Overall Ratings & Reviews Holiday Inn & Suites Memphis Southeast-Germantown by IHG

The premises and room were in great condition. It looks like it was recently renovated. The room was spacious and clean, though there were a few parts where some of the wallpaper had either come loose or been pulled by previous guests. There was a plethora of charging ports and outlets, though not enough by the heads of the beds. The only complaint is related to the shower: the flooring seemed much older than the rest of the room, and the water pressure was very weak. It also took a long time for the hot water to run. Would definitely book again.

Expedia customer service really really bad

I didn’t like to be gated in

I had an excellent time. Everyone was really nice. Also to I had an awesome bartender. He was very welcoming.

It was a great friendly stay. Great customer service with clean facility and rooms

Clean and quiet

Pleasant, missed free breakfast available at other hotels.

Ok

Good place

Clean rooms and great atmosphere.

Good

Everything was great, but the let out couch did not have sheets or pillows and the couch was super hard

Great

Room was very clean

Nothing in the room matches. Every piece of furniture was different, and not easy to look at.

Clean and safe hotel.

Great place!

Please get better bathroom tissue this one ply cheap stuff is horrible

The two ladies at the bar were extremely nice and offered me and family breakfast only to find out we couldn’t have breakfast because it was not included in our stay ( was unaware that we have to reserve for breakfast) .

Perfect and secure