Overall Ratings & Reviews Guesthouse Hill

The staff member did not inform us that it was underneath the building. We spent ages and dragged bags looking for number 9 He told us to just walk up the path

I’m giving this place a bad review, but I expect it will get much better soon because I understand it’s under new ownership. Check in was bad. GPS brought us to the back of a building in a neighborhood. No signage, no parking. I walked around the place to find no doors unlocked, just a sign fluttering in the wind that lunch was to be served across the street at a place called “the Hill”. I went across the road to The Hill in the hopes they could connect me to the proprietors at Guesthouse Fludir, and was greeted warmly and much to my surprise was checked into Guesthouse Fludir. Turns out check in was supposed to be at The Hill - I learned later that the confirmation email did say as much, but I’m not sure I read it in full right after booking, and that was the last communication I got from the owners about our booking. Once we navigated the clunky check-in, we settled into our family room which was small, way over-heated (only window is in the bathroom), and weirdly laid out (eg- light switch is all the way on the other side of the room from the entrance, toilet is pretty much in the shower). However, the restaurant at The Hill and all our contact there was excellent. It is my understanding that the owners of The Hill recently purchased Guesthouse Fludir, so I expect things will get much better. If they bring the guesthouse up to the standards of The Hill you’ll be in a good place.

Firstly it was not clear explanation where is the reception. Looking for it when the temperature is -12 not the best experience. In the room sheets were dirty, next day we can open the door because of snow and then lock it. Finally we’ve got a new room that was good. From good side is the restaurant. Food and service were great.

The check in area was not marked. It is across the street at another hotel. The heat was set very low as if they were not expecting guests and the room did not heat up until the next morning. We did not receive our Expedia perk. The hot water in the shower did not work. As a side note the area was well lit which made viewing the northern lights from the location impossible. Also this property recently was sold so there is no sign for the guesthouses.

Staff are friendly, plenty of parking, close to the Secret Lagoon.

Nice stay. Had to use restaurant across street. No television

Good price, warm and quiet. However there were problems with hot water and damage in the room. Breakfast was expensive and not great quality.

The rooms we clean and efficient but they include the bare minimum in the way of amenities. Instant coffee, a poor tea selection, no refrigerator, thin towels, etc.. For $250 I hoped for more. The good is that it was quiet and we could park the car right outside of the room for easy unloading.

Great view's from our room. Very peaceful and quiet, exactly what we hoped for.

Very nice staff

Clean, privacy

Great hotel. Amazing restaurant and breakfast. Staff was friendly. - I would recommend.

A nice stay for a night. It was a little cold for us and we were unsure how to get the thermostat to work. Unsure if it was user error or if it wasn't working properly. The beds were very comfortable and the shower was great! The breakfast was just okay but it was included which is a great perk with how expensive food is in Iceland.

No cup for cafe and water

The check in area was difficult to find, otherwise a great stay for a good price. The breakfast was very good.

Quite

Staff very unfriendly, check-in was not available at expected time. Limited restaurant/dining options

This is the "poor cousin" of The Hill Hotel, situated across the road. You have to check in at The Hill Hotel, and have breakfast there. The "poor cousin" is a row of single storey rooms. The rooms are spacious and comfortable but do not have TV. You are exposed to the weather once you leave your room, so I do not recommend it for winter.

When we came to check in they told us they didn’t have a spot for us and moved us to a different hotel that was 20 min away. We would have been totallly fine to be moved to a different hotel if needed, we just didn’t appreciate not being told about it until we arrived. Not impressed.

The folks at Guesthouse Fludir also fun the hotel across the road. They have a really good restaurant, and they are very helpful. We had a booking mixup but they handled it all perfectly--no questions asked. Highly recommend them.