8.3
Very Good
From 12,901 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.9

Location

8.4

Service and Facilites

8.3

People often mention about Monoloog Hotel Bekasi
All
Bedroom (69)
Staff Friendliness (68)
Ambiance (61)
Accessibility (58)
Distance to City Center (56)
Bathroom (54)
Hotel Area (52)
Room Space (48)
Check-in/out Time (45)
Soundproof (38)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Monoloog Hotel Bekasi

Number of reviews per page
20
40
Customer reviews
G***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
The food tastes a bit lacking, the rest is still ok.
Translated by Google Icon
See original
1 people find it helpful
Y***g
icon-origin-TRAVELOKA
6.5
/10
Reviewed 1 week(s) ago
It's strange that the person who ordered it on Traveloka said it was non-smoking. What's the point of having a feature to choose that? In the end, they gave me a non-smoking room and I had to pay again. I was disappointed, otherwise it was okay.
Translated by Google Icon
See original
Find this review helpful?
Rini L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Cleanliness: ok. Comfort: ok.
Translated by Google Icon
See original
Find this review helpful?
Una 1.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best place to stay for rest
Translated by Google Icon
See original
Find this review helpful?
h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
Comfortable, strategic location near malls, karaoke
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
Honest review, Monoloog, which has a network in many cities, should take its hotels seriously. I only stayed once. The room was overdue for renovation, the walls were peeling, there was no table, amenities, and the bathroom was gloomy. I had to ask for towels and wait an hour for them to be delivered.
Translated by Google Icon
See original
1 people find it helpful
K***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I've stayed at Monolog many times, and it's truly that comfortable. The staff is also very friendly. Yesterday, I got a room with a dirty blanket. I asked for a replacement and was offered a room change.
Translated by Google Icon
See original
2 people find it helpful
T***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Friendly staff, quick and easy check-in process.
Translated by Google Icon
See original
1 people find it helpful
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast response, problem room immediately suggested to move room.
Translated by Google Icon
See original
Find this review helpful?
R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel staff is friendly, nice, clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear R*a, Thank you for taking the time to share your experience during your stay at Monoloog Hotel Bekasi. It is always a pleasure to know that we were able to provide you with excellent service and a good impression during your stay at our hotel. We look forward to welcoming you back on your next visit to our hotel. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager.
Translated by Google Icon
See original
s***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staff is very friendly, process is easy
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear s*f, Thank you for taking the time to share your experience during your stay at Monoloog Hotel Bekasi. It's always a pleasure to know that we were able to provide you with excellent service and a positive impression during your stay at our hotel. We look forward to welcoming you back on your next visit to our hotel. Sincerely, Wiwied Yunias Tanto, Assistant Hotel Manager.
Translated by Google Icon
See original
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and helpful, but the room environment is really uncomfortable, the walls have started to bubble and peel, the mattress is wobbly and not hard/steady to support the weight of the body, on the bed sheet there are lots of other people's hair and lots of stains like lipstick and dirt/dust flakes maybe because the bed sheet and pillows are not changed, the pillow sheet also smells musty, bathroom amenities only 1 toothpaste and toothbrush, only one pair of sandals, no wardrobe (there is only a shelf that can be a table and a simple iron hanger), the toilet seat is wobbly and scary at times there is a risk of falling upside down and breaking, and so on, basically hadeuuwww, with the condition of the hotel like that, 150 thousand should be enough, this is 300 thousand... it should be 3 or 4 stars if 300 thousand is above... kaccaawww2
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr. M*d, Thank you for taking the time to review your stay at our hotel. We apologize for the unsatisfactory experience. This is not the standard we expect to provide to you and our other guests. We have shared your review with our team so that we can immediately follow up on it to improve both the quality and product of our hotel. Only with guest reviews can we improve the quality of our services and facilities. We and our team hope to have the opportunity to welcome you back in the future. Best regards, Wiwied Yunias Tanto. Assistant Hotel Manager.
