7.6
Pleasant
From 107 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.4

Traveller Reviews Hotel San Jose

Number of reviews per page
20
40
Top reviews
Lina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

We rented two rooms, one of the rooms was renovated and clean but the second room was not. The second room was very dirty and old. The toilet was very dirty and gross. The location is perfect close to the highway
Ablardo
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

N/a
maureen
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

The check in clerk was FABULOUS! Even though there
Dane
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Bathroom floor dirty , beds are hard , sheets are dirty/ stained , gap around the door which goes to the outside, restaurant that was joined to hotel was sad / one staff member ,went at 6 pm. It says it closed at 7 pm. ?? The restaurant said it opened at 6:30 am. We went at 7:15am still not open. Had to go to another Town to have breakfast . So sad 🤔🤔
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maureen
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

I very much appreciated the check - in staff's accommodating my physical disability. Every one I interacted with was very kind.
Romy
icon-Leisure
Leisure
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

The unit itself was very comfortable except for the noisy heat pump.
William
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Heater makes a lot of noise
Jose
2.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Beds were pretty bad and a/c don't work ok
Jessica
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

The room was nice but the heater didn’t work and we went during the winter.
Verified traveler
4.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

Hotel staff friendly and did their best to accommodate language difference. The room was FREEZING and no option to heat it, so I barely slept. No morning coffee available.
Ryan
10.0
/10
Reviewed 237 week(s) ago

Hotels.com verified review

Friendly service. Comfortable bed
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Very easy to get to. Very nice staff! WIFI on site
Olivia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 269 week(s) ago

Expedia Group verified review

The water pressure was low when taking a shower. The bed mattress was very hard.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 270 week(s) ago

Hotels.com verified review

Checking in and checking was extremely fast and easy. Always available and friendly. I recommend the Jr suites a thousand times over a regular suite.
Mario
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

Good
Robert
6.0
/10
Reviewed 299 week(s) ago

Hotels.com verified review

Given the reasonable daily rate, it is difficult to complain. The bed was comfortable. The internet was sufficient. There was a bottle of water waiting. There was good hot water. But this is a somewhat dated place, and they are attempting to keep it nice. Basically: ok. I would not take a date there...
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

Very clean and comfortable. Just stayed one night but it was just what I needed
louisa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

Very helpful staff - even though there was a language barrier we managed with the help of other staff and google translate. Everyone was so helpful and nice.
Eugenio Manuel
icon-Business
Business
10.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Good experience. Hot water was not very hot...
Lucille
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Hotel was great staff friendly
Number of reviews per page
20
40