Overall Ratings & Reviews H10 Atlantic Sunset Horizons Collection

great breakfast, easy to park on property, bar staff very friendly. the location is great right on the water too!

The staff were great, whenever I reached out to them with a question or something that needed their attention they were prompt in helping me out. The room I stayed was in great condition clean with all the amenities I was expecting. Overall I would recommend this hotel.

Excellent service and beautiful location result in a brilliant holiday.

Lovely hotel with three pools. Service excellent, nothing too much trouble. We were half board, and the food was really good, different every night.

We had a fantastic stay at this H10 hotel, especially as a family with kids. The hotel was super child-friendly, with plenty of activities to keep little ones entertained. The buffet was amazing—great variety and high quality—and the service was top-notch, with staff going above and beyond to ensure we had the best stay. The only downside was the kids’ club, which lacked a good toy assortment. Some toys were either broken or not very clean, which was disappointing given the hotel’s standard. That said, the staff there were absolutely lovely. Overall, we had a great experience and would still highly recommend it for families!

Super hotel, super service . We were a family of 3 generations aged 23 to 81. The hotel suited all of us for a quiet relaxing week away. Every member of staff had a genuine smile an seemed pleased to work there. We were half board and more than happy with the main buffet restaurant. The pools were all heated, even my husband used them and it does have to be warm for him to venture in! The resort is hilly but taxis were readily available and the bus service was easy and regular. We had a room overlooking the Hard Rock Hotel. Yes, there was music to be heard but it ended at 11pm and during the day we were barely in the room to hear it. Those rooms offered a side sea view even from the block furthest away. We would definitely return to the hotel.

Very enjoyable holiday

A perfect resort experience.

Lovely stay, super pleasant and easy! A great place to get some calm and relaxation

Nice location and good pool for the kids. What lets it down is genuinely terrible service. 45 minutes to check in, no coffee service at breakfast, tried to order a coffee after dinner, no coffee. Takeaway coffee from the cafe..prohibited. Towel service always empty so no pool towels available. Went to the Spa, and the attendant was sick…trying to enjoy my massage with sniff cough sniff was gross. I was still charged anyway even though cancelled 1/3 of way through. It is a shame but the service is 2* at Best. Room nice, view stunning and buffet quite good. I think they just need more trained staff or to pay them properly:

Friendly helpful staff. Food options were pretty good. Gala dinner on 25 Dec was delicious. Spacious room. Pity about loud music from neighbouring hotel so couldn’t enjoy our balcony with lateral sea view very much. Coffee in room was tasteless and horrible. It certainly did not reflect a hotel in a 5 star category.

Will be going back, everything was amazing. Had the best time

Excellent hotel

All restaurant are closed on the weekends except buffet. Not much to do! Buffet open n daughter got locked in bathroom.

It was beyond what we expected, great room and view, amazing staff, great food options! Must stay.

The resort is beautiful. Rooms are large and comfortable. A truly relaxing place. My only complaint is the dining options. The Italian restaurant is very good. Difficult to get a reservation. We enjoyed the breakfast buffet. Did not want buffet for dinner. The Japanese restaurant was closed on the weekend. Tried for a reservation on Monday and Tuesday they were completely booked. Long story short we ate Italian 3 nights and then gave in to buffet.

it a best holiday we had.

Amazing staff, extremely helpful. always smiling and nothing seems to much trouble. This property is ideal for very young families but, not really for those with teenagers, as there is little for them to do and no entertainment at all for them.

Excellent service, rooms are very comfortable and beautifully decorated. Breakfast is delicious

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