7.8
Pleasant
From 89 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.2

Traveller Reviews Hotel Infiniti

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This is a basic hotel, no frills. We stayed for 3 nights to be in town after being on Playa Negra for 3 nights. Beds and bathroom are basic but suffice. Hot water is questionable, but honestly a nice cool shower after sweating all fay is fine by me. Breakfast was adequate, check in was smooth. Other reviewers noted the lack of tv (we had room 8, a king bed with balcony) but we didn't even use the tv in the beachfront hotel, so not a big deal to us. Wifi was stable. Security seemed ok, although the balcony door didn't lock and door too room was flumsy and being eaten by carpenter ants. But all was what we expected for the cost.
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Alyssa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The staff was beyond kind at this property. Our rooms were always clean when we got back from activities, breakfast was great, and I felt really safe! The location couldn’t have been better!
Venkatasubramaniam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Stayed at the traditional house/apartment that has 3 bedrooms and two bathrooms. All three bedrooms have air conditioning. The living, kitchen areas and bathrooms do not have AC. There are a few bugs/insects around which is to be expected but they don’t bother you. Note that Breakfast is No Longer offered by them or included in the room rate which was disappointing. Otherwise a good property - reasonably clean and in a very good location in Puerto Viejo.
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Robert
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Room #8 is clean but tired (lots of chipped paint, loose tiles). Very sombre. No decoration on the walls not even a sad mass-produced framed poster. No TV. No drinking glasses. Bed was very, very hard. It's only two stories high, not a tower at all. Hotel has 0 amenities and 0 public spaces. It's 3 blocks from downtown and beach so easily walked to restaurants, bars, shops, laundry.
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Marlon
2.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Bad service
Verified traveler
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Room and hotel was great! Close to everything. Staff was super nice and attentive.
Randall
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

El lugar está muy descuidado. Nos dieron una habitación incomol
Patricia
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

The hotel is in a great location, seems like you are in a rainforest. Breakfast in the morning was fantastic and the staff was great. You can walk everywhere. The hotel is clean and refreshed however you can still tell they have things to do…ie. the shower head was hanging from a rope, there wasn’t a mini fridge and no tv.
Aurora
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Great stay, very clean. Staff was very helpful
kendall
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Was no T.V...was no iron and the pressure coming out the shower head was very very low if the can in prove on those affects its a nice place to stay at
Amy
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Clean, nice staff, and air conditioning. Close to everything. We had a lizard running between the ceiling and roof at night but that is par for being in the jungle.
Kelly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

It is a very clean place with a very nice breakfast it is clean and staff is friendly very good for the price. My only dislikes it was a basement room (no balcony per description) water pressure temperature is terrible. Again very nice place for the price.
Sinead
icon-Leisure
Leisure
8.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

great rooms. my room had the biggest bed ive ever seen, with ac, a fan, a large shower and a perfect little private patio. Only a five minute walk from the main part of town and the beach. Breakfast was good but not the most flavourful. There wasn't always staff at the reception counter and they won't be there if you check in after 8.
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Hope
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 174 week(s) ago

Hotels.com verified review

Great hotel room, spacious with a little outdoor balcony. It got noisy around 6am from the Kitchen, but otherwise a nice stay. Breakfast was lovely, onsite parking was easy, and we were able to check in late at night which was appreciated.
Rock
4.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

Staff was very friendly, it was Sunday night and they do not have any drinking water in Hotel went and walked around but no place was open. also the rooms are very noisy can hear everything from the rooms next to you and below.
Sarah
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Two of us were very ill our whole stay here. We were beating grateful for the AC in the rooms and the incredible care of the staff
Tony
10.0
/10
Reviewed 191 week(s) ago

Hotels.com verified review

It was a great place to stay
Juan B.
10.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Experiencia fenomenal, confort, limpieza, gente linda, hizo de nuestra estancia momentos mejores
Christopher
10.0
/10
Reviewed 198 week(s) ago

Hotels.com verified review

Extremely comfortable. Great breakfast. Really friendly staff. Warmly recommended!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

The property is nice, has A/C, breakfast, and the staff was friendly. Additionally, they were helpful when we ran into an issue with our luggage. I’d definitely stay here again.
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