The hotel staff was very friendly, but there was a minor issue with the TV remote not working. The process took a while, taking three trips back and forth, which was a bit annoying. Otherwise, everything was fine.

Always had a great time staying here, thank you Pranaya.

Please increase the availability of hair dryers. I asked to borrow one to dry my hair for 10 minutes, but it wasn't available. Staff informed me that stock is limited.

Comfortable, family friendly, but elevator queues.

The hotel staff is very friendly, the rooms are clean, and the food is delicious.

For a hotel this price is really good.

Friendly staff, clean rooms, easy access.

Value for money. The room was quite clean, the staff was friendly

Value for money. The room was quite clean, the staff was friendly

Great, everything is clean, the AC is cold.

Best value for money in the center of the city.

Easy access everywhere, staying here is close to Babywise and RSPI Bintaro. The staff is friendly and helpful. Parking is available with free valet parking. Thank you.

Great, good service, friendly staff

Good, close to places to eat, close to Teras Kota mall.

Good, the staff are friendly and the service is fast.

Comfortable, clean, and nice hotel. Close to the city terrace, so you can eat there.

Stayed for 2 nights. The hotel and room were clean. The service was friendly.

The lobby was nice, but the room lacked a mini fridge. Other hotels offer a fridge for the same price. The air conditioning wasn't cold enough, and the shower water wasn't hot.

The room was fairly clean, although there was already hair on the bed when I entered. The AC wasn't cold enough.

Rooms aren't inspected before guests check in, so guests must file complaints before they are addressed. Don't be half-hearted in your guest service and ensure a comfortable stay.