Overall Ratings & Reviews Bentley Hotel

Location to central motherwell

Lovely place to stay! Room was cosy and clean, staff very welcoming. Highly recommended!

Reception staff were excellent. Couldn’t have been more attentive and breakfast left at the room door was a welcome surprise. Room was fine for single guest, but maybe add a towel hook and soap dish to the bathroom?

We appreciate we did not pay a lot for this hotel, however, perhaps the room could have been a bit cleaner (a coat of paint, bathroom flooring not great and a hair in the shower cubicle.)

I am a regular. Extremely worth the money. Extremely helpful and understanding staff, who even sorted another hotel for me when they were fully booked. All rooms are different and in 19th and early 20th century style. Love it ❤️

Excellent as always great hotel staff friendly as ever

The room was large and comfortable When we booked breakfast was included but no breakfast for anyone as kitchen was getting renovated. I was a bit annoyed that I hadn’t been notified by hotels.com or the hotel before our stay. The water pressure in the shower was poor but hot enough and the shower tray filled up with water on our last night we had noisy neighbours (if you know what I mean) which spoiled our stay a bit but overall cheap cheerful handy for the town. Loads of pubs and takeaways will definitely be back.

The room was okay and clean. There was unfortunately no pressure in the shower, and we had to wait 15 minutes for the water to turn warm. other than that it was a convenient and easy.

Very well priced for town centre

no dining facilities or disabled access lift to room

This hotel had many good features. The rooms were immaculately clean, the bedlinen was good quality and smelt delicious, good lighting in the room, shampoo, showergel and soap good, bathmat in bathroom and some thought had gone in to the decor in the rooms. However, although clean the shower room had rotting skirting boards, the bedside table and desk were cheap and showing wear.The view from the window over a derelict flatroof building was unappealing and the carpark had a lot of litter lying about. The night porter was nowhere to be seen when we left at 8am and there was no bell to summon anyone so we just left our key cards on the reception desk. Most disappointing was that they no longer served breakfast, despite it being advertised as included when we booked through Expedia. That was one thing that attracted us to this hotel. It wasn't on the order confirmation so there was a miscommunication somewhere and we don't feel we got what we thought we paid for. Wouldn't go back.

Staff great hotel clean

A great stay and good price. Parking is limited and bathroom dated but all other aspects were excellent. Would stay again. Thank you

Hotel was old room small bathroom not up to standard and flooring very poor

Nice hotel with cebtral location. Very reasonably priced.

Excellent hotel we arrived in January once we walked into the hotel the heat was amazing there was friendly staff on the reception the bedroom was great size the bed was clean and comfortable shower was warm there is a train station 5min walk the breakfast was lovely would def reccommend and would stay again.

False advertisement when booking the room wasn’t given the room in the picture I booked it was for my mum and dad it was very dirty , small room and bathroom , dirty tissues on top of the radiator , bed was very uncomfortable, nobody there to check in , restaurant wasn’t in service as function in place is disgusting and shouldn’t be allowed to be in operation and il be letting people know as I’m an influencer

Room and toilet wasn’t very clean. Staff were quite abrupt. Would’ve preferred a later check out time but after 10 am was not available. Ok for the price and good location

Good points first,; lovely staff very friendly and helpful, and a excellent breakfast. Good parking and near the town. Lovely looking building. Bad : unfortunately the room was grubby , a lot of noise from the air conditioning, room very hot even with the radiator turned down and the bathroom was just a disaster. The hotel rooms desperately need a revamp

Was too quiet, bar and resteraunt closed, was very disappointed and will not return