Assalamu alaikum wa rahmatullah wa barakatuh. Dear Gentlemen/Ladies, We thank you for choosing Horizon Aziza Solo Hotel as your accommodation during your stay in Surakarta. We sincerely apologize for any unpleasant experiences you may have had. We welcome all your feedback and, by God's grace, all your suggestions will be incorporated into our services for improvement. We look forward to welcoming you and your family again. Sincerely, Aji Suko Nugroho, Front Office Manager.