Monoloog Hotel Makassar
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Overall Ratings & Reviews Monoloog Hotel Makassar
Traveloka (10,406)
Other sources (20)
8.2
Very Good
From 10,406 reviews
Provided by travellers on
Cleanliness
8.4
Room Comfort
8.3
Meal
7.9
Location
8.6
Service and Facilites
8.3
People often mention about Monoloog Hotel Makassar
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Distance to City Center (89)
Bedroom (89)
Ambiance (83)
Staff Friendliness (80)
Accessibility (76)
Bathroom (76)
Surroundings (69)
Hotel Area (67)
Room Space (58)
Wifi (56)
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Traveller Reviews Monoloog Hotel Makassar
Number of reviews per page
20
40
Customer reviews
A***d
Leisure
6.1
/10
Reviewed 16 hour(s) ago
The staff was unfriendly. When I checked out and was already at the reception desk, she was still playing on her phone without saying anything. Likewise, when I asked to move rooms because many things were broken, the receptionist seemed to respond with an unpleasant look.
The AC in the room leaked, making the bed wet, the hairdryer didn't work, and the shower drain was clogged, causing water to pool.
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D***y
Business
8.1
/10
Reviewed 6 day(s) ago
The staff was a bit curt when speaking.
The AC in the room wasn't cold, but luckily there was a fan.
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M***i
8.2
/10
Reviewed 2 week(s) ago
Mmm [Describe your stay] Ambiance/Facilities: [Describe the hotel's ambiance and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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1 people find it helpful
A***A
8.5
/10
Reviewed 4 week(s) ago
Please clean the bed again before anyone comes in, because yesterday when I came in, the sheets were dirty, and the room smelled.
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G***H
8.8
/10
Reviewed 4 week(s) ago
Please upgrade the bed sheets, as they're all yellowing, so it looks like they haven't been replaced. The location is top-notch, as it's close to the mall and the receptionist is friendly. Thanks, it's a great choice for a budget vacation in Makassar, hehe.
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D***i
Transit
8.0
/10
Reviewed 4 week(s) ago
service is lacking, smoking rooms require additional costs
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m***h
Staycation
10.0
/10
Reviewed 4 week(s) ago
Friendly hotel staff, clean, and quiet rooms. Perfect for those looking for a staycation.
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I***l
Business
8.8
/10
Reviewed 4 week(s) ago
Very nice, quiet, and clean. Perfect for families.
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1 people find it helpful
M***R
Leisure
9.6
/10
Reviewed 5 week(s) ago
only the spray has lots of stains, the AC water is leaking, otherwise it's good,
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SH
Siti H. B. Y.
Staycation
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, and there is a room cleaning service, without disturbing the customer's privacy.
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VJ
Vicy J.
Staycation
8.5
/10
Reviewed 6 week(s) ago
It's always the most comfortable, clean, and friendly place to stay. The prices are also very pocket-friendly.
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1 people find it helpful
Farizal M.
Staycation
8.8
/10
Reviewed 6 week(s) ago
The place is very comfortable and recommended for those looking for a place to rest.
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A
Agussalim
Business
9.4
/10
Reviewed 6 week(s) ago
Overall recommended. Next time I will stay here again
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1 people find it helpful
a***a
Leisure
8.5
/10
Reviewed 6 week(s) ago
The atmosphere is nice and comfortable, the AC is cold, the bathroom has warm water, but sometimes the water is dirty black.
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Accommodation's Reply
17 Dec 2025
Dear Sir/Mam,
Warmest Greeting from Monoloog Hotel Makassar!
May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation.And Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement.
Thank you very much for your kindest attention, wish you always have a very pleasant day ahead.
Warmest greeting,
Herlia.
Ast. Hotel Manager.
F***l
5.3
/10
Reviewed 6 week(s) ago
smelly room, dirty bathroom, air conditioning not cold
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Accommodation's Reply
17 Dec 2025
Dear Sir/Mam,
Warmest greeting from Monoloog Hotel Makassar!
May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement. Once again thank you for your kind attention and really hope that we could maintain our good relation, also looking forward in serving you again at our hotel.
Regards.
Herlia.
Asst. Hotel Manager.
A***m
Transit
8.5
/10
Reviewed 6 week(s) ago
The staff was friendly and accommodating.
1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Sir/Mam,
Warmest Greeting from Monoloog Hotel Makassar!
May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead.
Warmest greeting,
Herlia.
Asst. Hotel Manager
A***h
9.1
/10
Reviewed 6 week(s) ago
Recommended, very comfortable to stay here.
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Accommodation's Reply
17 Dec 2025
Dear Sir/Mam
Warmest Greeting from Monoloog Hotel Makassar!
May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead.
Warmest greeting,
Herlia.
Ast. Hotel Manager
r***h
8.5
/10
Reviewed 7 week(s) ago
Check in and check out is easy, staff is friendly, rooms are clean, but the hot water doesn't work.
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Accommodation's Reply
17 Dec 2025
Dear Sir/Mam,
Warmest Greeting from Monoloog Hotel Makassar!
May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation.And Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement.
Thank you very much for your kindest attention, wish you always have a very pleasant day ahead.
Warmest greeting,
Herlia.
Ast. Hotel Manager.
rizkah h.
8.5
/10
Reviewed 7 week(s) ago
the room is clean, the staff is friendly, the hot water is not working properly
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Accommodation's Reply
17 Dec 2025
Dear Rizkah h,
Warmest Greeting from Monoloog Hotel Makassar!
May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation.And Please accept my humble apologies for the inconvenient caused during your stay in our hotel. We already pass your info to the related department for the improvement.
Thank you very much for your kindest attention, wish you always have a very pleasant day ahead.
Warmest greeting,
Herlia.
Ast. Hotel Manager.
H***y
8.2
/10
Reviewed 7 week(s) ago
The hotel is quite clean and the location is strategic
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Accommodation's Reply
17 Dec 2025
Dear Sir/Mam
Warmest Greeting from Monoloog Hotel Makassar!
May I begin by thanking you for your review. It is through feedback such as yours that we are able to maintain the quality of our service. We really happy to know that you are enjoying your stay with us. We hope that we could always give you the excellent service and maintain these good relation. Thank you very much for your kindest attention, wish you always have a very pleasant day ahead.
Warmest greeting,
Herlia.
Ast. Hotel Manager
Number of reviews per page
20
40
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