6.4
Pleasant
From 231 reviews
Cleanliness

6.0

Room Comfort

6.8

Service and Facilites

7.6

Traveller Reviews Cotswold Hotel

Number of reviews per page
20
40
Top reviews
Jacqueline
icon-Family
Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

You can park outside the hotel theres about 6/7 spaces but u have to pay £10 a night and they dont say it till uve actually booked but i wouldnt bother unless u r a Druggie or Alki or a chavi loudmouth with no respect for others. The photos on your website are obviously from many many years ago because it is now an absolute filthy mess. Threadbare dirty carpets, pkaster and paint coming off all the walls, damp patches everywhere, tiny rooms and some with no windows. Says a tv in the rooms , but they dont work in some. The staff lie to you and fob u off. I have taken lots of photos to prove this , both customers and staff were smoking Wacky Backy etc cos it stunk all the time and there was lots of shouting screaming and talking till all hours so if u need any sleep you wont get any. I did complain on the first day and they did change our room which was a bit btr butthe telly was broke and no window except in the bathroom with all the broken tiles. The wifi also didnt work even tho it was advertised as free and available. I askedv3 different staffembers to sort things out but nothing as been done and no phone calls from the management. Im very suprised u have anything to do with this hotel because it is a bad advert for your company.
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Danny
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was poorly maintained, with a thread bare carpet, and broken floor tiles in the bathroom and felt and smelt damp and dirty. The staff were pleasant.
Nick
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

You get what you pay for. No fuss, no muss.
Philip
icon-
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was in a poor condition, smelt damp, a little mouldy in the shower cubicle and paint falling of the walls.
Vanessa
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

You cant have champagne on a beer budget
Barbie
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

So Noisy from other room. One of the travellers is talking near in our room.
Shelley
icon-
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Yes it's cheap, but I've stayed in much nicer places for the same price. Cheap uncomfortable mattress, light above bed and mirror didn't work properly, had to use my phone light to get ready to go out as the lighting in the room was so poor. I found a takeaway fork on the floor when I arrived, dirty coffee mug on the tray, and a piece of plastic on the floor at the end of the bed, so clearly not cleaned thoroughly after the last customer. Staff on the desk were lovely, polite and helpful. Windows are old wooden sash type, so my room was extremely noisy with passing traffic. The photos on Hotels.com are not representative of the room you will get.
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Ian
icon-
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Just awful, nice staff though
Stuart
icon-
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Single room perfect for a night stop over bus stop outside receptionist friendly and helpful
Anthony
icon-
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

On street
Mark
icon-
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

DO NOT even consider staying in this place. It’s absolutely disgusting. Booked 4 nights due to work. Stayed one night woke up 1 o’clock next morning covered in bed bug bites left immediately and had to sleep in my car.Still awaiting a response from hotels.com for a refund.
Tina
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Yes
Katie
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Staff were very polite at reception, good value for money
Peter
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very friendly landlord. Extremely competitive price. This is a budget hotel, so no frills, but I was well looked after.
Eunice
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was dirty, stained bedsheet, mould on the window and all over toilet wall
Frank
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Convenient location but beware £10 parking charge (use street opposite)
Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Friendly staff. Room and corridors could do with updating. Very loud. The reon either next door or below had various people in and out all night shouting and banging. To park on the front is £10 it you have to go and park in a side street. The bed however was one of the most comfortable that I’ve slept on!
Aliza
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It’s so bad and everything thre
william
icon-Business
Business
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Noisy incosidert guests all night and dripping outside meant for a poor nights sleep staff were good
David
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

I have paid a lot less for a lot better. I understand dynamic pricing and why a Saturday night was £92.00, what I don't want for that price is a night in a hovel. The entrance way and corridors were tired and unvacuumed. The room was dirty, the ensuite unhygeniic and potentially unsafe. Not recommended
Number of reviews per page
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