G***a
8.5
/10
Reviewed 2 week(s) ago
Padma Sanur – Superior Room
The beach and outdoor areas are amazing, with a beautiful atmosphere and excellent beachfront setting.
However, the Superior Room was disappointing. None of the Superior Rooms face the beach, and the room felt very small compared with other hotels in Kuta, such as Aryaduta Bali.
When we arrived, the curtains were visibly dirty and appeared moldy, while the headboard was dusty. We requested the staff who escorted us to the room during check-in to have the curtain be replaced and headboard vacumed but despite waiting until around 7 PM, nothing was done until we complained directly to the reception desk. Only then were they finally replaced.
Overall, the outdoor facilities and beach are excellent, but the Superior Room condition, size, and housekeeping need significant improvement.
Read More
Find this review helpful?



