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Hotel Santika Depok

Explore Hotel Santika Depok

Overall Ratings & Reviews Hotel Santika Depok

Traveloka (5,426)
Other sources (53)
8.5
Very Good
From 5,426 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.6

Location

8.6

Service and Facilites

8.7

People often mention about Hotel Santika Depok
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Staff Friendliness (124)
Bedroom (109)
Taste (104)
Variety (104)
Ambiance (102)
Accessibility (100)
Bathroom (94)
Distance to City Center (93)
Hotel Area (90)
Wifi (81)
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Traveller Reviews Hotel Santika Depok

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
The bathroom was too cramped, especially the shower area. It was very uncomfortable to shower, as the curtain would cling to and wrap around your body due to the small size of the shower area. I found a small cockroach crawling on the table under the TV. Overall, this hotel is suitable for business trips.
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Check-in was at 12 midnight. I'd requested a non-smoking room, but it was full. I'd asked for two non-smoking beds, and they'd give me one. I'd moved to another room when I was tired and sleepy. Then I moved, and the lock from the inside wouldn't work either.
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Accommodation's Reply
27 Sep 2026
Dear Valued Guest, We thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We apologize for any inconvenience you experienced during your stay regarding the recent room availability issue. We have informed the relevant department head to ensure this does not happen again in the future. Your suggestions, compliments, and feedback are invaluable in helping us further improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your choice when visiting Depoque. Sincerely, The Management Team
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Itaa H. F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly according to the stars
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Accommodation's Reply
18 Sep 2026
Dear Ms. Ita, Thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to know that the facilities and services we provided met your expectations. Your suggestions, compliments, and feedback are invaluable to us in further improving the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your choice when visiting Depoque. Sincerely, The Management Team
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s***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The food needs to be varied to make it even better and have more choices like other hotels.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to learn that the facilities and services we provided met your expectations. Your suggestions, compliments, and comments are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will be your next choice when visiting Depoque. Sincerely, The Management Team
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Agung P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everyone was friendly and the process was quick. I'll stay here again next time.
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Accommodation's Reply
10 Aug 2026
Dear Mr. Agung, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are very pleased to know that the facilities and services we provided met your expectations. Your suggestions, compliments, and feedback are invaluable to us in improving the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your choice when visiting Depoque. Sincerely, The Management Team
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Budi S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful, and the hotel is in a strategic location.
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Accommodation's Reply
31 Jul 2026
Dear Mr. Budi S., We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback and review. We are delighted to know that the facilities and services we provided met your expectations. Your suggestions, compliments, and criticisms are invaluable to us in further improving the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will remain your choice when visiting Depoque again. Sincerely, The Management Team
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Budi S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
29 Jul 2026
Dear Mr. Budi S., We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback and review. We are delighted to know that the facilities and services we provided met your expectations. Your suggestions, compliments, and criticisms are invaluable to us in further improving the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will remain your choice when visiting Depoque again. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I had a pleasant stay at Hotel Santika Depok, starting with the speedy check-in process and being offered a free room upgrade due to unavailability. This was a very thoughtful and helpful gesture. Breakfast was varied and delicious. I will definitely return to Hotel Santika Depok.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to learn that the facilities and services we provided met your expectations. Your suggestions, compliments, and comments are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will be your next choice when visiting Depoque. Sincerely, The Management Team
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Fera A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very comfortable hotel, close to the mall.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Frau, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are very pleased to know that the facilities and services we provided met your expectations. Your suggestions, compliments, and feedback are invaluable to us in improving the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your choice when visiting Depoque. Sincerely, The Management Team
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L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff are friendly, every corner of the room is clean, and the housekeeping staff are very efficient.
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to learn that the facilities and services we provided met your expectations. Your suggestions, compliments, and comments are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will be your next choice when visiting Depoque. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff was friendly, and the welcome drink was delicious, but unfortunately, the cups were brought to the room. Overall, it was good. Breakfast was also good.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, We thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to learn that the facilities, services, and meals we provided met your expectations. Your suggestions, compliments, and comments are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your choice when visiting Depoque. Sincerely, The Management Team
