We booked this hotel but were called on the day or arrival to say they could not accommodate us because the hotel is now being used for homeless people.

The hotel is full with council housing people. I was waiting there to get refund or some explanation by email to have some proof of what there was people from council housing and they didn't respond. When I reported to the hotels.com , and the hotels.com contact with them they said what the hotel is working normally . Do not book at this hotel they are scammers

Room was very dated, the mattress was a cheap thin mattress and springs were noisy everytime you moved. The bathroom was again in need of repair. The whole toilet pan moved everytime you sat on it.

Staff and location very good. My room was incredibly small with no chair to sit on.

Whilst I booked this hotel purely on it's location, it is a nice pleasant independent hotel, with plenty of character and friendly staff, that I like to use.

Lovely hotel friendly helpful staff ideally located for town centre

Clean room, comfy bed. good choice at breakfast. Plenty of free parking at the rear. Good location for the town centre.

The hotel was a reasonable stay room was ok bed very squeaky bathroom was very cold no heating of any type The booking in was ok & staff very helpful We only had breakfast as being Christmas no food was being served Christmas Day or Boxing Day other than breakfast which was very nice

Friendly and efficient service. rooms needs refurbishment. Staff are excellent and very helpful

Friendly staff and short walk to the centre of Wisbech. Room could be improved by the addition of a small fridge and surface/table in bathroom to unpack toiletries.

Does what It says on the tin. Comfortable no frills bedroom with nice food served with a smile

All good but room was too hot and no air conditioning plus only one window was able to open and even that was limited

Only stayed one night in a single room. Appreciated the fan. Shower good but en suite was a bit small. All staff I met were friendly helpful and smiley. You could do with better signs directing visitors on how exactly to get to rear of building. (I went the wrong way through the car park!)

The furniture and fittings where nice modern Comfortable bed

Room very hot despite fan. Excellent breakfast. Expedia listing claims hotel has a lift but it does not. Overall good value with a spacious car park and would recommend.

This hotel has recently reopened under new management after undergoing a 6 month refit. We had a very comfortable stay, over three nights. The breakfast was great and the staff very friendly and they gave great service. Would definitely go back again.

The hotel was perfect. Newly refurbished and looks great. Really friendly staff and owner.