager from someone who travels a lot

The manager is so obliging very helpful and polite I stay many times a year and never had one thing to complain about .

Clean room and friendly staff. The continental breakfast was awful and the ambience around the breakfast room wasn't very pleasant pleasant

Staff

Have stayed here multiple times, very happy and will be back as I travel here often for work

Great, friendly staff, nice room, warm

First room window didn’t have a handle attached so you couldn’t close and lock the window. I raised at reception and fortunately they were able to move me to another room. The staff on reception were very nice and helpful. There’s plenty of parking around the back of the hotel and it’s free for hotel guests. The rooms are a decent size and include everything you would expect, although they could do with installing a few more electrical sockets. Even though it was November, the room was way too hot and I had to use the fan which was fortunately already provided. Overall it was a good stay for the price and the provided service was what I needed.

Good clean room. Staff helpful.

Good breakfast. Plenty of space in car park. Staff friendly

Reception staff was welcoming and polite. Room could do with redecorating, especially the bathroom. Glad I didn’t pay full price for the room I got. Walls seem to be pretty thin too. Bed was comfortable though and managed to get a decent sleep whilst the hotel was quiet. Served its purpose.

Parking ok

For the price paid it fulfilled the requirements and room was fine with good hot water and essentials

The Continental Hotel Derby The booking was simple, the admin a breeze, My changes accepted with comfortable ease. No friction or fuss, not a single objection, Just simple arrangements, a pleasant transaction. On arrival, parking was easy to find, A welcome was waiting, both swift and so kind. My room, it was clean and everything sound, A perfect escape from the world all around. The facilities offered were second to none, With USB ports and superfast fun. Nice toiletries provided, with tea and with coffee, All the small touches that stopped it feeling stuffy. The breakfast was served, a fantastic affair, A full English cooked with meticulous care. With generous portions and tastes that were grand, The finest you'll find in the whole of the land. This three-star hotel, with its staff all so keen, Is run by a boss who stays ahead of the scene. With five-star service, a warm, friendly feel, The Continental offers a wonderful deal. Michael

Excellent value for money - superb restaurant on site and breakfast was fantastic. Plenty of parking but access very steep and can be tricky with uneven surface. Lighting went out in the shower (circuit/blown bulb) so had to use the torch on my iPhone

A hotel on a busy road but with parking facilities on site. It was some distance from the town but there is a bus stop nearby (these stop running pretty early). It is located next to an Indian restaurant where we could have a meal with 15% discount for staying at the hotel. The room was small and very warm, opening the window meant noise from the traffic. Unfortunately the TV remote did not work in the room, although staff did try to resolve the issue unsuccessfully. It was nice to have a bath in the en suite room; something that is lacking in many hotels!

Absolutely unacceptable experience. The room was unbearably hot, and it was clear the sheets had not been changed before our arrival, we found multiple hairs on the bed. When we requested an iron and ironing board, both were broken and unusable. Overall, the standards of cleanliness and basic amenities were shockingly poor. Avoid this hotel at all costs, you’ll be glad you did.

The staff are so amazing, kind and helpful. We really appreciate it.

The quality is slightly below what you would get for the same price in other cities. But there aren't many options in Derby. The hotel is fine in general.

Breakfast area and food was nice. Room was bad. Rough as tbh. And hot as hell!

Convenient position and good value friendly staff