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Wonderful experience. Thank you
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you for choosing to stay at Hotel Santika Depok and for taking the time to provide us with your review and giving a star rating for our hotel. It is so wonderful to learn that your stay with us was a pleasant stay. Thank you so much for your positive feedback, the team and I look forward to welcoming you back and would ensure that your future stay will be also pleasurable in every aspect. Yours sincerely, Management
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Feybe B. I.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
It's nice to stay at Santika because there's a mall, it's easy to find snacks.
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Accommodation's Reply
06 Jul 2026
Dear Ms. Faybe, Thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback and review. We are delighted to hear that you enjoyed your stay at Santika Depoque Hotel. We hope that our location next to the shopping mall will provide convenience for our guests and meet any other needs during your stay. Thank you for your trust in Santika Depoque Hotel. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, The Management Team
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Pradipta P. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
It's a great stay here. It's quiet, comfortable for resting, and a short walk to the mall. My first time staying here was because of my cousin's wedding at UI. It's the best.
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Accommodation's Reply
02 Jul 2026
Dear Mr./Ms. Pradipta, Thank you for choosing Santika Depok Hotel as your accommodation and for taking the time to leave us a review and positive rating. We are delighted to hear that you enjoyed your comfortable stay, the hotel's tranquil atmosphere, and its excellent location near shopping malls and the University of Indonesia. We were honored to be a part of your special moment while attending a family wedding. Your compliments encourage our entire team to continue striving to provide the best service to all our guests. Thank you again for your trust. We hope to welcome you and your family back to Santika Depok Hotel on your next visit. Sincerely, The Management Team
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Clean nice place near and inside the mall.
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Accommodation's Reply
02 Jul 2026
Dear Mr./Ms. , Thank you for choosing to stay at Hotel Santika Depok and for taking the time to share your review and rating with us. We are delighted to know that you enjoyed our clean and comfortable hotel, as well as our convenient location with direct access to the mall. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering the best experience for every guest. We sincerely look forward to welcoming you back for another pleasant stay at Hotel Santika Depok. Yours sincerely, Management
Mimy L. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The receptionist was very friendly and helpful, the breakfast was delicious and had a lot of variety, the room was big enough for two people and we could still pray even though there was a prayer room.
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Accommodation's Reply
30 Jun 2026
Dear Mimi L, Thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback and review. We are delighted to know that the facilities, services, and food we provided met your expectations. Your suggestions, compliments, and criticisms are invaluable to us in improving the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your and your family's choice when visiting Depoque in the future. Sincerely, The Management Team
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J***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The main reason I chose Santika was its never-disappointing breakfast. The menu is varied, so I never get bored even with a long stay. The location is also strategic, feeling like it's in the same area as D'Mall. Unfortunately, because Santika Depok is integrated with an apartment complex, the hotel space is only on the 25th and 27th floors. I got the 27th floor, which is very high up, and it was quite nerve-wracking. Anyway, my two-night stay here was overall safe and comfortable.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, We thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to learn that the facilities, services, and meals we provided met your expectations. Your suggestions, compliments, and comments are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your choice when visiting Depoque. Sincerely, The Management Team
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Nela
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service is friendly and the breakfast menu has a wide variety.
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Accommodation's Reply
22 Jun 2026
Dear Ms. Nela, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to know that the facilities and services we provided met your expectations. Your suggestions, compliments, and feedback are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will continue to be your choice when visiting Depoque. Sincerely, The Management Team
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The staff are very friendly and helpful in any process.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to learn that the facilities and services we provided met your expectations. Your suggestions, compliments, and comments are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will be your next choice when visiting Depoque. Sincerely, The Management Team
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel is really clean, fun... Santika is indeed the best choice
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2 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, We would like to thank you for choosing to stay at Santika Depoque Hotel and for taking the time to provide us with your feedback. We are delighted to learn that the facilities and services we provided met your expectations. Your suggestions, compliments, and comments are invaluable in helping us improve the quality of our products and services. Thank you again for all your feedback, and we hope that Santika Depoque Hotel will be your next choice when visiting Depoque. Sincerely, The Management Team
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