9.4
Exceptional
From 264 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveller Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Ajit
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff could be more friendly
Levi
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel kept clean, did not have a Matterhorn view I was in the back side but still a great view of the lower city. Room nice and comfy with a warm down blanket. It's nice to plopen the window at night and catch the cool Alpine breeze. You can faintly hear the river below and you fall fast asleep.
Dennis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was spacious and had a balcony view of the Matterhorn.
Maximilian
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We loved it! Will be back again.
Kristal
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Staff were warm and friendly especially the bartenders whose names I can’t remember. There was this one guy who was courteous to point out a few hotspots nearby which made my overnight stay better. Thank you ;) I enjoyed the ambiance, heated towel racks and warm bathroom floor. It was short stay but good place to stay. I would visit again and recommend to others.
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Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Right in the area you want to be with a great view of the Matterhorn!
Tim
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.
Camilla Joy
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Charming!
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Incredible place in Zermatt. Amazing staff, great hotel.
lisan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We stayed at a room with a balcony facing mt Matterhorn. Train station is in walking distance and the streets are luggage friendly. The hotel is close to the river and you will have lots of dining options. With the forever changing mountain climate, clouds flying in and out, a nice Mountain View helped in deciding when to head to the top viewing platform.
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Takumitsu
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great mountain view😆
Bing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful hotel and friendly staff. Our room has beautiful view of Matterhorn.
Irma
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was amazing
OFELIA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good location
Robert
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.
thea
icon-with Friends
with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I
Theresa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.
Minjia
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

We only stayed one night in summer and we enjoyed our stay. The hotel is 5 minutes walk from train station and the room was spacious. We had a balcony with a view of the Matterhorn. Breakfast was included. Ideal hotel for short stays as convenient to train station and village.
Number of reviews per page
20
40