Translated by Google Icon
See original
Y***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff are friendly, very fast response, the AC is cold, the water heater is on, there are gallons of water on each floor, it is never empty. the toilet is clean.. access to get out is also easy. I really enjoyed my staycation here until I extended it from 2 days to 3 days🤭 the only downside is that the hair daycare doesn't work.
Read More
Translated by Google Icon
See original
1 people find it helpful
m***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, delicious food, clean hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jun 2025
Dear m*y, Thank you for taking the time to share your experience during your stay at Monoloog Hotel Bekasi. It is always a pleasure to know that we can provide good service and impression during your stay at our hotel. We look forward to welcoming you back on your next visit to our hotel. Sincerely, Wiwied Yunias Tanto. Assistant Hotel Manager.
Translated by Google Icon
See original
V***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I really enjoyed staying at Menoloog.. I will ask for the room I booked this time when I stay again.. I like the smell and cleanliness of the room.. Maintain the cleanliness and service.. the service is quite friendly and very responsive.. Good job to all the Hotel Work Team.. 👍👍👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jun 2025
Dear v*o, Thank you for taking the time to share your experience during your stay at Monoloog Hotel Bekasi. It is always a pleasure to know that we can provide good service and impression during your stay at our hotel. We look forward to welcoming you back on your next visit to our hotel. Sincerely, Wiwied Yunias Tanto. Assistant Hotel Manager.
Translated by Google Icon
See original
O***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Need an extra bed if you bring a child. Last minute check in is still well served. Facilities are commensurate with the price. Rooms are quite comfortable. Food is quite affordable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear o*a, Thank you for taking the time to share your experience during your stay at Monoloog Hotel Bekasi. It is always a pleasure to know that we were able to provide good service and impression during your stay at our hotel. We look forward to welcoming you back on your next visit to our hotel. Sincerely, Wiwied Yunias Tanto. Assistant Hotel Manager.
Translated by Google Icon
See original
watchu l. a.
icon-origin-TRAVELOKA
7.8
/10
Reviewed 8 week(s) ago
It was ok, but unfortunately the room was leaking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jun 2025
Dear Mr./Mrs. Watchu I. A, Thank you for taking the time to review your stay at our hotel. We apologize for any inconvenience caused during your stay. Your review will be of special concern to me and the team for our future improvements. We look forward to welcoming you back in the future. Best regards, Wiwied Yunias Tanto. Assistant Hotel Manager.
Translated by Google Icon
See original
G***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
All the staff are friendly, the rooms are clean, and most importantly the AC is cold.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear G*t, Thank you for taking the time to share your experience during your stay at Monoloog Hotel Bekasi. It is always a pleasure to know that we were able to provide good service and impression during your stay at our hotel. We look forward to welcoming you back on your next visit to our hotel. Sincerely, Wiwied Yunias Tanto. Assistant Hotel Manager.
Translated by Google Icon
See original
Dian P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Strategic location, clean room. Fast check in process. The food is so-so.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Jun 2025
Dear Ms. Dian, Thank you for taking the time to share your experience during your stay at Monoloog Hotel Bekasi. It is always a pleasure to know that we can provide good service and impression during your stay at our hotel. We look forward to welcoming you back on your next visit to our hotel. Sincerely, Wiwied Yunias Tanto. Assistant Hotel Manager.
Translated by Google Icon
See original
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It was nice. For a budget hotel, the room was clean and decent, even though the bedsheet has a moldy smell.
2 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Mr/s R***a Warm Greeting from Monoloog Hotel Bekasi. Previously, we would like to thank Mr/s R***a has chosen Monoloog Hotel Bekasi as a place to stay during his visit to Bekasi. Thank you for your time to share your feedback on your recent stay with us. We apologize for the inconvenience happened . We have been shared your feedback toward our concern department to rectify the issue. We hope that we have an opportunity to welcome you back in our hotel. Best regards, Wiwied Yunias Tanto Assistant Hotel Manager
Number of reviews per page
20
40