Dear Valued Customer, Thank you for your review and feedback. We are delighted to hear that your overall stay was pleasant. Regarding your room request, we apologize if we were unable to fully fulfill your request. This usually depends on room availability upon your arrival. We will take your feedback into consideration to improve our services in the future. We look forward to welcoming you back again for an even more comfortable experience. Sincerely, The Management Team, Favehotel pgc cililitan

Dear Valued Guest, Thank you for reviewing Favehotel PGC Cililitan. We are pleased to hear that our hotel was clean and comfortable enough for a stopover during your travels. Your feedback is very important to us as we strive to maintain comfort and cleanliness for a better stay. We hope to welcome you back again soon. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for your positive review of favehotel pgc cililitan. We are delighted to hear that you were satisfied with the friendliness of the front desk staff, the convenience of early check-in, and the comfort of your room, supported by air conditioning and reliable Wi-Fi. We will pass on your compliments to the entire team as an inspiration to continue providing the best service. We hope to welcome you again in the future. Sincerely, The Management, favehotel pgc cililitan

Dear Valued Guest, Thank you for your positive review of favehotel pgc cililitan. We are delighted to hear that your overall stay was pleasant and met your expectations. Your compliments motivate our entire team to continue maintaining and improving the quality of our service. We look forward to welcoming you back in the future. Sincerely, The Management Team, favehotel pgc cililitan

Dear Valued Guest, Thank you for sharing your experience during your stay at Favehotel PGC Cililitan. We apologize for any inconvenience caused by the surrounding noise. We understand that comfort and tranquility are important to our guests, especially when the hotel is not fully booked. The room arrangement you mentioned is valuable feedback for our future evaluations. We have forwarded your suggestions to the relevant team so they can prioritize guest comfort and minimize potential noise disturbances. We hope that in the future, we can provide even more comfortable rooms and an even better stay for you. Thank you for your valuable feedback. Sincerely, The Management, Favehotel PGC Cililitan

Dear Value Guest Thank you for sharing your experience with us. We are truly very sorry to hear about the incident involving your daughter, and we sincerely hope she is doing well. Please accept our deepest apologies for the inconvenience and concern this has caused 🙏 What you described regarding the flooded toilet is very serious, especially as it affected a young child. This is certainly not the standard we aim to provide, and we regret that the issue appears to have persisted since your previous stay. Your feedback has been escalated to our management and engineering team for immediate review and corrective action, as guest safety is our top priority. We genuinely appreciate you bringing this to our attention, and we assure you that this matter will be taken seriously to prevent similar incidents in the future. Should you be willing, we would welcome the opportunity to communicate with you directly to follow up on this matter. Once again, we are very sorry for your experience and thank you for your valuable feedback Warm regards, Management of favehotel PGC Cililitan

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Favehotel PGC Cililitan and the variety of dining options around the hotel. We hope to welcome you back again. Sincerely, The Management, Favehotel PGC Cililitan

Dear Valued Guest from Nilai, Thank you for your detailed review and feedback. We are pleased to know that our hotel is conveniently located near KPP PMA 3 and that our reception and security team were able to assist you quickly and friendly, including lending you a prayer mat. We apologize for the inadequacy of room amenities regarding the number of toothbrushes and slippers. We will follow up on this feedback immediately to use it in our evaluation process so that in the future we can carefully and appropriately provide room amenities for the number of guests. Thank you for choosing favehotel pgc cililitan. We hope to welcome you back again for an even better stay experience. Sincerely, The Management Team, favehotel pgc cililitan

Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that our excellent location, easy access to restaurants, and the quality of our food contributed to your positive experience. Your other suggestions will be taken into consideration and evaluated to improve our services in the future. We hope to welcome you back again for an even better experience. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Mr. Wahyu I., Thank you for your review and feedback. We are pleased to hear that you found Favehotel PGC Cililitan's location convenient, being within the PGC area and close to Halim Airport. We apologize for any inconvenience caused by road noise due to the rooms' inadequate soundproofing. We will take this feedback into consideration to improve guest comfort in the future. Thank you for choosing to stay with us, and we hope you enjoyed our facilities and services during your next stay. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location and the friendliness of our staff. We hope you had a memorable time and look forward to welcoming you back to Favehotel PGC Cililitan again. Sincerely, The Management, Favehotel PGC Cililitan

Dear Valued Customer, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the air conditioning not being sufficiently cool and the mismatch between your requested bed type and our service standards. We have forwarded your feedback to the relevant team for immediate evaluation and improvement, both in terms of facilities and booking coordination. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Favehotel pgc cililitan

Dear Valued Customer, Thank you for your review. We apologize for the unpleasant experience you had with our check-in service. This incident did not reflect the standard of service we expect. We have forwarded your feedback to the relevant team for evaluation and improvement to prevent such incidents from happening again. We sincerely hope to welcome you and provide you with better service on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan

Thank you, Mr. Agus S., for your wonderful review. We are delighted to hear that you enjoyed your stay with us. Your satisfaction and comfort are our top priority. We hope to welcome you back again soon. The Management Team, PGC Sirindhorn Fave.

Dear Valued Guest, Thank you for your review and for choosing Favehotel pgc cililitan again. We are pleased to hear that overall you felt safe, comfortable, and satisfied with the friendliness of our staff and our varied breakfast menu. Regarding the twin beds, which are often fully booked, we apologize for any inconvenience this may cause. We will always endeavor to provide your preferred bed type based on availability on your stay dates. Your feedback is very important to us, as we will use it to improve our services in the future. We look forward to welcoming you again on your next visit. Sincerely, The Management Team, Favehotel pgc cililitan

Dear Valued Guest, Thank you for your positive review. We are delighted to know that Favehotel PGC Cililitan was your best choice, offering excellent value and a pleasant experience. Your compliments motivate us to continue striving for the best service and comfort. We look forward to welcoming you again. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that your comfortable stay and excellent central location were beneficial to you. We look forward to welcoming you back to Favehotel PGC Cililitan on your next visit. Sincerely, The Management, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for your positive review. We are delighted to know that the cleanliness of the hotel and the friendliness of all the staff at Favehotel PGC Cililitan left a positive impression on you during your stay. This compliment encourages us to continue striving to maintain the highest standards of cleanliness and service. We hope to welcome you back again. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback and for giving us a 4-star rating. We are pleased to hear that overall you had a good stay and that our staff were helpful and respectful. We sincerely apologize for the inconvenience you experienced regarding the AC temperature, the water dispenser issue, and the housekeeping policy during your one-night stay. Your comments are very important to us, and we will immediately follow up with the relevant departments to improve these areas. We truly appreciate your understanding and are glad to know that you would consider staying with us again. We look forward to welcoming you back with an even better experience on your next visit. Warm regards, Management Favehotel PGC Cililitan

Mr. Ferry S., Thank you very much for your review and feedback. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again on your next stay. Sincerely, The Management, Favehotel PGC Sililiton