People often mention about De Whitte Hotel (Citismart Hotel)
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Distance to City Center (42)
Staff Friendliness (34)
Surroundings (31)
Accessibility (30)
Ambiance (30)
Bedroom (30)
Bathroom (22)
Hotel Area (22)
Family Friendly (19)
Taste (19)
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Traveller Reviews De Whitte Hotel (Citismart Hotel)
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Customer reviews
T***o
Leisure
5.3
/10
Reviewed 2 week(s) ago
The mattress was full of fleas and smelled of corpses.
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H***a
8.2
/10
Reviewed 3 week(s) ago
Located in the city center, kids love going to the mall.
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D***n
Leisure
10.0
/10
Reviewed 3 week(s) ago
Fast check-in time, friendly service… close to everything… all in all, it's great…
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D***i
8.0
/10
Reviewed 4 week(s) ago
The room was so humid that it made me cough all night. It was raining when we arrived, and when we arrived, the floor was already covered in rainwater that had leaked into the room. When I took a shower, there was no soap. It was room 200. It was traumatic.
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1 people find it helpful
S
Sudarianto
8.7
/10
Reviewed 7 week(s) ago
I had to move rooms because of bedbugs, and the other room also had bedbugs. My wife's body is covered in hives. Please fix it.
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2 people find it helpful
M***M
Transit
10.0
/10
Reviewed 7 week(s) ago
The room is clean, the AC is cold and it is close to the mall.
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j***a
8.2
/10
Reviewed 8 week(s) ago
There are a lot of bed bugs, even though we've moved rooms and moved to different floors. Hopefully, the infestation will be eradicated quickly and properly addressed.
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1 people find it helpful
A***u
Leisure
6.8
/10
Reviewed 8 week(s) ago
More attention should be paid to the cleanliness of the rooms and the water. The staff is friendly. The location is great.
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R***a
6.4
/10
Reviewed 9 week(s) ago
I hadn't checked out yet, but the staff had already opened my room and thrown away the food inside. I'd only been out for a short walk to the mall next door.
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R***i
8.8
/10
Reviewed 10 week(s) ago
R4 parking is being fought over by people going to LW mall who are not staying at the hotel.
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a***e
10.0
/10
Reviewed 11 week(s) ago
Good, steady, easy access everywhere.
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1 people find it helpful
FA
Faizal A.
Business
10.0
/10
Reviewed 12 week(s) ago
Close and strategic because of its location in the mall area
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2 people find it helpful
D***a
10.0
/10
Reviewed 13 week(s) ago
It's good, suitable for resting.
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al
ajeng l.
10.0
/10
Reviewed 16 week(s) ago
The rooms are comfortable and the prices are pocket-friendly.
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1 people find it helpful
N***l
8.5
/10
Reviewed 16 week(s) ago
The hotel is really good, strategic location
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L***i
Transit
8.2
/10
Reviewed 16 week(s) ago
The bathroom is not very clean, as if it hasn't been cleaned. The floor, walls, and toilet are clearly black. Please evaluate this.
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1 people find it helpful
a***a
8.6
/10
Reviewed 16 week(s) ago
Soap and towels had to be asked downstairs. I had a baby with me and was given the 4th floor, but the elevator was broken :(
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E***y
Business
10.0
/10
Reviewed 16 week(s) ago
Friendly hotel staff, easy access to the city center and shopping centers, affordable prices.
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Verified Traveler
10.0
/10
Reviewed 16 week(s) ago
Strategic location close to Living World and SKA malls
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MULIANA
Leisure
9.1
/10
Reviewed 17 week(s) ago
Very suitable for a vacation close to the shopping center